Chapman Ford

Sales and reps are very knowledgeable, great customer service, very prompt,reliable. very sharp group. service, very prompt,reliable. very sharp group. More

The dealer was awesome the salesman was awesome he was very helpful getting the prices arranged was good the trade-in value was really good I was very happy with everything very helpful getting the prices arranged was good the trade-in value was really good I was very happy with everything More

I came into the Chapman Ford dealership and was introduced to Mike he took the time to sit down and find out what I was interested in and then looked online to find some possibilities for me his pa introduced to Mike he took the time to sit down and find out what I was interested in and then looked online to find some possibilities for me his patience was amazing his no pressure sales was appreciated after spending a couple hours test driving cars I told him I needed to go home to think things through and I will get a hold of him the next morning with a decision Following morning I called him with a decision went in and Mike had the car cleaned and ready to go the financing process with Brian was also a very enjoyable experience I would recommend Chapman Ford to anyone and I will thank you gentlemen your service is much appreciated Ted Rippel from Canada More

Great salesman. He takes his time him and Chelsea go out of their way to make sure you’re happy and satisfied. He takes his time him and Chelsea go out of their way to make sure you’re happy and satisfied. More

Kyle Leckey is one of the best salesman I’ve ever dealt with, low pressure and will work for you. Steve finance does a phenomenal job. General manager David Kohler is a phenomenal person to work with on th with, low pressure and will work for you. Steve finance does a phenomenal job. General manager David Kohler is a phenomenal person to work with on the higher level at a dealership. I have purchased many vehicles from Chapman Ford and will continue to do so. Their service department is exemplary also. More

Michael was organized and efficient and very professional. Thank you for making the experience stress free and enjoyable. professional. Thank you for making the experience stress free and enjoyable. More

Car shopping with my wife and was greeted by Dedrick. He was extremely helpful and willing to meet all our needs. We didn’t end up purchasing today due to looking for a specific color and package. Hope t He was extremely helpful and willing to meet all our needs. We didn’t end up purchasing today due to looking for a specific color and package. Hope to be able to purchase from Dedrick at Chapman Ford Scottsdale. More

I would love to give 5 stars to Chapman, but unfortunately the Ford Motor Company itself is to blame; it has now been 379 days since we ordered our Ford Maverick Hybrid and we still have nothing unfortunately the Ford Motor Company itself is to blame; it has now been 379 days since we ordered our Ford Maverick Hybrid and we still have nothing. More

Had a great experience with Kelly. Professional, on it, knowledgeable and great follow-up. In a world of car dealers with marginally competent and unprofessional talent, Kelly was an Professional, on it, knowledgeable and great follow-up. In a world of car dealers with marginally competent and unprofessional talent, Kelly was an amazing talent. Shockingly so. Highly recommended! More

Show up, walk around the lot. Time goes by without anyone approaching us, so we go inside to cool off and grab a drink. No greeting even when we walked in. Figured they were busy Time goes by without anyone approaching us, so we go inside to cool off and grab a drink. No greeting even when we walked in. Figured they were busy until I witnessed employees leaning on the Ford GT they have parked in the floor room. We make our way outside again and spend some more time looking at more cars until finally greeted by someone. Test drove a toyota camry priced at 20k out the door, and the car salesmen tells me they won a 1st place award from their customers. Told the manager about no one helping us and people leaning on cars. And his attitude about it was for me to stop overreacting about the leaning and that "the cardio and sun were good for us". Glad to say we didnt make a deal because 1 hour later I bought a 2012 mercedes-benz e350 14k miles on it for 22k at DIFFERENT car dealership whose employees were EAGER to help us. Take note, get your xxxx together Chapman Ford! More