Chapman Ford

Service on my Flex My A/C repair was really easy to schedule and the service was efficient. They always service all three of my Fords and I am a big fan. My A/C repair was really easy to schedule and the service was efficient. They always service all three of my Fords and I am a big fan. More

Love Chapman customer service Heidi is a very competent employee. She explains what needs to be done and answer any questions. She is one reason I return to Chapman. Heidi is a very competent employee. She explains what needs to be done and answer any questions. She is one reason I return to Chapman. More

Amazing service and care When I came in I was greeted quickly by Kaylee and my concerns were notated. Kaylee walked with me to my truck and advised me of the wait. She was gre When I came in I was greeted quickly by Kaylee and my concerns were notated. Kaylee walked with me to my truck and advised me of the wait. She was great with small talk as well which was fun when I was waiting for my truck to be finished. I’ve told my family and friends to ask for Kaylee when they call. More

Service Department/Quick Lube is awesome! Heidi in quick lube is awesome! She helped me take care of an issue ASAP and went above and beyond to help me out. It was not a quick, easy fix, but H Heidi in quick lube is awesome! She helped me take care of an issue ASAP and went above and beyond to help me out. It was not a quick, easy fix, but Heidi went out of her way to make sure it was easy for me, and I was in and out in under a few hours. More

Great Service Every time I have had my F150 in for service everything went very smooth and the service advisers were great. This last time my truck was sent to the Every time I have had my F150 in for service everything went very smooth and the service advisers were great. This last time my truck was sent to the Fast Lane and the Manager called me to advise they were doing the service. Truck was finished in less than two hours. Great More

Great service experience!! I went to Chapman Ford to have a repair done to my new Ford F-350. I was leaving the following day for an important road trip & needed the repair ASAP I went to Chapman Ford to have a repair done to my new Ford F-350. I was leaving the following day for an important road trip & needed the repair ASAP. My service advisor, Rosi Williams, went above and beyond to get the part required & have the work done right away! I’m extremely grateful to Chapman Ford for the excellent service & will definitely recommend them to colleagues and friends! More

Quik lane Excellent service...seems to be constantly improving. Heidi and Kaylee are both friendly, courteous and professional. Sorry but I don't like having Excellent service...seems to be constantly improving. Heidi and Kaylee are both friendly, courteous and professional. Sorry but I don't like having to come up with a 25 word essay! More

purchasing a retirement vechile it was a painless visit and the transaction was handled in a very professional manner by all involved. I would recommend this dealership in the futur it was a painless visit and the transaction was handled in a very professional manner by all involved. I would recommend this dealership in the future More

Very professional and easy sales process Awesome experience! Our salesman was knowledgeable, honest and fair! Would definitely recommend this dealership to anyone looking to buy a new or use Awesome experience! Our salesman was knowledgeable, honest and fair! Would definitely recommend this dealership to anyone looking to buy a new or used Ford. They have a lifelong customer with me! More

Wowed by service and attitude I called my usual dealership but could not even get a live body at 3 pm. When I didn’t get a return call (still haven’t 2 days later) I called Chapma I called my usual dealership but could not even get a live body at 3 pm. When I didn’t get a return call (still haven’t 2 days later) I called Chapman since they are actually closer to me now. Explained my problem to Candace Garcia and we worked out a time for the next morning. Everyone was pleasant and accommodating for my disability. I never had to explain anything twice including needing a shuttle ride back to the dealership. They have earned my repeat business. More