Dealer Reviews

Find the best dealership for you.

Service Reviews

Find good folks to fix your car.

Cars for Sale

Find the right car for you.

Back

Chapman Ford Lincoln Mazda

Egg Harbor Twp, NJ

not yet
rated
214 Reviews

6744 Black Horse Pike

Egg Harbor Twp, NJ

08234

Directions

Latest Reviews

October 18, 2021

"This is a review of the Chapman Ford Collision shop in..."

- Jon H

This is a review of the Chapman Ford Collision shop in Pleasantville NJ would give zero stars if possible - still don't have my car as of today (10/14). Whatever you do - don't use them or let your insurance select them. Accident occurred on 6/11/21 and I still don't have my car or any date of when available. Understand the original delay for the backordered part but that part arrived in mid August. When Robert Heady would communicate on the Yukon, it was always vague and non-descript. I have now lost confidence in the quality of the work particularly the lack of real communication (literally 30+ yrs of giving excuses - he is good). The lack of any specific communication throughout the process is what is mind-numbing!! AVOID AVOID AVOID update 2 - Appreciate the dealer reaching out to speak but I wish to have a detailed review of what has been done on my car, what is left to do, and most importantly - a commitment to when (an actual firm date) I will get it back. Even my insurance company AAA was frustrated yesterday with the lack of clarity and the long list of excuses when they spoke with the collision shop - literally the place seems like a black hole for cars - from a business perspective it literally makes no sense. Again AVOID AVOID AVOID update 3 - let's talk after you find out what is going on with my car - frankly don't have much to say beyond what I have posted here - the lack of clarity, information, etc is on the Chapman side. update 4 - it is 1pm on Monday 10/18/21 and have yet to receive an update despite speaking to a manager of a manager

Read More

Employees Worked With

Robert Heady

October 14, 2021

"This is a review of the Chapman Ford Collision shop in..."

- Jon H

This is a review of the Chapman Ford Collision shop in Pleasantville NJ would give zero stars if possible - still don't have my car as of today (10/14). Whatever you do - don't use them or let your insurance select them. Accident occurred on 6/11/21 and I still don't have my car or any date of when available. Understand the original delay for the backordered part but that part arrived in mid August. When Robert Heady would communicate on the Yukon, it was always vague and non-descript. I have now lost confidence in the quality of the work particularly the lack of real communication (literally 30+ yrs of giving excuses - he is good). The lack of any specific communication throughout the process is what is mind-numbing!! AVOID AVOID AVOID

Read More

Employees Worked With

Robert Heady

October 03, 2019

"thanks for all the help you gave me & thank for caring"

- henry

thank you Rob for all of your help you were to me and getting my car fixed!!! it really meant a lot to me and thanks for not getting mad at me for being so absent minded and not finding my keys and not remembering what I did with them. It really makes a difference when the person helps you with everything to make your life better. I look forward to coming again and seeing all the people who are so nice there and chatting with them.

Read More

Employees Worked With

Rob

Dealership Inventory (108 Vehicles)

new 2021 Ford Bronco Sport car, priced at $36,720
2021 Ford Bronco Sport
new
Iconic Silver Metallic exterior
Automatic
Four-wheel Drive
new 2021 Ford F-150 car, priced at $59,920
2021 Ford F-150
new
Oxford White exterior
Automatic
Four-wheel Drive
used 2017 Ford Edge car, priced at $24,937
2017 Ford Edge
used
Oxford White exterior
Automatic
All-wheel Drive
used 2019 Ford Flex car, priced at $37,973
2019 Ford Flex
used
Magnetic Metallic exterior
Automatic
All-wheel Drive
used 2015 Toyota Tacoma car, priced at $23,973
2015 Toyota Tacoma
used
Black exterior
Automatic
Four-wheel Drive
new 2021 Ford F-150 car, priced at $48,465
2021 Ford F-150
new
Velocity Blue Metallic exterior
Automatic
Four-wheel Drive