
Chapman Dodge Chrysler Jeep Ram Scottsdale
Scottsdale, AZ
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Great experience in the service and maintenance division My Chrysler 300 (2015) needed routine servicing. I made an appointment with Dave Colwell, whom I have found to be extremely knowledgable, fair, and h My Chrysler 300 (2015) needed routine servicing. I made an appointment with Dave Colwell, whom I have found to be extremely knowledgable, fair, and honest. We discussed the issues that I'd been experiencing, he suggested the possible causes and fixes, and I decided to proceed with more detailed diagnosis and repair. Bottom line: the car is now running better than ever. My experiences with Chapman have always been positive, and Dave is the kind of experienced and knowledgable service writer whom I can count on. A+++ More
Great experience and awesome new location!! Stopped in for an oil change at the new location right off of the 101 and Indian School. Had an appointment with Dave Colwell. The experience was grea Stopped in for an oil change at the new location right off of the 101 and Indian School. Had an appointment with Dave Colwell. The experience was great! Dave got to know me and was extremely helpful. Would definitely recommend this location for service and Dave especially! More
Customer Service I took my Grand Cherokee to Chapman Jeep and worked with the service adviser Dave Cowell. He did a great job explaining to me what needed to be repai I took my Grand Cherokee to Chapman Jeep and worked with the service adviser Dave Cowell. He did a great job explaining to me what needed to be repaired and helped me to prioritize what was most important to repair first. He also was patient with me as I asked hard questions about the type of repairs proposed and he calmly answered all my questions. More
Excellent service Dave took care of me and got me in and out quick for my vehicle service. I came in late afternoon and was still able to get my service done within a r Dave took care of me and got me in and out quick for my vehicle service. I came in late afternoon and was still able to get my service done within a reasonable time More
Service I took my vehicle in,and Dave Colwell, took care of everything else,the work was done fast and they did a great job. They even cleaned my vehicle. I took my vehicle in,and Dave Colwell, took care of everything else,the work was done fast and they did a great job. They even cleaned my vehicle. More
24,000 mile checkup Thanks to Dave Colwell for arranging to have my Jeep serviced the morning I was able to take it in. He quickly surmised what needed to be done and gav Thanks to Dave Colwell for arranging to have my Jeep serviced the morning I was able to take it in. He quickly surmised what needed to be done and gave me a correct estimate of the time it would take. He has always taken good care of the Jeep Liberty I have now, as well as the Jeep Cherokee I had before that. Janet Witzemna More
Knowledgable, professional and time sensitive. I contacted Dave Colwell with my service need. He asked several key questions and then asked me to bring in the vehicle the same day. After running I contacted Dave Colwell with my service need. He asked several key questions and then asked me to bring in the vehicle the same day. After running the dynastic test (with he vehicle in the service entry garage) he told me that it could be handled by this afternoon. That was important as we are a one car family and the Jeep was done at the time indicated. Both Dave and the team were Knowledgeable, professional and positive. Extra: while waiting they ran "at no charge" the wheel alinement and tread ware test while my car was still in service entry area. Great experience? More
Leslie is THE BEST Hands down Leslie is the best car salesman I have ever worked with. I have been leasing cars for over 6 years and decided it was time to buy my car. I Hands down Leslie is the best car salesman I have ever worked with. I have been leasing cars for over 6 years and decided it was time to buy my car. I usually dread (and I mean dread) going to the dealership because I always try to get taken advantage of because I am a young woman. I got really lucky with Leslie. Thank god she answered the phone because she has been the best person I've ever worked with. She is not only very customer oriented and straight to the point, she makes you feel comfortable throughout the entire process. I've recommended her to friends who have bought a new car since and I will continue to refer her. She is the best! More
Electrical solution Dave Caldwell explained problem(s), solutions, offered free ride and kept me up to the minute texts which allowed me to plan my day. Also Chapman work Dave Caldwell explained problem(s), solutions, offered free ride and kept me up to the minute texts which allowed me to plan my day. Also Chapman worked seamlessly with my leasing company. More

Leslie Is Great Leslie's patience level is great. She is very knowledgeable and understanding. She does not waste your time. Thank you so much. See you soon Leslie's patience level is great. She is very knowledgeable and understanding. She does not waste your time. Thank you so much. See you soon More