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Chapman Ford
Columbia, PA
52 Reviews
At Chapman Ford of Columbia, we like to think of ourselves as more than just a place to get a great deal on Ford vehicles. We're a place where drivers from all over Pennsylvania can turn to when they want first-rate, personalized customer service they can brag about to their friends. From assisting you with initial model research to helping keep your ride running like new with expert Ford service, we always put the customer first!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 52 reviews
June 19, 2026
Horrible experience. I was charged for a service I didn't not ask for and then it was not completed. The service manager called and insisted I was confused. He was degr I was charged for a service I didn't not ask for and then it was not completed. The service manager called and insisted I was confused. He was degrading and rude. I highly recommend avoiding this dealership and service center More
by abbies
Employees Worked With
None
April 09, 2026
This was my first time at Chapman and I had a phenomenal experience from start to finish. Every employee I had interaction with was very friendly and helpful. Highly recommend this dealer. experience from start to finish. Every employee I had interaction with was very friendly and helpful. Highly recommend this dealer. More
by Mandi.Winters
April 04, 2026
This was hands down the beat dealership experience I have had in my life and I bought my first car 40 years ago! Brantley and his team are top notch! The truck is for John Wright Restaurant and I hope it i had in my life and I bought my first car 40 years ago! Brantley and his team are top notch! The truck is for John Wright Restaurant and I hope it is the first of many! More
by jim
March 07, 2026
Very helpful . Very nice and resourceful dealership . Very good experience. No complaints at all. Got a good deal on the truck I wanted . Very nice and resourceful dealership . Very good experience. No complaints at all. Got a good deal on the truck I wanted . More
by Lucanvalentin7
March 05, 2026
Everyone was Friendly and helpful and patient my salesman was nice he and helped. I want to Thank him and all the employees for making this a good experience. I will be coming back. I will send ot salesman was nice he and helped. I want to Thank him and all the employees for making this a good experience. I will be coming back. I will send others there. A great recommendation for the dealership and the employees thank you, Alvonte. More
by Pam W
November 07, 2025
My experience at Chapman Ford Fast Seamless, Smooth sale Great people to work with. Since 2000 I have used them. Great people to work with. Since 2000 I have used them. More
by Papa
September 10, 2025
Bought a used truck on a Wednesday and had to schedule for a recall that should have been taken care of before putting it out on the lot for sale. Never had a problem with dealing with them in the past. T for a recall that should have been taken care of before putting it out on the lot for sale. Never had a problem with dealing with them in the past. The last vehicle I will buy from Chapman. More
by scottroberts831
September 10, 2025
I worked with David B. He was very friendly and I felt very welcomed with him. He didn’t pressure us into a vehicle and answered all questions that we had. Overall it was a He was very friendly and I felt very welcomed with him. He didn’t pressure us into a vehicle and answered all questions that we had. Overall it was a great experience purchasing a vehicle from Chapman Ford Columbia! More
by Chastity
Employees Worked With
David Bowman
