Chapman Hyundai Scottsdale
Scottsdale, AZ
Filter Reviews by Keyword
By Type
1,331 Reviews of Chapman Hyundai Scottsdale
From sales to finance to management to the service advisor, my entire experience was extremely friendly, professional, and informative. When I came into the dealership I wasn't sure whether or not I advisor, my entire experience was extremely friendly, professional, and informative. When I came into the dealership I wasn't sure whether or not I could get the financing I needed. They worked with me and got me into the new vehicle of my choosing. More
we have owned the 2011 sonata for a year now, and are very happy with the car. we also own a 2002 sonata, and a 2003 elantra. all 3 cars were bought new. very happy with all the cars. when we bou very happy with the car. we also own a 2002 sonata, and a 2003 elantra. all 3 cars were bought new. very happy with all the cars. when we bought our 2011 sonata cards were supposed to be sent to us for life time oil changes on all 3 cars. it has been a year now and after much going back and forth with the service manager taking care of us whenever we need oil changes we would love it if someone could get these cards sent to us. we have the card for the new car but not for the other two. (2002/2003) this was the deal that was made to us when we bought the last car. we really appreciate all that the service manager has done for us in trying to get these cards sent out. asking if you can take care of this. we have never had any other problems with the service we have received over the years. we do plan on buying another elantra in the next two years. thanks for your consideration in this matter. your response would be appreciated. sincerly, don and bev mcgrath More
The main reason for purchasing the car at Chapman Hyundai dealership is the two sales people that we dealt with - Mark Banks and Sam Quina. Both were extremely professional, courteous and not too pushy. I wo dealership is the two sales people that we dealt with - Mark Banks and Sam Quina. Both were extremely professional, courteous and not too pushy. I would certainly go back for my future car needs. More
I brought my Elantra in for an oil change, the guys not only changed the oil but washed and vacuumed my car as well. Joe was very friendly and ready to held with anything I may need. At the end of the se only changed the oil but washed and vacuumed my car as well. Joe was very friendly and ready to held with anything I may need. At the end of the service I received a car check-up report letting me know where things stood with my car and what I may need to think about for my next visit. The coupons on the website are great, they helped me compare and decide which dealership to go to for service. More
I have purchased four NEW tires from other dealerships in the past and was not charged for 1) tire valves, labor to replace newly purchased tires, and another fee to align the new tires and then another fee the past and was not charged for 1) tire valves, labor to replace newly purchased tires, and another fee to align the new tires and then another fee for disposal.If this is your policy I should have been informed prior to the purchase. This experience may have changed my opinion of your service dept. and also in the purchase of future autos. Sincerely, Dr. Jacob Golding More
We have never had a car buying experience like we did with Chapman Scottsdale. They are CERTIFIED Costco Auto Program members. Note: Two other dealers said they were on the Costco program and were not. T with Chapman Scottsdale. They are CERTIFIED Costco Auto Program members. Note: Two other dealers said they were on the Costco program and were not. The experience we had with the imposter CAP dealers was the protypical pressure and obscure auto sales technique. We got simple honest facts at Chapman Scottsdale. It made the car buying decision so simple and even enjoyable. Tye Heinrich our sales person was extremely professional. He was so helpful, organized and knowledgeable. He layed everything out in a clear concise fashion. He did not rush us or put pressure on us. He was able to locate the car we wanted and deliver it in a timely fashion. Marcus WIlliams in the business office was also organized, polite and did not twist our arm. I would strongly recommend the Costco program and the professional staff at Chapman Scottsdale and look forward to doing business with them in the future. More
The purchase went quickly and just as it was agreed to over the telephone before I went to the dealership. The sales person, AK was very nice and up front. The person who handled our paperwork was very go over the telephone before I went to the dealership. The sales person, AK was very nice and up front. The person who handled our paperwork was very good also, I just can't remember his name. We Liked the tour of the facility so we know what to do when we bring the car in. More
Dan is a tremendous asset to your dealership. He is very friendly and goes above and beyond to make sure the customer is well taken care of. He remembered me from my last visit there just to buy a part. friendly and goes above and beyond to make sure the customer is well taken care of. He remembered me from my last visit there just to buy a part. He seems to be very knowledgable about Hyundai cars and has very positive feedback. More
My sales man scott was very knowledgeable and intelligent He answered all my questions promptly without hesitation I continuously changed my mind and he rolled with it gracefully He made my purchase ea He answered all my questions promptly without hesitation I continuously changed my mind and he rolled with it gracefully He made my purchase easy and made me feel like I made the correct decision. Scott is a stellar employee you should be proud to have him represent your company. Thank you. More
I wouldn't have even considered a Hyundai had it not been for your sales representative Joey Barone. He had an outstanding knowledge of the vehicles and was professional, courteous, and patient. Manager, B for your sales representative Joey Barone. He had an outstanding knowledge of the vehicles and was professional, courteous, and patient. Manager, Brad, was also awesome. The information and service Joey provided on the choices of vehicles, the options and warranty, along with the price point of the vehicle are what sold me. I LOVE MY CAR!! More



