Chapman Chevrolet Buick GMC
Yuma, AZ
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63 Reviews of Chapman Chevrolet Buick GMC
I’m only leaving a review in hopes that the emails and text messages will stop from this dealership. I was clear that I was from out of town yet they still wanted to upsell me on services and even offered text messages will stop from this dealership. I was clear that I was from out of town yet they still wanted to upsell me on services and even offered to give me the current trade in value of my car in case I wanted to trade it in… it’s a 2024 and only has 16K miles on it; pretty sure I’d like to keep it for awhile. More
I've been shopping for a truck and on two separate occasions I noted a great deal on a truck only to be told it just sold. The explanation as to why it was still advertised is it can take some time to occasions I noted a great deal on a truck only to be told it just sold. The explanation as to why it was still advertised is it can take some time to remove ad. OK just saying buyer beware More
My expectations were far exceeded at Chapman Chevrolet. Juan In service, was exceptional. He answered all my questions and went far beyond what I expected. Thank you so much Juan for your help I really tru Juan In service, was exceptional. He answered all my questions and went far beyond what I expected. Thank you so much Juan for your help I really truly appreciate it Again, also in your sales department, Manny, was another exceptional employee at Chapman motors. Went far and beyond what I expected he was courteous, professional, and made it a joy to purchase my GMC Denali. Thank you so much everyone at Chapman motors. I would highly recommend anyone to your Dealerships! Fine work guys all of you More
CHARGING $261. 50 FOR A QUIK LUBE IS WAY HIGHER THAN LAST YEAR, PRICE GAUGING. LAST YEAR WAS $200 WHICH IS STILL QUITE HIGH CONSIDERING THAT YOU SENT ME A COUPON A 50 FOR A QUIK LUBE IS WAY HIGHER THAN LAST YEAR, PRICE GAUGING. LAST YEAR WAS $200 WHICH IS STILL QUITE HIGH CONSIDERING THAT YOU SENT ME A COUPON AROUND SEP/OCT 24 FOR $158.99 FOR THE SAME SERVICE. YOU DID SEE THE ERROR OF YOUR WAYS SO YOU GAVE ME BACK $37.50 ON 1/31/25 MAKING IT $224 FOR THE QUIK LUBE BUT THAT IS 10% HIGHER THAN THE PREVIOUS YEAR OF $200 WHEN INFLATION ACCORDING TO THE FEDERAL RESERVE IN 3% i guess because inflation is on everyone's mind nowadays that businesses can capitalize on price gauging and get away with it. they have made this car so exotic they feel it is a captive audience and that there is no competition on who can exclusively do the oil change. so they have a captive audience and you must comply. there was no explanation of costs up front and that their rates changed from the yr previous. i have used them every year since 2022 when it was new. i would not recommend the oil change but you cannot get your oil changed anywhere else because i have looked around. even my regular mechanic that works on my other 4 cars would not do the oil change. so you are stuck. i have had pantera de tomaso's my whole life and anyone can change the oil on these cars but not the c8 corvette. i wish i knew this before i bought it. it is a pain in the rear to have to submit to the exclusivity of the chevrolet dealer. they call it a quik lube. they have a trumped up synthetic oil that only this engine can accept which is pretty ridiculous. and then the accessability underneath is horrible. you have to take a huge panel off to access the oil filter.then you have to put the huge panel back on. ridiculous. in this hot desert these panels interfere with the air flow to the engine itself. now that i am out of warranty i will probably have the panel removed and have one of my son's change the oil. there is a newer less expensive version of the same oil sold at many stores locally. More
Our sales representative was the best we ever had . Showed us the perfect car my husband wanted . Yes I will refer my friends to see our sales person. Showed us the perfect car my husband wanted . Yes I will refer my friends to see our sales person. More
I was parked in line for 1/2 hour waiting for someone to help me. I finally got out of my vehicle and went inside and finally got help. No one told me I had to go inside. I saw several service writers come help me. I finally got out of my vehicle and went inside and finally got help. No one told me I had to go inside. I saw several service writers come out and help people so I just thought you wanted me to wait in my car. You need a sign that says what to do!!! More

