Chapman BMW On Camelback

Terrible service and attitude. Leased a Z-4 from them in 2007. Great Car. Wanted to lease a bigger car, but no one would help me ( the place was completely abandon, no one around in the middle of the day. T 2007. Great Car. Wanted to lease a bigger car, but no one would help me ( the place was completely abandon, no one around in the middle of the day. Two potential customers approached me and asked me if I worked there. They were from out of town and wanted to purchase a vehicle. I advised them that I had talked to a employee who had me waiting for one hour in the coffee room and didn't know were any of them went. I then advised them and provided them with directions to Scottsdale BMW (were I had my Z-4 serviced. They are friendly and attentive to their customers, unlike BMW Chapman that will treat you like Crap. Maybe they should change there name to Crapman on Camelback. More

He was very friendly and informative when I went to buy my certified pre-owned BMW. I did not feel pressured and I didn't have to go through a lot of different sales people to buy my car at the price I wa my certified pre-owned BMW. I did not feel pressured and I didn't have to go through a lot of different sales people to buy my car at the price I wanted. The whole process was stress free and a good experience. More

After making an appointment to accommodate Chuck my sales associate, Alex helped me because chuck was out of the office? He was great, walked me through the features of my car and explained somethings to me, associate, Alex helped me because chuck was out of the office? He was great, walked me through the features of my car and explained somethings to me, he was very kind and very knowledgeable. The night i left with my car, someone forgot to give me a TLP so i was out at a restaurant and realized i didnt have a license plate, so i went back to the dealership it was around 8:30, it was such a hassle to keep going back there i felt really unorganized but it wasnt my fault; in anycase alex made a phone call and rusty came with one in about 5 minutes, they were really great and honest about everything they really helped me in the situation! More

Artin was very helpful, courteous, patient and helped me to select the perfect car for me. I visited the dealership 3-4 times prior to making my decision. I was never put under any pressure and was only g to select the perfect car for me. I visited the dealership 3-4 times prior to making my decision. I was never put under any pressure and was only given 5+ customer service. I always brought my little dog with me and he was so nice and respectful of my dog, always bringing him a bottle of water. The price I was given was great and the car was delivered after receiving a very detailed service. Artin showed me all the features of the car and how they work to make sure I was comfortable with the car. He made a follow up call the next day to make sure I was satisfied or if I had any questions. I received a very nice letter from the dealership asking about my satisfaction and if I had any questions. I also got a call from the dealership to see how my experience was. I have a BMW for sale that I wanted to keep safe and in a garage. They are keeping my old car for me until I sell it. I am a customer for life! More

If you are in the market for a BMW, you should definitely visit Camelback BMW and work with Alex Stoner in sales. Alex was, hands down, the BEST salesperson I have ever dealt with in all my years of car buy visit Camelback BMW and work with Alex Stoner in sales. Alex was, hands down, the BEST salesperson I have ever dealt with in all my years of car buying. After doing some online research, I went to Camelback and got a great deal on a preowned Z4. Alex was very pleasant, low pressure, and really knew the car inside and out. I felt like I was treated fairly and professionally. I worked with Jon Lewis in the Service dept. for a few post-sale details. I read some of the negative service reviews posted here and that's what prompted me to add my comments. My service experience was absolutely positive. Jon is great to work with. Everything was done to my satisfaction. These two guys are a real asset to the Chapman team. More

Alex was relaxed, knowledgeable and fun to work with - no pressure there. We had plenty of options and narrowed it down to the BMW x3. Great vehicle! After all the background info on the x3 we took it for pressure there. We had plenty of options and narrowed it down to the BMW x3. Great vehicle! After all the background info on the x3 we took it for a spin and that was that. Now is a great time to trade up. Alex kept things very professional and got me the deal I needed! Thanks again Alex!! More

My husband and I have purchased several BMW's from Steve Zucker at Chapman BMW on Camelback and we have had great experiences every time. Steve is friendly and pleasant, as well as being very knowledgeable Zucker at Chapman BMW on Camelback and we have had great experiences every time. Steve is friendly and pleasant, as well as being very knowledgeable and professional. Thanks Steve! We would not hesitate recommending the dealership and Steve to anyone looking to purchase a new car. More

ALEX STONER WAS GREAT TO WORK WITH. I WILL DEFINITELY REFER OTHER PEOPLE TO ALEX AND WHEN I'M READY TO BUY OR TRADE I WILL DEFINTELY GO BACK AND SEE ALEX. ALEX WAS FRIENDLY AND DOWN TO EARTH. HE EXPLAI REFER OTHER PEOPLE TO ALEX AND WHEN I'M READY TO BUY OR TRADE I WILL DEFINTELY GO BACK AND SEE ALEX. ALEX WAS FRIENDLY AND DOWN TO EARTH. HE EXPLAINED EVERYTHING VERY WELL AND MADE US FEEL VERY COMFORTABLE AND DID NOT PRESSURE US AT ALL. WE WERE VERY PLEASED WITH OUR OVERALL EXPERIENCE FROM THE SALE TO DEALING WITH THE MANAGER AND FINANCE DEPT. More

My wife and I have purchased multiple BMWs from Steve Zucker at Chapman BMW on Camelback, and the experience has been wonderful. Steve's knowledge and professionalism made the decision to purchase an eas Zucker at Chapman BMW on Camelback, and the experience has been wonderful. Steve's knowledge and professionalism made the decision to purchase an easy one, and now that the new building is complete, it makes the experience all that much better! Jon Lewis is our service advisor, and all I can say is Thank You! It is such a pleasure to take our cars in for service and know that Jon will insure everything is repaired to our satisfaction every time. Thanks also to Chapman BMW for having such great employees, and such a great facility as well! More

I purchased a BMW X3 from the Chapman dealership on Camelback and had a very positve experience. I would highly recommend this dealership, and my salesman, Alex Stoner, in particular. Alex was very f Camelback and had a very positve experience. I would highly recommend this dealership, and my salesman, Alex Stoner, in particular. Alex was very friendly, professional, and knowledgeable. Alex's professionalism was exactly what I would have expected from a luxury dealership. When I brought the X3 in for minor service issues, Jon Lewis was my service advisor. Jon was great to work with. He too is very professional and knowledgeable. He returned calls promptly, explained the service to be done, and made sure the service was done to my satisfaction. All in all, I had a great experience with Camelback BMW and with these two employees in particular. More