Chapman Ford

Dedrick is the man Very knowledgeable and transparent. As a first time buyer I felt very comfortable and like I was in good hands. I got the exact car I was looking for. Very knowledgeable and transparent. As a first time buyer I felt very comfortable and like I was in good hands. I got the exact car I was looking for. Thank you! More

Smooth Experience Having bought cars before, I typically expect the worst walking into dealership. It was a pleasant surprise to work with Dedrick who not only was poli Having bought cars before, I typically expect the worst walking into dealership. It was a pleasant surprise to work with Dedrick who not only was polite and cared about what I had to say, but he also made the process easy and hassle-free. From test driving the vehicle, to taking all my information, and leading us into the financing process, it could not have been easier to buy our vehicle. We expected to have it three days later which was no problem, but Dedrick was able to have it ready to go by the end of the process. I would highly recommend him to anyone looking to purchase a new vehicle. More

Great selection and easy purchase process Dedrick really made my purchase of a new Ford Ranger as smooth as possible. Pure friendly and none of the pushy business. I pretty much set the price Dedrick really made my purchase of a new Ford Ranger as smooth as possible. Pure friendly and none of the pushy business. I pretty much set the price and my terms and we made a deal as easy as that. More

Worst Ford Dealership in America This is the worst place to buy a car (period). I bought a car from Chapman and I was ripped off, lied to and eventually discarded as a customer altoge This is the worst place to buy a car (period). I bought a car from Chapman and I was ripped off, lied to and eventually discarded as a customer altogether. Fortunately, I have moved on and anytime I see "CHAPMAN" in the advert - I know to avoid at all cost. More

Great experience. Pretty great experience over all. Sabin was the only sales person who seemed to know anything about the Ranger compared to like 8 other sales people I Pretty great experience over all. Sabin was the only sales person who seemed to know anything about the Ranger compared to like 8 other sales people I visited across the east valley. If he didn’t know the answer to a question, he didn’t make something up and found the answer. Great job overall, would buy from again. More

Very Responsive Sabin was overly responsive with all of my questions and concerns. Would return my text and calls within minutes it seemed like. Negotiated a great de Sabin was overly responsive with all of my questions and concerns. Would return my text and calls within minutes it seemed like. Negotiated a great deal I was pleased with and the follow up post sale was as good as the pre. Finance Manager was also very assertive and helpful. Overall Experience was Greatly Satisfied 5 Stars! More

Extremly helpful and knowledgeable he knew what he was talking about helped me alot. I walkef away a happu customer. Will come back for car number too. Thank you so much he knew what he was talking about helped me alot. I walkef away a happu customer. Will come back for car number too. Thank you so much More

buena experiencia gracias de nuevo por ayudarnos por segunda vez ! súper amables y siempre dispuestos a ayudarnos todo fue muy rapido y preciso como 4 horas tardamos e gracias de nuevo por ayudarnos por segunda vez ! súper amables y siempre dispuestos a ayudarnos todo fue muy rapido y preciso como 4 horas tardamos en salir con nuestro carro . More

Customer satisfaction I had a very positive experience when purchasing my new vechile. I knew what I wanted (manual transmission), white, hatchback, fiesta. When I saw th I had a very positive experience when purchasing my new vechile. I knew what I wanted (manual transmission), white, hatchback, fiesta. When I saw the ST line I really liked it. Felix checked the inventory and saw the vechile. He followed up with me and searched endlessly with dealerships until he found one. When I picked it up, he went through the entire vechile explaining each option and how they worked. 😊 More

Kelly was awesome! We had a great experience purchasing our 4Runner from Chapman Ford! We flew in from Anchorage with 3 pets and lots of luggage and our sales rep Kelly We had a great experience purchasing our 4Runner from Chapman Ford! We flew in from Anchorage with 3 pets and lots of luggage and our sales rep Kelly picked us up and took us to our hotel so we could get our animals settled before going to the dealership! She was so patient and friendly which we really appreciated after a long day of travel! The purchase was easy and quick, everyone was super friendly and no one was pushy! Highly recommend Kelly C. at Chapman Ford! More