Chapman Ford Lincoln Mazda
Egg Harbor Township, NJ
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 AM
Sunday Closed
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Bessy Corvea was amazing, she was such a great help and assured me my suv was in great hands and would be repaired as quickly as possible. Chapman Ford did great by us and this is why I continue to buy For assured me my suv was in great hands and would be repaired as quickly as possible. Chapman Ford did great by us and this is why I continue to buy Ford products. Thank you Bessy and Ford for commendable service. More
I have a Ford Fusion with 2 DO NOT DRIVE recalls and at first the service dept said they do no tow vehicles and I would have to drive it in??? Then they told me I would have to go to the parts dept and or first the service dept said they do no tow vehicles and I would have to drive it in??? Then they told me I would have to go to the parts dept and order the parts myself for the recalls which I did and the parts dept was great. The parts dept called and said the parts for the recalls were in so I got the vehicle to Chapman myself even though they get paid to do this via ford for the recalls then the refused to do the work because the vehicle was not registered yet as I have only owned it for a week. The manager Ed Boyl would not even talk to me he just had one of his underlings tell me and then they refused to put it in writing that they refused to do a "NO DRIVE RECALL" they wrote service and repair instead. There is also no sign anywhere that says the vehicle has to be insured and registered for them to do NO DRIVE RECALLS and was confirmed verbally by their tech Rob Jakos in fact this is a new and used car dealer with dozens if not hundreds of unregistered vehicles in the lot and some were even in the shop while I was there. If these are the games they play with a Ford Motor Company and NTSB Mandated Safety Recall that says DO NOT DRIVE for fear of MAJOR INJURY OR DEATH imagine what they will do to your vehicle that isn't covered under warranty. I did contact Ford and filed multiple cases for warranty and recall work refusal and I am also contacting the NTSB for the same issue. Not only that but they now have my Air Bags that are allocated to my vehicles VIN and so I am having an issue getting them so I can go to a more reputable dealership to perform the recalls before someone gets hurt or DIES because of these recalls that Chapman Ford in EHT and Manager Ed Boyl refuse to do More
Excellent Experience, Easy scheduling, fast completion of required work. My vehicle was returned to my home by the dealership, an amazing convenience !!! required work. My vehicle was returned to my home by the dealership, an amazing convenience !!! More
I went in with a simple issue—adjusting my car's rear camera—and they couldn't fix it; on top of that, they charged me over $500 for nothing! How is it possible that an authorized brand dealer can't ad camera—and they couldn't fix it; on top of that, they charged me over $500 for nothing! How is it possible that an authorized brand dealer can't adjust the angle of a rearview camera? What kind of technicians do they have working there? More
Dealer was honest and keap prices as shown This is my third car from them third car from them More
Alex made everything super easy to understand and got us great value. It was a very easy transaction. great value. It was a very easy transaction. More
Great experience as usual. I took my car in for an exhaust rattle oil change and recall. The oil change and recall were completed and the exhaust rattle was due to an afterma I took my car in for an exhaust rattle oil change and recall. The oil change and recall were completed and the exhaust rattle was due to an aftermarket add-on. They took care of it and just charged .5 hours of labor. More
Chapman is a very accommodating car dealership. It staffed with knowledgeable and professional management and employees. Made our purchase experience smooth and easy. It staffed with knowledgeable and professional management and employees. Made our purchase experience smooth and easy. More


