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Chapman Ford

Columbia, PA

4.6
28 Reviews
At Chapman Ford of Columbia, we like to think of ourselves as more than just a place to get a great deal on Ford vehicles. We're a place where drivers from all over Pennsylvania can turn to when they want first-rate, personalized customer service they can brag about to their friends. From assisting you with initial model research to helping keep your ride running like new with expert Ford service, we always put the customer first!
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3951 Columbia Ave

Columbia, PA

17512

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Showing 28 reviews

July 18, 2024

I don’t as pleased with the friendliness of the sales staff at the dealership More

by bradream
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Keith Kassner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brantley Lefever
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Helmick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 10, 2024

Staff was friendly and treated me like I was part of the family. They wanted to make sure I was 100% happy with my purchase and wanted to make this process as painless as possible. I would recommend this pl More

by Tom C
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bedelia Abel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Helmick
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Bowman
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 07, 2024

This was the most pleasant car buying experience I've ever had. Everything was perfect. Our salesman, Anthony, was so knowledgeable and the GM, Keith, made sure to get us the best deal on the car I r More

by hthr09
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Keith Kassner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 01, 2024

I purchased my truck 8 yrs ago. Part of my deal was free inspections. Today they refused to pass my inspection due to the tires and rims I had on my truck for several years. This More

by Dshank111861
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Keith Kassner
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service manager for state inspection services
February 05, 2024

Transaction was smooth and spot on with my trade. Would highly recommend. Manager and staff very knowledgeable. More

by Dre175511
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Bedelia Abel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Helmick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Greiner
January 23, 2024

Anthony did a great job working with me to find a vehicle for my son. He was very helpful and not pushy during the process. I would highly recommend the dealership to anyone looking for a new or used vehicle More

by Scott
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bedelia Abel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brantley Lefever
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Helmick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 20, 2024

Chapman ford of columbia was over the top in assisting me with the purchase of the vehicle I was interested in answered all the question I had about everything salesman was very helpful on vehicles test dr More

by Steamboat
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Helmick
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Bowman
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 30, 2023

The experience at this dealership was excellent From the initial phone call to driving away away More

by helenamaggie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Helmick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : https://www.dealerrater.com/ncdn/s/25.20231219.109/Graphics/down-arrow.png
December 10, 2023

Salesman David was terrific but service missed a few things. Awaiting owners manual for vehicle More

by rstockba
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Helmick
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Bowman
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 16, 2023

My salesman Anthony was great. He made the entire process easy and painless, and ultimately helped make my decision to purchase the vehicle I did. More

by mjbowers2123
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bedelia Abel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Helmick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
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