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Chapman BMW On Camelback

Phoenix, AZ

4.5
1,375 Reviews

830 E Camelback Rd

Phoenix, AZ

85014

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1,375 Reviews of Chapman BMW On Camelback

May 29, 2014

Typical dealership A slight improvement customer service wise over last visit. But, despite a 3 hr wait and confirming the "Your oil level is low!" warning light did com More

by AZKennyG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
SERVICE SERVICE
May 30, 2014 -

Chapman BMW On Camelback responded

Hi Ken, Thank you for your feedback. The wait time for your vehicle is standard for the items addressed during your visit. The required action was taken for your oil light being on and the update on your Navigation competed. If it is not functioning correctly please bring your vehicle back in. When the technicians are finished with a vehicle it is checked by a Foreman to make sure the work has been done and is working correctly. We want you to be happy with your service visits, so please bring your vehicle back in at your convenience and we can investigate why the update to your navigation isn't working properly. Thank you, Doug Strobot Chapman BMW on Camelback Service Manager DougStrobot@chapmanchoice.com 602-308-4269

May 27, 2014

Thanks, Savas! Salesman Savas Makridis was incredibly helpful. He made the buying process very smooth and easy without being sales-y or high pressure. Thank you, Sa More

by julicarbmw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 23, 2014

best ever Savas was so kind more than helpfull I will always recommend him from now on he went above an beyond from me and I can not thank him enough! !!! More

by rrommes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
savas makridis
May 22, 2014

Savas The BMW Greek God! Absolutely amazed, mesmerized, by Savas professionalism, knowledge, passion for BMW. I am truly speechless. I have purchased Mercedes Benzes all my More

by stelios02000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 22, 2014

Not a Salesman, a Client Advisor It was a pleasure to purchase my new 428i from this dealership. Craig provided me with excellent guidance throughout the entire process. I basically k More

by NeilBenson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Rusin
May 21, 2014

Great buying experience with Kim Reid Kim Reid was extremely helpful and patient as I spent a lot of time trying to figure out the perfect model/color BMW I wanted. Kim stayed way past her More

by rharmon55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Reid
May 19, 2014

Great Job Chapman I recently moved to Phoenix from Chicago. I came to Chapman BMW after a not so pleasant experience with another local dealer. Both Chapman's service a More

by Loudog69
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Rusin
May 17, 2014

Very pleasing Savas is the man. Seriously excellent and knowledgeable individual. He was buzzin around all over the place making things happen. I've never had a veh More

by George Blair
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 16, 2014

Stans the man! I stopped into the dealership late on Monday night. Stan the salesperson was very helpful in helping me find a new car with everything I was looking f More

by rgstar46
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stan Sanglier
May 14, 2014

Go See Craig Rusin Buying a car can be a terrible hassle. I had been to two other BMW dealers and wasn't getting good service at all. He was the only person that not o More

by ptvs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Rusin, Craig Rusin
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