Chapman Ford

I went into this dealership to test drive a new Ford Explorer. Jim met me at the door and we took a test drive. I came back with my husband and he drove the car. It wasn't exactly what I wanted thoug Explorer. Jim met me at the door and we took a test drive. I came back with my husband and he drove the car. It wasn't exactly what I wanted though. About a week later Jim called and said there was another car available. We test drove it and liked it. We bought it. It was the first car buying experience I had ever had as my husband has bought all the other cars. Jim was very patient and kind with me as we negotiated for the car. As others came into the negotiating, they were also polite and friendly. I left feeling happy about the purchase. I did get buyers remorse over the next day and fretted about the purchase. A friend called around for me to get comparisons from other dealers. He told me that the deal we got was totally fair. In fact, it was a good deal. So I am happy to give a great review of the salesman, Jim Sturdevant, and the other men who worked with us. I would buy another car from this dealership when the time comes. More

Very helpful. Didn't have an appointment but it was no problem for them. Very quick and explained everything. They kept communication open and did what they could to help me save money. Very friendly to problem for them. Very quick and explained everything. They kept communication open and did what they could to help me save money. Very friendly to my son as he walked away with a hot wheels toy. More