
Chapman Honda
Tucson, AZ
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515 Reviews of Chapman Honda
The Service Advisor was patient in understanding my point to why I wanted my vehicle serviced, and was very helpful in mentioning a service plan available the next time I decided to bring my vehicle for serv to why I wanted my vehicle serviced, and was very helpful in mentioning a service plan available the next time I decided to bring my vehicle for service. Everything went smoothly as far as the day I brought the vehicle for servicing. The waiting room was nice and comfortable. The Advisor came returned with the papers of the service, and gave me a short explaination how well the vehicle is doing, and handed me the keys. No defects or problems came up with the vehicle. I was glad about that. The only thing that could have disappointed me was the car wash. They could have done a better job on it. Overall the total experience was good. More
Each time we are at Chapman Honda we are grateful to have such great service and fine, quality workmanship. Although the idea of having those 'annoying' periodic check ups, we know this is for our behalf in such great service and fine, quality workmanship. Although the idea of having those 'annoying' periodic check ups, we know this is for our behalf in taking care of our Honda Element, which we love. Chris is most knowledgeable, kind and sincere and we have passed his name along to others who are looking for a place to have their car(s) serviced. Chapman Honda is excellent on all accounts. Richard & Ann Bates More
I gave a 5 rating because my visit was professional and was completed as effectively as was expected. The service person was polite and thorough. was completed as effectively as was expected. The service person was polite and thorough. More
As always, Carl Arington took great care of me, explaining what work needed to be done and getting me the best price possible. He even went out of his way when he noticed some chips in my windshie explaining what work needed to be done and getting me the best price possible. He even went out of his way when he noticed some chips in my windshield by not only suggesting that I have it replaced, but by arranging the replacement to occur while service was performed on my vehicle, saving me time (I had been meaning to have the windshield replaced for quite some time; I just hadn't gotten around to it yet). It is always a pleasure working with Carl. Excellent work and many thanks, Joe More
I brought my car in for regularly scheduled maintenance, and the mechanic (Gary) was so thorough that he found several problems that I was not yet aware of but may cause problems later if left uncorrected. and the mechanic (Gary) was so thorough that he found several problems that I was not yet aware of but may cause problems later if left uncorrected. What is significant about this is that he didn't wait until after my warranty (Honda Cares) expires to find these problems. Therefore Gary saved me a significant amount of money. I feel that the people at Chapman Honda have been straight up with me the whole time I've been bringing my car there. I will continue bringing my car there for service, and I will most likely be buying my next car there when that time arrives. Keep up the good work! More
Carl is an outstanding, valuable Service Representative for Chapman Honda! I am a repeat customer because of Carl. He always "knows everybodys name", assists with a friendly smile, readilly answers questi for Chapman Honda! I am a repeat customer because of Carl. He always "knows everybodys name", assists with a friendly smile, readilly answers questions, is knowledgable about his product and services, and advises when asked. In short, Carl makes every visit uncomplicated, pleasant and worthwhile for his customers. Thank you Carl. Arlene Thomas More
Carlyour service advisor, is always very warm and friendly...and thorough. He greets me as an old friend. The service I received from the service area was very good. All areas appear to have been in friendly...and thorough. He greets me as an old friend. The service I received from the service area was very good. All areas appear to have been inspected and graded which leaves me feeling very safe and comfortable when on the road. More
This was my first service visit to Chapman Honda. I had only an oil change and vehicle inspection but the service was done quickly and in a friendly manner. only an oil change and vehicle inspection but the service was done quickly and in a friendly manner. More
Chris is friendly and knowledgeable. He got the work done on time and within the estimate. He really knows Honda cars and was able to answer all my questions quickly. Joel Heath done on time and within the estimate. He really knows Honda cars and was able to answer all my questions quickly. Joel Heath More