Chapman BMW On Camelback

Excellent experience! I've purchased a lot of vehicles over the years with reservation, primarily due to the "dog & pony" show of the buying process. Sammy has changed my I've purchased a lot of vehicles over the years with reservation, primarily due to the "dog & pony" show of the buying process. Sammy has changed my attitude in that process! He asked a minimal amount of questions initially, and took me to exactly what I was looking for in a vehicle, no pressure, very relaxed demeanor, and thorough. Walked me through the buying process without the back and forth negotiations and got me a very fair bottom line without wasting my whole afternoon! Even checked up on me after a couple weeks to see if I had any issues.. that in itself is unheard of. Follow thru! Thanks again Sammy! I will be sending people your way! More

Terrific service...Craig Miller is fantastic Craig knew I was in a hurry and hustled for me, then again was flexible with my schedule and had everything prepared...he is a consummate professional Craig knew I was in a hurry and hustled for me, then again was flexible with my schedule and had everything prepared...he is a consummate professional More

Save my brand experience I had previously leased a BMW. After three years with my car I decided it was the car for me and wanted to purchase it. After a confusion experience w I had previously leased a BMW. After three years with my car I decided it was the car for me and wanted to purchase it. After a confusion experience with the leasing company and the other dealers in town I had the fortune to meet Craig at Chapman on Camelback. He understood my situation and was able to help me complete the purchase to include additional service agreements. Anyone considering a BMW should reach out to Craig. He's patient, attentive, and most importantly able to manage expectations. Thanks for your help Craig! More

Great Customer Service and Quality Workmanship Chapman BMW on Camelback never disappoints me with the quality of their service and the care provided by their people. They continue to keep my X5 in Chapman BMW on Camelback never disappoints me with the quality of their service and the care provided by their people. They continue to keep my X5 in top condition, and I always recommend Chapman to my friends who are in the market for a BMW. More

Best experience I have ever had buying a car My old lease was up and I had very little time to shop for cars with my busy schedule. I had worked with Craig before and knew he would take care of My old lease was up and I had very little time to shop for cars with my busy schedule. I had worked with Craig before and knew he would take care of me. I literally texted him what I was looking for and he told me that he had a car at a different dealership he thought I would like. He immediately sent someone across town to get it and had to all ready to go an hour later. Took me on a long test drive to make sure I liked everything about the car. I ask 1,000 questions and he literally knew the answer to every one. His knowledge of the cars is incredible, he doesn't pressure you at all. He is just there to help in any way you need. I have had the car for a couple weeks now and I still text him with questions which he always gets back to me right away even on days off. I could text him a year from now and I know he would get me all the info I need. Buying a car can be the worst experience ever but he make sit very easy and pain free. It is nice knowing that you can actually trust someone in his field. I have never had such good service from anyone even outside of the car buying world. Craig is the best, go see him. More

High Touch Customer Service! I initially had a less than stellar experience with Chapman but Craig more than made up for that with his excellent customer service, knowledge of BMW I initially had a less than stellar experience with Chapman but Craig more than made up for that with his excellent customer service, knowledge of BMW products and ability to bring a "can do" attitude to the sales process. He was very helpful with the questions I had getting back with me promptly and checking in periodically. It was a true pleasure working for this professional! More

AWESOME!!!! We visited Chapman BMW looking for a X1. The AWESOME Craig Rusin, assisted me with purchasing my first BMW; a 2017 BMW X3. The level of knowledge and We visited Chapman BMW looking for a X1. The AWESOME Craig Rusin, assisted me with purchasing my first BMW; a 2017 BMW X3. The level of knowledge and quality customer service we received was outstanding! The experience from the moment he greeted us on the lot to the moment we rolled away as he snapped a picture was great. If you're in the market for quality vehicle, you have to stop in and see Craig Rusin at Chapman BMW. Thanks Craig! JoAnna More

Awesome troubleshooting and great service Had a computer glitch that was quickly diagnosed and successfully reset. Annual service done efficiently, and topped off with a very nice car wash jo Had a computer glitch that was quickly diagnosed and successfully reset. Annual service done efficiently, and topped off with a very nice car wash job. More

Craig Miller -- Amazing Service Craig Miller went above and beyond once again. This is the second vehicle he has sold us. He took his time and was more than willing to get what we ne Craig Miller went above and beyond once again. This is the second vehicle he has sold us. He took his time and was more than willing to get what we needed with no hesitation. More

Awesome Experience Craig and Sean were so helpful getting me into my 2017 i3. Word of mouth sent me their way and I'm glad I chose to buy from Chapman BMW. They got me i Craig and Sean were so helpful getting me into my 2017 i3. Word of mouth sent me their way and I'm glad I chose to buy from Chapman BMW. They got me into the exact car I wanted at the price I wanted and they were never pushy. More