
Chapman Dodge Chrysler Jeep Ram Scottsdale
Scottsdale, AZ
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I know that they are in the middle of redoing the waiting I know that they are in the middle of redoing the waiting room but i hope they will have a spot to bring your laptop. I took mine with me to have som I know that they are in the middle of redoing the waiting room but i hope they will have a spot to bring your laptop. I took mine with me to have something to do while i was waiting for the truck to be done but i could not fide a place to plug in the laptop i hade to pull out a sofa to find a plug a when i did it had no power to it. More
Totally satisfied with the service I got. Jesse was very informative and Marcus handled the finances well. Jesse was vigilant finding something that worked for me. I would certainly return to Chapman's on informative and Marcus handled the finances well. Jesse was vigilant finding something that worked for me. I would certainly return to Chapman's on McDowall Road for my next automobile. Thanks for the service. More
The only error made was that after the vehicle came out of the car wash the mechanic forgot to re-install my attenna. Otherwise I highly reccomend Chapman. I originally came in to receive an oil change and of the car wash the mechanic forgot to re-install my attenna. Otherwise I highly reccomend Chapman. I originally came in to receive an oil change and filter. I have used Chapman for the past several years and will continue to do so. More
What an absolute pleasure to do business with Tina Escoto (Service Manager) & Rick Wisely (Service Advisor). They are both professional, friendly, knowledgeable and more importantly trustworthy. They under (Service Manager) & Rick Wisely (Service Advisor). They are both professional, friendly, knowledgeable and more importantly trustworthy. They understand how to treat a customer. Thanks so much! More
Reeve and I got along really well. Almost made the purchase pain free! Very patient ! Spent a long time with me. Very helpful in my making a decison. Feel confident that my car will arrive in perfec purchase pain free! Very patient ! Spent a long time with me. Very helpful in my making a decison. Feel confident that my car will arrive in perfect condition. I am glad to have bought from Chapman. More
I bought a 2007 Dodge Diesel truck at Chapman Dodge in August of 2007. I am very happy with the truck, and am completely sold on your fine service department - the entire crew are great. I plan on conti August of 2007. I am very happy with the truck, and am completely sold on your fine service department - the entire crew are great. I plan on continuing taking my truck to your service group as long as I own the vehicle, and I plan to keep it a very long time. Thank you for the friendly and courteous service. Your satisfied customer --- Hugh McDowell, Tempe AZ More
Dave Flores is the best you have there. Would consider going elsewhere for service if it wasn't for him. He's 5*'s all the way. What I didn't like was the fact that a service meeting was held at noon going elsewhere for service if it wasn't for him. He's 5*'s all the way. What I didn't like was the fact that a service meeting was held at noon which delayed me an hour. May want to consider scheduling these meetings early mornings before customers are there waiting for their vehicles to be serviced. Thanks, Ron Coscia More
"Safety" warranty work identified during a routine oil change was reported and scheduled by Dave Flores...a rental car was provided for the duration of this work. Complimentary oil change w routine oil change was reported and scheduled by Dave Flores...a rental car was provided for the duration of this work. Complimentary oil change was provided by Tina Escoto as a result of a previous service appointment that did not meet Chapman's standards. Thank you, Paul Madonia, Sr More
EVERYONE is friendly-security guard, sales reps, service; makes you feel like they really care; prompt service once the part came in; somewhat disappointed in length of time to receive part (5 business days, makes you feel like they really care; prompt service once the part came in; somewhat disappointed in length of time to receive part (5 business days, M-F); closer dealerships to where I live but prefer Chapman, McDowell, & will continue using them. More
Dave is a Super Star!!! My wife and I always depend on his opinion for services either at the time of drop off or future preventative. He is always offering convenient options for us to service our vehicl his opinion for services either at the time of drop off or future preventative. He is always offering convenient options for us to service our vehicle at the best possible price for our budget. I would recommend Chapman to anyone who is looking for a honest, customer centric, and friendly place to service there auto. More