Chapman Dodge Chrysler Jeep Ram Scottsdale

Long term Service Dave Colwell lets you know and makes you believe that chapman Dodge will get the service work done correctly and in a reasonable amount of time. Tal Dave Colwell lets you know and makes you believe that chapman Dodge will get the service work done correctly and in a reasonable amount of time. Talking to Dave is like talking to a friend., More

Easy in , Easy out. I was met at my appointment time by a very friendly and concerned service manager, Dave Colwell. He took down my problem and told he would get me out I was met at my appointment time by a very friendly and concerned service manager, Dave Colwell. He took down my problem and told he would get me out as soon as possible. Within 30 minutes I was in my car and on my way. Thanks to Dave I will be back for future service. Les Bartlett More

Excellent Customer Service! I scheduled an appointment for 7am and they opened the doors about 5 minutes early and got us right to service agents. I spoke with Leo, explained tha I scheduled an appointment for 7am and they opened the doors about 5 minutes early and got us right to service agents. I spoke with Leo, explained that mine service light was on and had came on and off a couple times and needed to see why. He checked it out and found I had some errors on my thermostat and transmission. Once they told me what this issue was he advised that all the thermostat was covered under warranty and gave me a price for the thermostat. I thought I would have wait all day for my Jeep but he got it taken care off in less than 3 hours and kept me updated the whole time! Leo was awesome!! The waiting room is very nice they have a good place to watch the news or you have tables to work on work stuff. Leo and Chapman took really good care of me. I will go back for all my Jeep needs! Thanks guys!! More

Service at Chapman When I made an appointment I asked for Dave Colwell right off...he has taken care of my problems in the past so I knew I would get excellent results a When I made an appointment I asked for Dave Colwell right off...he has taken care of my problems in the past so I knew I would get excellent results again...Dave is very professional...he knows what needs to be done...and at the same time treats everyone as he would if you were family... A great asset to the Chapman group! More

Phenomenal Service! We had our 2015 Dodge Journey in Chapman for a service after an awful experience with another dealership. Within minutes they diagnosed the problem an We had our 2015 Dodge Journey in Chapman for a service after an awful experience with another dealership. Within minutes they diagnosed the problem and Bill and his crew made the entire process so easy for us and gave us ease of mind! I will never use anyone else to work on my vehicle!! More

Service review My Truck started acting up at a late hour and Dan offered several options and suggestions for what I could do until I got in to dealership, on arrival My Truck started acting up at a late hour and Dan offered several options and suggestions for what I could do until I got in to dealership, on arrival he quickly got the problem diagnosed and applied a temporary fix until the parts arrived. Exactly what I was looking for, the entire service experience was excellent! More

Excellent Service Great service and feedback from Dave Colwell, service adviser. Needed several items as preventative items and Dave proactively checked my extended wa Great service and feedback from Dave Colwell, service adviser. Needed several items as preventative items and Dave proactively checked my extended warranty and recommended items that are covered. Also, they provided a loaner car because a part had to be ordered. Thank you for the excellent service! More

Service Department Thank you Dave. Quick attention to my vehicle. Very helpful in arranging for my ride home and for a van pickup to return to the dealership. Offerin Thank you Dave. Quick attention to my vehicle. Very helpful in arranging for my ride home and for a van pickup to return to the dealership. Offering a bottle of water while I waited. Nice touch. Thanks to Paul and Matt, van drivers and a young woman working in the service area who continued to give me updates. Much appreciated. More

Outstanding Customer Service SHOUT OUT to Dan Boardman and team, thank you so VERY MUCH for the OUTSTANDING Customer Service. Your service to go above and beyond is Steller. Not SHOUT OUT to Dan Boardman and team, thank you so VERY MUCH for the OUTSTANDING Customer Service. Your service to go above and beyond is Steller. Not only did Dan provide appropriate maintenance to my vehicle, he checked the rest of my newly used vehicle for any other issues. This means a lot to me, as this is exactly how customer service should be. His willingness to share connections for a newbie to the area when asked, was even more impressive for follow through. #Real #Genuine #Kindness More

Will continue to have my Jeep serviced at Chapman! Dave Colwell and the rest of the service team were great! Service was 5 star from the time of check in, to parts, to the shuttle driver who was able Dave Colwell and the rest of the service team were great! Service was 5 star from the time of check in, to parts, to the shuttle driver who was able to drop me off while my vehicle was being worked on. I traditionally have NOT had my vehicle serviced by the dealer but I just moved to Scottsdale from San Francisco and thought I would give Chapman a try. I am very pleased and impressed - and definitely will be returning! More