Chapman Hyundai Phoenix

What happened to my original review. My car has been there since Dec 1st. Still there. I don't see that review. Just a bunch of nice ones. My car has been there since Dec 1st. Still there. I don't see that review. Just a bunch of nice ones. More

Love my new Tucson from Chapman Hyundai on Bell Rd in Phoenix. Raffy is awesome. He set up my new car specifically to me and my personal preferences that he picked up on just by conversations we had and Phoenix. Raffy is awesome. He set up my new car specifically to me and my personal preferences that he picked up on just by conversations we had and knowing the product. This was a stress and hassle free experience. 100% ask for Raffy! More

Rafael was wonderful throughout the entire process!!! Thank you Rafael, thrilled with my new vehicle Thank you Rafael, thrilled with my new vehicle More

I wanted to recognize Rita for stepping up , and giving exceptional help in a customer service issue that she didn't even have to be involved with. She did a great job, and is a credit to the dealership! exceptional help in a customer service issue that she didn't even have to be involved with. She did a great job, and is a credit to the dealership! More

The staff are always nice and friendly at this location all the time I prefer this location all the time I prefer this location More

We had a great experience at the dealership with Souzane and Michael as they were easy to work thru the process of our purchase of our 2022 Palisade this week. Souzane call the next day to check if we had and Michael as they were easy to work thru the process of our purchase of our 2022 Palisade this week. Souzane call the next day to check if we had any questions and again the next day.👍. I would suggest those who are looking to purchase you car you can deal with Champman Hyundai More

Excellent experience; the whole staff helpful and friendly and want to help, Suzanne helped us pick a car for my wife and helped us understand terms and warranties. She went above and beyond to get u friendly and want to help, Suzanne helped us pick a car for my wife and helped us understand terms and warranties. She went above and beyond to get us the right solution. If she wasn't there I don't think we will buy the car. Thank you, Suzanne. Thank you Chapman Hyundai Phoenix. More

I found Chapman Hyundai online while we were moving from Nebraska to Arizona. My car was having an issue, but due to the holiday weekend, we couldn’t get it to the NE dealer before our scheduled move to AZ. Nebraska to Arizona. My car was having an issue, but due to the holiday weekend, we couldn’t get it to the NE dealer before our scheduled move to AZ. The issue continued on the drive out & I called 2 AZ dealers in Scottsdale/Phoenix to get an appointment as soon as possible. The first dealership I called, Earnhardt Hyundai in North Scottsdale, didn’t answer the service phone despite calling 5 separate times and when someone finally answered, it was a rude woman who really didn’t care about our issue. I ended up calling back one more time after speaking with Hyundai Customer Care, no answer again, but I left a message with reception asking for a call back & never received one. Needless to say, I wasn’t about to give Earnhardt my business! I called Chapman next and had a totally opposite experience. They were friendly, understanding, helpful & efficient. Setting up the appointment was very easy, checking in was easy, (everything could be done online), my service report was emailed to me as well as a follow up phone call from Joe Bartizal, my service advisor, explaining the findings & repair needed. He even went so far as to check with my N.E. dealership for my service records to make sure I didn’t double up on services. I couldn’t get the car right away, so they had a plan for me to pay online & pick the car up in the evening from sales. As someone brand new to the state, I very much appreciate the care & attention they took. Thank you, Joe, and Chapman Hyundai Phoenix! - Jeanne Smith More

Had a great experience at Chapman Hyundai thanks to salesman Philip! Because of him I was able to get the vehicle I wanted 2021 Hyundai Sonata SEL Plus! I was coming 3hrs away from Sierra Vista, AZ and salesman Philip! Because of him I was able to get the vehicle I wanted 2021 Hyundai Sonata SEL Plus! I was coming 3hrs away from Sierra Vista, AZ and communication was excellent days prior from purchasing. He gave me the reassurance that I wouldn't regret the drive up and he was a man of his word! Will refer in a heartbeat. Thanks again my man! More

My second vehicle purchase from Chapman Hyundai Phoenix; sales/service personnel are outstanding! Honest, professional and courteous; a winning combination! Thank you all very much. sales/service personnel are outstanding! Honest, professional and courteous; a winning combination! Thank you all very much. More