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Chapman Ford

Scottsdale, AZ

4.6
629 Reviews

3950 N 89th St.

Scottsdale, AZ

85251

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Showing 629 reviews

February 21, 2025

Stopped by the Chapman dealership to get educated on a King Ranch F150. Was helped by Michael Brill. He was very professional, friendly, knowledgeable & above expectations in every way. Thank you, Michael More

by fschubert1
Recommend Dealer
Yes
Employees Worked With
Michael Brill
Feb 24, 2025 -

Chapman Ford responded

Thank you for taking the time to provide us with a positive review of your experience. We are pleased to hear that our team made your visit pleasant and we look forward to seeing you again! Wishing you many happy and safe miles.

January 16, 2025

My wife and I have bought many new Fords in our life and more so recently. I'm here to tell you we have never had such a great experience as we have dealing Kelly Coopper. Our transaction is almost final, More

by jimharrison1950
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kelly Cooper
Jan 17, 2025 -

Chapman Ford responded

Thank you for your review! We are happy to see that you had a good experience with Kelly Cooper. It is always our goal to give all of our clients the best experience possible and ensure that all of your vehicle needs are met.

December 19, 2024

We recently purchased a 2025 Ford Mustang GT at Chapman Ford in Scottsdale, Arizona. Everyone we crossed paths with were professional, yet made us feel like family. Chelsea was waiting for us, as we had More

by Penni
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Brill
Dec 20, 2024 -

Chapman Ford responded

Thank you for taking the time to provide us with a positive review of your experience with Chelsea and Mike. We are pleased to hear that our team made your visit pleasant and we look forward to seeing you again! Wishing you many happy and safe miles.

December 03, 2024

Charged 205 for diagnosis, then ask for $450 more to continue diagnosis. Classic bait and switch. More

by mcraghan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Emilio
Dec 05, 2024 -

Chapman Ford responded

Mcraghan, I apologize for the confusion. A Technician Diagnosis is separate from the recommended repair. We refunded your diagnosis in an attempt to resolve your concern. Call me directly if you have any concerns, (480) 212-4773. Sincerely, Robert Rose Service Director Chapman Ford

November 27, 2024

Christian has proven to be an Outstanding salesman, he was very professional. He listened to our concerns and answered all of our questions. More

by Wallst_junkie
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christian Patrick
Dec 03, 2024 -

Chapman Ford responded

We appreciate you sharing the positive feedback on your experience with Christian. We take pride in serving our customers and hope to see you again soon!

November 26, 2024

Chapman ford has always been good to us! Christian was great to work with during the sales process. He is super easy to talk to! Thanks again for a great product at a great price! We will be More

by sstricklin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christian Patrick, Craig Ginsberg, Shawn Yates
Nov 27, 2024 -

Chapman Ford responded

Thank you for your review! We are happy to see that you had a good experience with Christian. It is always our goal to give all of our clients the best experience possible and ensure that all of your vehicle needs are met.

November 08, 2024

Late yesterday afternoon, it was my pleasure and good luck to meet Service Advisor, Richard P... I had a rear inside sensor-controlled light that would not turn off. As a walk-in customer, Richard took More

by srwapon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Poole
Nov 11, 2024 -

Chapman Ford responded

Thank you for your review! We are happy to see that you had a good experience with Richard. It is always our goal to give all of our clients the best experience possible and ensure that all of your vehicle needs are met.

October 11, 2024

Christian is personable and great with communication! He was super respectful of my time and needs of my little one. He assured me it was no issue to bring my baby girl for test drives because we needed More

by herbertdiane08
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christian Patrick
Oct 14, 2024 -

Chapman Ford responded

Thank you for your review! We are happy to see that you had a good experience with Christian. It is always our goal to give all of our clients the best experience possible and ensure that all of your vehicle needs are met.

September 30, 2024

Christian was an absolute pleasure to work with! Already had the car out ready for me to test drive before I even got there, was straight to the point and didn’t feel like I was pressured at all to More

by Jack Barcena
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christian Patrick
Oct 02, 2024 -

Chapman Ford responded

Thank you for your review! We are happy to see that you had a good experience with Christian. It is always our goal to give all of our clients the best experience possible and ensure that all of your vehicle needs are met.

September 29, 2024

Christian did great! He did everything they could to get me into a brand new car! This is my 2nd time too purchasing a car from Chapman ford would definitely do it again! More

by Jessica Thomas
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christian Patrick, Kyle Stringfellow
Sep 30, 2024 -

Chapman Ford responded

We appreciate you taking the time to share your experience with Christian. We look forward to continuing to serve you in the future. Wishing you many happy and safe miles!

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