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Chapman Ford Northeast Philadelphia
Philadelphia, PA
991 Reviews
For over 40 years, Chapman has been building a reputation for excellence as Philadelphia's premier Ford dealership. With our family atmosphere and dedication to providing each and every customer with the best experience possible, there is no better place to buy and service your vehicle. Your 100% satisfaction is our #1 priority. From our large inventory of vehicles to fit every need to longstanding relationships with banks and financial institutions around the region to secure approvals, no one is better prepared to offer you the best options for your situation. Whether you have perfect credit, or need help finding a program to rebuild yours after a challenge, pay us a visit-- we will make sure you're taken care of.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 991 reviews
November 30, 2024
Great experience working with with Jhonel, and Dharren. Very attentive make the whole process quick and smooth. Would definitely buy from them again. Very attentive make the whole process quick and smooth. Would definitely buy from them again. More
by Chiardio215
November 24, 2024
Amazing. Great staff very friendly and knowledgeable. Got the deal done that we wanted. Our salesman was outstanding Great staff very friendly and knowledgeable. Got the deal done that we wanted. Our salesman was outstanding More
by Kevin19136
November 23, 2024
Outstanding. Friendly helpful willing to listen and not pressure the customer.. made the transaction easy Friendly helpful willing to listen and not pressure the customer.. made the transaction easy More
by jimbo304
November 23, 2024
I came into trade in my current ford escape, Johnel was very friendly and approachable. He made the whole process easy and fun. He was patient showing me new vehicles and giving me financial options that f very friendly and approachable. He made the whole process easy and fun. He was patient showing me new vehicles and giving me financial options that fit my needs. I would come back to Johnel every time. Thank you for getting me into my new Bronco! More
by Blfoley8
Employees Worked With
November 20, 2024
Extremely friendly, salesmen Mike Moyer was very patient and very knowledgeable when it came to the F 150 I was looking at. I would recommend Mike Moyer to everyone I know. Great Job and very knowledgeable when it came to the F 150 I was looking at. I would recommend Mike Moyer to everyone I know. Great Job More
by DmB
Employees Worked With
November 15, 2024
The dealership employees were all very nice and were willing to help when issues arose. willing to help when issues arose. More
by Lrf26
November 12, 2024
Very tentative, kind, explained everything very well, went above, and beyond to make sure I left with the car that day. I was going to have to wait till the following morning, but he made sure I left wit went above, and beyond to make sure I left with the car that day. I was going to have to wait till the following morning, but he made sure I left with the car that evening. Professionalism was at an all time high, got me a lifetime warranty, and was just over all pleasant. Awesome at his job! Highly recommend. More
by loveyoukk2609
Employees Worked With
November 11, 2024
Chapman Ford of NE is a family friendly and well stocked dealership. My salesman, John was more than attentive to my requests and very straightforward, when it came down to pricing. After telling, John I’m dealership. My salesman, John was more than attentive to my requests and very straightforward, when it came down to pricing. After telling, John I’m a LE officer and Military, John went out of his way to make sure I was fully satisfied with my purchase and experience. More
by Screen Name
Employees Worked With
November 08, 2024
Johnel was very helpful. He drinks a lot of sugar cane juice. He is very funny man, I don't who better sales me or him. I am very great sales also. I sell juicees good he sel He drinks a lot of sugar cane juice. He is very funny man, I don't who better sales me or him. I am very great sales also. I sell juicees good he sells van good. Go buy from him but vehicle only. More
by brazilianjuicee
Employees Worked With
November 03, 2024
Great communication and a fair deal. Maurice was awesome and very courteous and really made the decision to buy easy. Maurice was awesome and very courteous and really made the decision to buy easy. More
by Jillm40286
Employees Worked With
