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Chapman Dodge Chrysler Jeep Ram Scottsdale

Scottsdale, AZ

3.4
802 Reviews

3800 N 89th St

Scottsdale, AZ

85251

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Showing 802 reviews

February 19, 2018

Great Service Had a great experience leasing my Jeep from here and an even better one with my recent service for a flat tire. I just drove in unannounced and Bla More

by MattKo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blaine Alton
Feb 20, 2018 -

Chapman Dodge Chrysler Jeep Ram Scottsdale responded

MattKo, We are always happy to help in sticky situations such as flat tires. No matter the situation, we will always do our best for you. Thank you for the nice review! Darren Gaines Service Manager Chapman CJDR

February 19, 2018

Excellent Service Leo was very patient. I arrived without an appointment . Leo took a look a the item to be repaired and asked me to wait. He drove the Jeep into the sh More

by Lou442
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Leo Leufkens
Feb 20, 2018 -

Chapman Dodge Chrysler Jeep Ram Scottsdale responded

Lou442, Leo is outstanding and we are happy you noticed. Our goal is to provide the best customer service to all of our customers, regardless of appointment. Thank you for the review! Darren Gaines Service Manager Chapman CJDR

February 17, 2018

Bill was amazing! I didn't have an appointment to bring my Jeep in but Bill Wardingley was amazing brought my Jeep right into the shop and got my maintenance done reall More

by Kevin Gjerstad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Wardingley
Feb 19, 2018 -

Chapman Dodge Chrysler Jeep Ram Scottsdale responded

Kevin, Bill is amazing! Your review is also amazing. Thank you for the review. We appreciate it and we appreciate your business! Darren Gaines Service Manager Chapman CJDR Scottsdale

February 16, 2018

Dave Colwell is the best Service Advisor ever!!! I have been privileged to have Dave Colwell as my service advisor for several years now and I hope that never changes! Dave is always pleasant and m More

by Ann
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Colwell
Feb 19, 2018 -

Chapman Dodge Chrysler Jeep Ram Scottsdale responded

Ann, We are going to keep Dave around for another 30 years! At least we will try. Thank you for the great review! Darren Gaines Service Manager Chapman CJDR Scottsdale

February 15, 2018

Thank you, Dave! Dave was helpful when my brand new Jeep had electronic malfunction and made sure I was taken care of. Very accommodating. Thank you, Dave Colwell. More

by Chianne Hewer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Colwell
Feb 15, 2018 -

Chapman Dodge Chrysler Jeep Ram Scottsdale responded

Chianne, Thank you for the nice review. Anytime you need assistance, we will be here for you! I will be sure to pass your kind words along to Dave! Darren Gaines Service Manager Chapman CJDR

February 14, 2018

Great service Dave Colwell rocks. Wouldn’t take my vehicle to anyone else. Friendly and courteous providing updates along the way. Shuttle drivers are awesome and v More

by Carmom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Colwell
Feb 15, 2018 -

Chapman Dodge Chrysler Jeep Ram Scottsdale responded

Carmom, Your review rocks! Thank you for being amazing to us. I will be sure to let Dave and his shuttle drivers know of your kind words! We look forward to seeing you at your next service. Darren Gaines Service Manager Chapman CJDR

February 14, 2018

I went from suspicious/fearful to trusting and appreciative My car (a 2014 Dodge Grand Caravan) is my only source of income here in Phoenix so when my Grand Caravan started making a loud clicking noise I dove i More

by Goshow818
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Wardingley
Feb 15, 2018 -

Chapman Dodge Chrysler Jeep Ram Scottsdale responded

Goshow818, We are happy that we gained your trust as a dealer. Bill is an excellent service manager and he will always provide top level customer service that the Chapman family requires from their employees. Your review is simply excellent. It is the best form of advertising when our clients tell of their experience here. Thank you very very much! Darren Gaines Service Manager Chapman CJDR

February 14, 2018

Thank you Dave!! Dave Colwell rocks! He is always so helpful and I’ve trusted him with my Jeep for the past 5 years. Thank you for everything Dave! More

by Efromm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Colwell
Feb 16, 2018 -

Chapman Dodge Chrysler Jeep Ram Scottsdale responded

Efromm Thank you for being a long time Chapman and Dave Colwell customer. You Rock! Darren Gaines Service Manager Chapman CJDR

February 13, 2018

Expertise On Saturday, February 10, Bill Wardingley expertly guided my car through significant repairs, finishing the job earlier than expected and at a cost co More

by William Martin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Wardingley
Feb 13, 2018 -

Chapman Dodge Chrysler Jeep Ram Scottsdale responded

William, Thank you for servicing your vehicle at our store. It’s great to hear from our customers, especially when we did an excellent job. We promise to always try to exceed your expectations on every visit! Darren Gaines Service Manager Chapman CJDR

February 13, 2018

Service trip Another uneventful trip for service with Dave Colwell, my service advisor for the past eight years. I trust Dave to take care of my Jeep and 300 witho More

by Rob123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Colwell
Feb 13, 2018 -

Chapman Dodge Chrysler Jeep Ram Scottsdale responded

Rob123, Painless and uneventful is the best way to service your vehicle! Lol, we hope you have more great experiences with our service department. Thank you for the review! Darren Gaines Service Manager Chapman CJDR

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