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Chapman Ford
Scottsdale, AZ
624 Reviews
There's no better place to find a new Ford vehicle than Chapman Ford. We feature the entire lineup of Ford vehicles online and in person, including cars, trucks, SUVs, vans, and hybrid vehicles.
Our sales and finance professionals can help you find the perfect Ford for your needs and financial situation. Chapman Ford proudly serves the greater Phoenix area and is conveniently located at 3950 N 89th St., Scottsdale, AZ.
Let our ASE-Certified Master Mechanics and technicians care for your vehicle and keep it running like new. We use genuine Ford parts. Our staff is specially trained to keep your vehicle running in top shape.
Once you have made an appointment, our friendly service advisors will confirm your service time, and answer any questions you may have regarding your vehicle.
View our inventory online or contact us at 480-420-1460 and schedule a test drive of your favorite Ford vehicle.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 624 reviews
April 18, 2020
vehicle repair Chapman Ford has always given me the best service over the years. I highly recommend this dealership. Service adviser and master mechanic are very k Chapman Ford has always given me the best service over the years. I highly recommend this dealership. Service adviser and master mechanic are very knowledgeable and professional. More
by beardwg
Employees Worked With
Candace & Ian
April 15, 2020
Used Car Purchase Buyers beware of sneaky tricks pulled during the Purchased Order signing. I had negotiated a price with my sales person, they told me the car price, Buyers beware of sneaky tricks pulled during the Purchased Order signing. I had negotiated a price with my sales person, they told me the car price, what the registration license fee was, doc fee, etc.. and we had a deal. Then during the signing of the deal with the finance person I notice the sale price and total price were correct. She did not go line by line through the agreement. My mistake for trusting them. Then when I arrived home I notice the registration license fee was really low. I contacted one of the sales persons I was dealing with and they also didn’t understand it at first. But, they eventually found out I was given a 3 ½ month period for my license Tabs and they boosted their profits on the add-ons in the deal. Very sneaky low down trick. More
by Scott R
Employees Worked With
Brett Gouvia, John Dicristofano
April 05, 2020
Excellent! Matt R. was great to work with. The whole experience with the dealership made it easy to purchase our truck. Will be back and will recommend to othe Matt R. was great to work with. The whole experience with the dealership made it easy to purchase our truck. Will be back and will recommend to others! More
by Mark & Barb
Employees Worked With
April 05, 2020
When I showed up to the dealership with my parents, my only intention was to look at a Velocity Blue Mustang with the Pony Package and weigh my choices on whether I wanted the Race Red color, or the Veloc only intention was to look at a Velocity Blue Mustang with the Pony Package and weigh my choices on whether I wanted the Race Red color, or the Velocity Blue. We dealt with a salesman by the name of Dedrick. He was very accommodating, put me at ease when going through the purchasing process, and he was very complimentary in that he told me I could drive every Mustang on the lot if I needed to in order to find the one for me. I appreciate everyone at Chapman Ford for their sincerity and thensome. Would definitely go back for a possible future purchase. More
by Blake Capriotti
Employees Worked With
Dedrick Fisher
March 29, 2020
I was amazed at the friendliness and courtesy of everyone I was sceptical to enter this dealer at first but it only took a few seconds to decide that this was going to be a wonderful experience and one that s I was sceptical to enter this dealer at first but it only took a few seconds to decide that this was going to be a wonderful experience and one that should be shared with other dealers. I felt as though I had been using this brand new location for years of buying automobiles, when in act it was my first visit. I have never bought a car on the first visit until now and I have bought many cars and spent hundreds of hours in dealerships over that last 55 years. I was treated with respect but also as a friend and it was just a pleasant place to buy an automobile. My hats off to this group of great employees. Thank you for treating me like family, especially with this horrid virus that has struck us. John and Justin you and the rest of the team are fantastic. Warmest wishes to you all. More
by d.gackenbach
Employees Worked With
Other Employees :
Justin Cates; Brett Caughey, John Dicristofano
March 07, 2020
An exceptional, highly knowledgeable, and professional individual. Met wife and I at door, showed us the exact vehicle with all the requested must haves. Was not pushy for the sale or try to force any unn individual. Met wife and I at door, showed us the exact vehicle with all the requested must haves. Was not pushy for the sale or try to force any unnecessary upgrades. Already referred friends to him for their new vehicle purchase! More
by Lakendrix99
Employees Worked With
Dedrick Fisher
March 07, 2020
I read his reviews, gave him a call, and when dealerships in my area failed he came through for me and my family. We drove 4.5 hours from Las Vegas to work with him and we were extremely pleased with his ser in my area failed he came through for me and my family. We drove 4.5 hours from Las Vegas to work with him and we were extremely pleased with his service and professionalism. Thank you for helping us purchase our dream vehicle! More
by Dominique
Employees Worked With
Dedrick Fisher
February 03, 2020
The Reviews Are True I have read all the reviews about Dedrick and I thought I should work with him as well... He did not DISAPPOINT.. I will follow Dedrick for ALL future I have read all the reviews about Dedrick and I thought I should work with him as well... He did not DISAPPOINT.. I will follow Dedrick for ALL future purchases. More
by Mtech200
Employees Worked With
Dedrick Fisher
February 01, 2020
Ryan in service was awesome. Good follow up, polite, and helpful. I called and I explained the situation, he made an appt right away and handled my concern helpful. I called and I explained the situation, he made an appt right away and handled my concern More
by bluovl69
Employees Worked With
Ryan
