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Chapman Dodge Chrysler Jeep RAM of Yuma
Yuma, AZ
139 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 139 reviews
October 30, 2021
Don't go here. They charge 5 times more than regular mechanics. Of course they're courteous. They want your money. For every dollar you over spend here, that's one dollar less for food & groceries for y mechanics. Of course they're courteous. They want your money. For every dollar you over spend here, that's one dollar less for food & groceries for your family. They wanted $250 for a window motor I can get online at rockauto.com for $40. Then charge me $400 to install it. That $650 for a window to roll up & down is the difference between meat & beans in today's world. There are good mechanics in Yuma. The positive reviews on this place must all be false plants. Don't think they're better because they're the dealership. They're worse. Here, you pay for every employee the have. They don't care about you or your family. They only care about overcharging everyone who comes in that door. More
by Ma Wi
Employees Worked With
Tomas
Helpful September 13, 2021
Worst service ever. Made appointment for fob programming Worst service ever. Made appointment for fob programming (15-30 minute job) they said one hour ok, but two hours later still not done. No one came t Worst service ever. Made appointment for fob programming (15-30 minute job) they said one hour ok, but two hours later still not done. No one came to give update of how much longer it may be. More
by randy.boppbadfisher
Employees Worked With
Ken
August 14, 2020
I was traveling from Phx to SD and found myself having serious car trouble in 115 degree weather on I-8. Was traveling alone with 2 dogs. I made a call to the dealership. I spoke to Ken and he said come o serious car trouble in 115 degree weather on I-8. Was traveling alone with 2 dogs. I made a call to the dealership. I spoke to Ken and he said come on in. They found the problem. Fixed the sensor and toke care of me and my dogs. Had to wait for part but they could have not been any more accommodating. I would recommend this dealership to anyone. Thank you guys!!!! More
by Drp50
Employees Worked With
Ken Avert
January 06, 2020
Rip-off Most of the 5 star ratings on this dealership are troll plants trying to make-up for the poor ratings. I took my Chrysler van into this dealership exp Most of the 5 star ratings on this dealership are troll plants trying to make-up for the poor ratings. I took my Chrysler van into this dealership expecting quality service. I had another shop install 4 brand new TPM sensors and was told by Scott that the sensors needed to be replaced at a cost of $800.00 I instead took the van back to the mechanic that installed them and they were re-registered with the body control module and have been working ever since. And for their diagnosis I was charged $130.00 and they did nothing... It's a rip-off plain and simple. Gives hard working shops a bad name to have such scam artists pulling this crap. I'd sure as xxxx never consider buying a car from them - even if they were the only shop in town. More
by premtech
Employees Worked With
Scott
July 03, 2019
Worst dealership Ever Lies after lies . Won’t ever take my car to this dealership again. Paid $260 for a full service and got it back missing parts and no service was done Lies after lies . Won’t ever take my car to this dealership again. Paid $260 for a full service and got it back missing parts and no service was done More
by Jesus928!
Employees Worked With
Scott
May 11, 2019
Awesome ! The service is Awesome and the people who work there?are Top Quality. They are the best and I salute them for their remarkable service. The service is Awesome and the people who work there?are Top Quality. They are the best and I salute them for their remarkable service. More
by Reggie
Employees Worked With
Service desk
May 11, 2019
Service I had a great experience,every one was great and friendly, I would definitely recommend this company to anyone who ever asks what I think if they shou I had a great experience,every one was great and friendly, I would definitely recommend this company to anyone who ever asks what I think if they should come here for service. Thank you again for a great experience. More
by Pinkcrayola12
Employees Worked With
Francisco
May 08, 2019
Never have problem with dealship great work Always helpful appointment for oil cahanges gtreat services advisor very helpful. Salesman good people very happy with my dealership will buy from the Always helpful appointment for oil cahanges gtreat services advisor very helpful. Salesman good people very happy with my dealership will buy from them again. Thank you all More
by Ernest,Elizalde Jr
Employees Worked With
James
May 04, 2019
Air Bag recall I had an air bag recall for my Jeep and expected a long wait for the parts to be available but the day I went in to set up an appointment the service I had an air bag recall for my Jeep and expected a long wait for the parts to be available but the day I went in to set up an appointment the service man offered next service. What a shock. The Dealership was busy each time I went in but I was assisted quickly, no standing around. I liked that part a lot. More
by Forrest42
Employees Worked With
Thomas was the serviceman who set up the appointment.
May 04, 2019
Service department does a great job Scott and Ken have always taken very good care of our vehicles in a timely manner, they always ask if they can do anything else for us and we apprecia Scott and Ken have always taken very good care of our vehicles in a timely manner, they always ask if they can do anything else for us and we appreciate the fact they don't just try and rush us out the door after the work is done. More
by richc1
Employees Worked With
Scott
