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Chapman Ford Northeast Philadelphia
Philadelphia, PA
932 Reviews
For over 40 years, Chapman has been building a reputation for excellence as Philadelphia's premier Ford dealership. With our family atmosphere and dedication to providing each and every customer with the best experience possible, there is no better place to buy and service your vehicle. Your 100% satisfaction is our #1 priority. From our large inventory of vehicles to fit every need to longstanding relationships with banks and financial institutions around the region to secure approvals, no one is better prepared to offer you the best options for your situation. Whether you have perfect credit, or need help finding a program to rebuild yours after a challenge, pay us a visit-- we will make sure you're taken care of.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
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Showing 932 reviews
January 18, 2026
Great service great price. Jim and Kirstie are the bestI I send all my friends and family to them with confidence Jim and Kirstie are the bestI I send all my friends and family to them with confidence More
by remaxsteveo
Employees Worked With
January 10, 2026
The experience could not have been easier and friendlier. I would recommend to anyone looking for a Ford. I would recommend to anyone looking for a Ford. More
by Bsabolsky
Employees Worked With
January 06, 2026
Everything went smooth as expected from this Dealership. Saleman Brian Brooks took his time with every aspect especially since this was purchased on afternoon on New Years Eve. He took time to explaining al Saleman Brian Brooks took his time with every aspect especially since this was purchased on afternoon on New Years Eve. He took time to explaining all the new features that the Explorer has to offer. Made sure I received all available discounts . This is the ONLY DealerI will ever purchase from!!! More
by hbddsesq
Employees Worked With
January 03, 2026
Don Biddle and the Chapman group made my experience a very good one. They are very friendly and professional. I am very grateful and excited to drive my 2025 Bronco Sport. It's a whole new experienc very good one. They are very friendly and professional. I am very grateful and excited to drive my 2025 Bronco Sport. It's a whole new experience coming out of driving the escape models for many years. More
by Sandy B
Employees Worked With
December 20, 2025
Simple process, went for test drive then did paperwork and out the door before I knew it and out the door before I knew it More
by dunkindolan
Employees Worked With
December 06, 2025
Very good sales experience with Brian Brooks. He explain the way everyone understand and also the finance was the one I expected He explain the way everyone understand and also the finance was the one I expected More
by G.rosa12
Employees Worked With
November 25, 2025
I had a great end-to-end buying experience purchasing a 2026 Mustang Ecoboost at Chapman. Brian Brooks was a pleasure to work with throughout the entire process -- highly recommend! 2026 Mustang Ecoboost at Chapman. Brian Brooks was a pleasure to work with throughout the entire process -- highly recommend! More
by kevinascott
Employees Worked With
November 16, 2025
Chapman Northeast has been a wonderful dealership to work with. Whether it be the service department or sales I always feel welcomed back and taken care of. I highly recommend them for anyone. with. Whether it be the service department or sales I always feel welcomed back and taken care of. I highly recommend them for anyone. More
by Red Bull Gt
Employees Worked With
October 29, 2025
Reach out to Brian Brooks if looking for a new vehicle, very professional and will take care of you like family. very professional and will take care of you like family. More
by Frankiefixer1608
October 24, 2025
Brian Brooks was very helpful in purchasing our vehicle and was not high pressure. Highly recommend. and was not high pressure. Highly recommend. More
by ilexbeth
Employees Worked With
