
Chapman Ford Northeast Philadelphia
Philadelphia, PA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Chapman was recommended to me by a very close, trusted friend. As a VW enthusiast, I was in the market for a new GTI, and though Chapman only recently started selling the brand, I am happy to report the e friend. As a VW enthusiast, I was in the market for a new GTI, and though Chapman only recently started selling the brand, I am happy to report the experience was outstanding. The sales professionals were upfront and honest about their level of knowledge regarding the brand and the specifics behind certain models. However, they showed a genuine interest and investment in gaining my trust, and learning more about the cars. I was happy to share my genuine love for the VW brand, and hope that the sales team has learned a few tips they can use moving forward in selling the VW models. The sales, finance and managment teams were all top-notch professionals, and I was treated with the utmost respect, courtesy and service level. I look forward to visiting the dealer again for my first service, and to do business with them again when my new lease terms in 3yrs. Thanks Chapman!!! More
my father has money to burn but he used to have a lot more than he does now. he bought '00, '01, '03, '07, year models of the mustang gt convertibles. he also bought an '03 super crew f-150. all from thi more than he does now. he bought '00, '01, '03, '07, year models of the mustang gt convertibles. he also bought an '03 super crew f-150. all from this dealer because it was close. i bought the '01 mustang off of him. my older brother bought the '00 mustang off of him. now my brother and i returned home from iraq after serving in the army. the two of us decided together as we usually do to buy used 2010 pickups in december of 2010 both for work and to gain credit by making payments with our father cosigning. knowing my father bought 5 vehicles from them in the past we went straight to them. I am more like my father and bought a black f-150 supercab for 5-7 thousand dollars more than my brother with a 1.5% higher interest rate than my brother. he went to john kennedy ford just a few miles away and got a white one with all the same options. you think that since my father has been such a loyal customer they would help him out a little more than my brother being a first timer at john kennedy. my father has a VERY high credit score and cosigned with both of us with very similar scores. next i was driving my little brother home during a snow storm as a favor for my father and got into a minor accident. he was nice enough to pay for it getting fixed at mustang stables in bristol. i drove he pickup until it mine was repaired. to be nice i checked and topped off all fluids and then personally changed the brake pads. this whole time a tie rod was broken but we needed the truck so we held off and drove slow and easy. chapman wanted 3,500+ to replace the BRAKE PADS rotars (that i just checked) and rod. when i heard of this i took the truck straight to our repair shop and as i expected we just needed the rod replaced for 700. we will never go back to chapman again More
Larry made my purchase experience phenomenal. He was beyond friendly - he assited me well beyond the sale by aligning my vehicle preferences before driving off the lot. Certainly made the purchase 100 t beyond friendly - he assited me well beyond the sale by aligning my vehicle preferences before driving off the lot. Certainly made the purchase 100 times better than I expected. More
I had a wonderful experience dealing with Jim in the buyout of the lease on our vehicle. Jim was friendly, courteous, informative and speedy. He made the entire process simple and painless. I appreciate buyout of the lease on our vehicle. Jim was friendly, courteous, informative and speedy. He made the entire process simple and painless. I appreciated his help immensely and would not hesitate to use him or the dealership again for future purchases. More
Mike was extremely friendly, helpful, and courteous. The whole car buying experience was made very simple for me, I've never had better customer service! whole car buying experience was made very simple for me, I've never had better customer service! More
My experience and time spent at Chapman was great. Working with Jim Stevenson and the rest of the staff there was very easy and comfortable. They made finding a vehicle a positive experience. I alwa Working with Jim Stevenson and the rest of the staff there was very easy and comfortable. They made finding a vehicle a positive experience. I always recommend this dealer to anyone looking to buy or lease a vehicle. More
I'm an old man that has purchased a lot of cars in my I'm an old man that has purchased a lot of cars in my lifetime, never without some sort of bad feelings after. I can now honestly say this experience I'm an old man that has purchased a lot of cars in my lifetime, never without some sort of bad feelings after. I can now honestly say this experience changed that. From the time I walked inthe door I felt at ease, all my questions were answered to my satisfaction. Imade the deal and walked out happy. More
My visit to Chapman's Ford was after two to three weeks My visit to Chapman's Ford was after two to three weeks of listening to promises of varying degrees. Before learning exactly what I was looking for My visit to Chapman's Ford was after two to three weeks of listening to promises of varying degrees. Before learning exactly what I was looking for, The staff demonstrated the willingness to help and work with me that ended with an experience I feel they can be proud of. After making the deal the excelent experience continued with a complete breifing about finance and capabilities of the vehicle. Yes I have purchased vehicles from this dealer previously and am a little bias to others however, I was genuinely satisfied with the service. More
Mr. Becker was very professional but at the same time, he Mr. Becker was very professional but at the same time, he was friendly; as a woman buying a used car I went into the dealership a little apprehensiv Mr. Becker was very professional but at the same time, he was friendly; as a woman buying a used car I went into the dealership a little apprehensive. However, Mr. Becker helped me through the process and now I am the very happy owner of a beautiful car. I decided to go with Ford because it was the only car company that refused the government bail out money. I am now a satisfied Ford costumer and I will definitely recommend this dealership and Mr. Becker to any of my friends that is looking for a car. More