Chapman Chevrolet Buick GMC

Our salesman, John, was very pleasant and knowledgeable. He spent all the time we needed him to spend with us and never made us feel like we were wasting his time. We did purchase our car there. It did t He spent all the time we needed him to spend with us and never made us feel like we were wasting his time. We did purchase our car there. It did take a dealer exchange to get the vehicle we wanted and several days for that to take place but it was well worth it. John even set up all of the features and the entertainment center for me. I will recommend John and Chapman to all of our friends. More

Made an appointment a week in advance and the day I dropped my truck off I was told they wouldn't get to it for three days, I said I would bring it back in three days and was told it doesn't work that dropped my truck off I was told they wouldn't get to it for three days, I said I would bring it back in three days and was told it doesn't work that way. Had the missing chips installed ,the steering wheel aligned, the intermittent outside air button replaced, truck sits 1/4" low on driver side and still does this took them ten and a half days to complete (10 1/2) and the truck was filthy from sitting on their lot for that long More

Suppose to fix my heater and it's still broke. I don't have time to take it in right now, but will be taking it back I don't have time to take it in right now, but will be taking it back More

Andrew provided excellent customer service. His professional approach and excellent communication were greatly appreciated. He kept me informed on the status of my truck. I've never had such His professional approach and excellent communication were greatly appreciated. He kept me informed on the status of my truck. I've never had such a good experience with as I got from the service department. More

Best customer service in town. Thanks for everything.. Chapman and Salesman Enrique Kike Rojas you rock!! This is where you can probe your dreams can come true. Thanks for everything.. Chapman and Salesman Enrique Kike Rojas you rock!! This is where you can probe your dreams can come true. More

Terrible service at our routine oil change. We went in for a routine oil change and ended up spending 500 for the oil change, air filter, and a fuel filter. After leaving the dealership the oil We went in for a routine oil change and ended up spending 500 for the oil change, air filter, and a fuel filter. After leaving the dealership the oil was at 100%, the fuel filter is still at 6% and the air filter was 66%. I’ve bought my last seven cars from fisher and it’s my last one. The have always done my service but I never again. More

Great and efficient service. Took care of the problem of my truck plus they did oil change and the pending recalls Took care of the problem of my truck plus they did oil change and the pending recalls More

Brought vehicle in for noise in hind end. Was told ‘it’s normal’. No diagnostics. Noise still present. Recommended services that were not due for another 40,000 miles. Was told ‘it’s normal’. No diagnostics. Noise still present. Recommended services that were not due for another 40,000 miles. More

Price was higher than last time and I wasn’t expecting it as no one stated the price and I had told them what I paid the last time. After washing my car they broke the clip on my bumper. They refunded me t as no one stated the price and I had told them what I paid the last time. After washing my car they broke the clip on my bumper. They refunded me the difference but I think I will be going elsewhere. More

They were very polite and courteous when I arrived. They asked about the reason for my visit and when I conveyed I had an appointment I was promptly taken care of. They asked about the reason for my visit and when I conveyed I had an appointment I was promptly taken care of. More