Chapman Ford

Buying a 2018 Mustang GT I had been searching for a used Mustang GT for months up North in Flagstaff and Prescott to no avail. They pretty much told me that they sell trucks a I had been searching for a used Mustang GT for months up North in Flagstaff and Prescott to no avail. They pretty much told me that they sell trucks and suvs and did not have a market for Mustangs. I finally called Chapman Ford and spoke with Kelly and not only did they have one in stock but emailed me pictures and details about it. Kelly was very nice and told me I could come down anytime I wanted to look at and drive the car. I was very impressed with her knowledge of the car and knew things about it that only an car nut would know. She was very low pressure and we made a deal fairly quickly. It was a great buying experience and I would recommend Chapman Ford to anyone. Kelly has even called me a few times after the purchase to make sure I still love the car which I do! More

Great from start to finish. I began my buying experience with Chapman with a cold call from Seattle and from the initial call through the entire experience communications, follow I began my buying experience with Chapman with a cold call from Seattle and from the initial call through the entire experience communications, follow up, transparency and discussions around pricing were all straightforward and helpful. More

Best Service Ricardo Went Above And Beyond For Me In Helping Me Get A Car I Would Recommend Him To Anyone Thank You For The Excellent Service Ricardo Went Above And Beyond For Me In Helping Me Get A Car I Would Recommend Him To Anyone Thank You For The Excellent Service More

Sweet Rig Ford Tough !! Do you want a Ford Tough Truck, then stop searching and head directly to CHAPMAN FORD!! Do you want excellent Ford customer service, then stop searchi Do you want a Ford Tough Truck, then stop searching and head directly to CHAPMAN FORD!! Do you want excellent Ford customer service, then stop searching and grab Felix Ocana. If Felix is not available, talk to Jamie Palmisano... You can not go wrong with either one of them. They both listen to what you want and need. Felix is high speed, so have your running shoes on and Jamie is laid back bring a chair and relax LOL. They are both great and as a team they will absolutely get you in the truck or car that is perfect for you. Don't behave like I did looking at competitor dealerships that offer pre-owned Fords on their lots just trying to imitate Ford Quality Service because they can't match Felix or Jamie at Chapman Ford !!! I will NOT buy a Ford unless it is at a true Ford dealership. More

Thank you I had a great experience at Chapman Ford all thanks to Felix Ocana, if you're looking for a vehicle go to this guy. He went above and beyond for my ne I had a great experience at Chapman Ford all thanks to Felix Ocana, if you're looking for a vehicle go to this guy. He went above and beyond for my needs and explained everything thoroughly. I will recommend everyone to him. More

First time buyer This is my first time to purchase a vehicle through financing and they made the process really nice. I didn't feel pressured to purchase anything and This is my first time to purchase a vehicle through financing and they made the process really nice. I didn't feel pressured to purchase anything and I felt like I was in control of what was going on. This made me feel very comfortable with the service that I received. I worked mostly with Derrick and he's able to answer any questions that we had and if he didn't know them right away he found them out as fast as he could! More

Great Customer Service We took our vehicle for a recall and Rosi was very informative and advised how she would contact us. She checked on our warranty as we had been to Qu We took our vehicle for a recall and Rosi was very informative and advised how she would contact us. She checked on our warranty as we had been to Quick Lane previously and received great service from the technicians there. She was very friendly, efficent and informative about our car and repairs. The print out of our vehicle ad suggestions really help in maintaining good quality of our vehicle. Thank you so much! More

Great buying experience Very good communication on the phone before the sale, during and after the sale. If you’re looking for a new automobile I recommend you see the people Very good communication on the phone before the sale, during and after the sale. If you’re looking for a new automobile I recommend you see the people at Chapman Ford More

Easy! So thankful for working with this team from Chapman Ford! They were so helpful and patient with me as I was a first time car buyer! They were eager to So thankful for working with this team from Chapman Ford! They were so helpful and patient with me as I was a first time car buyer! They were eager to make this experience be the best it could be for the both of us and I appreciate their dedication to make the customer experience a good one! So thankful for their sales team for making it happen and getting exactly what I wanted out of the deal! Amore Morsy was a great guy to work with and a real kind man. I enjoyed chatting about things beyond car buying and that made me feel comfortable and ultimately helped me decide on buying with you guys, thanks Amore!! More

Best truck buying experience ever. From looking at trucks, to pricing, to finance, to delivery everybody was helpful, kind and courteous. Highly recommend Chapman Ford, Steve Countryman From looking at trucks, to pricing, to finance, to delivery everybody was helpful, kind and courteous. Highly recommend Chapman Ford, Steve Countryman and team can't be beat. More