Chapman Dodge Chrysler Jeep Ram Scottsdale

I have always gotten good service but todays experience coupled with a previous service call on the same parts and two rotton experiences with their body shop has turned me around completely.<br>The window coupled with a previous service call on the same parts and two rotton experiences with their body shop has turned me around completely.<br>The window regulators on the 3 series sedans are bad, I have had them replace 4 of them in three years and two of those took a fight and resulted in a service coordinator being rude to my wife last year.<br>I love their sales department and the service department is great as long as you have your credit card out and are ready to pay, but if you have an issue then it seems that you have a problem. More

Shopped both VW and BMW there on several occasions. Situations dictated no deals, but the fact I return to give them the chance says a lot. The sales staff are always friendly and usually knowledgable. Situations dictated no deals, but the fact I return to give them the chance says a lot. The sales staff are always friendly and usually knowledgable. Their VW's are priced aggressively, but BMW (as with most BMW) leaves little wiggle room. More

The guys I have dealt with at Chapman (sales, service and parts) are non-glitzy, honest and real people who want you to have the best BMW experience possible.<br>My wife and I did the Euro delivery of our 20 parts) are non-glitzy, honest and real people who want you to have the best BMW experience possible.<br>My wife and I did the Euro delivery of our 2001 740iL in April of 01. Chapman coordinated the paperwork with BMWNA, delivered the car when it arrived, and have provided what service the car required for the past 32,000 trouble-free miles. Well done, Chapman! More