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Chapman Hyundai Scottsdale

Scottsdale, AZ

4.4
1,328 Reviews

3600 N. 89th Street

Scottsdale, AZ

85251

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1,328 Reviews of Chapman Hyundai Scottsdale

May 20, 2017

Only want to help you if your purchasing a vehicle Went in to see options on a lease buyout or purchase a new vehicle, depending on payments. Wasn't happy with payments for a new vehicle so I asked to More

by Rubenv3225
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Eric Fletcher Eric Clamusa
May 25, 2017 -

Chapman Hyundai Scottsdale responded

Ruben - Thank you for bringing your concerns to our attention. Please be advised we are currently working on the best possible solution for your individual needs. We apologize it has taken some additional time, but rest assured we are working on securing the very best possible scenario for you; our customer. I have attempted to reach you by telephone but have been unsuccessful. If you would like to speak with me directly in further detail, please give me a call at 480-425-5902. I look forward to speaking with you at your earliest convenience. Jamie Palmisano, Customer Relations Director

May 20, 2017

Car buying Good experience friendly honest clean. A good follow up. Personable and thoughtful the lot was busy but we felt we were all that matters, without fee More

by pinenest
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Leidigh
May 26, 2017 -

Chapman Hyundai Scottsdale responded

pinenest - Congratulations and welcome to the Chapman family! Cheers to many years of a great business/family relationship. Jamie Palmisano, Customer Relations Director

May 19, 2017

Best car buying experience ever! Great car company and great dealership. Donald was fantastic to work with and the quickest easiest car buying experience I've ever had. The Genesis G8 More

by ejflotta
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carmine in finance, Susan Renfrow, Donald Williams
May 19, 2017 -

Chapman Hyundai Scottsdale responded

Dear ejflotta, Congratulations on your new vehicle, we know you will have many great times touring around in the awesome Genesis G80! Happy motoring, Jamie Palmisano, Customer Relations Director

May 17, 2017

Outstanding Service Lisa Baca provided excellent customer service as always. Making my appointment was effortless. She was prompt, courteous and gave me an accurate tim More

by Donna D
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lisa Baca
May 18, 2017 -

Chapman Hyundai Scottsdale responded

Dear Donna, Thank you for being a loyal Chapman customer! We appreciate your business and greatly appreciate your taking time out of your busy schedule to write a rave review for Lisa. Cheers! Jamie Palmisano, Customer Relations Director

May 17, 2017

Excellent Dealership John Leidigh is a very conscientious sales person. He seemed to go above and beyond to make my wife and I happy. This was my best experience buying a More

by richt5491
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Leidigh
May 18, 2017 -

Chapman Hyundai Scottsdale responded

Dear richt5491, Congratulations on your new vehicle! We completely agree, John is amazing and a true asset to our dealership! Thank you for taking time to write a rave review for John and the team at Chapman Scottsdale Hyundai. Best regards, Jamie Palmisano, Customer Relations Director

May 17, 2017

Ripped off at Chapman Hyundai This dealership lied about the price. We came to agreement on the price of a vehicle and I went back to sign paperwork and they changed the price More

by jmssupra25
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
May 19, 2017 -

Chapman Hyundai Scottsdale responded

jmssupra25 - Thank you for alerting us of this issue. We would like to apologize for your experience. Your feedback regarding your visit with us will be taken into deep consideration so we can identify the areas of our customer service that need improvement. We would like to assure you that we never intend to do anything to upset our customers, however, if you are willing to contact us at your convenience, we would be more than happy to further discuss the issue and move forward in a positive direction. I have attempted to reach you via telephone, and have been unsuccessful. If you are open to discussing your concerns further, please give me a call at your convenience. Best regards- Jamie Palmisano, Customer Relations Director Ph: (480) 425-5902 Email: jp@chapmanauto.com

May 16, 2017

Tucson The dealer did a great job.They found the car I wanted got it from another dealer and even offered to deliver it to my home. More

by burns.house
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jordan Stevens, Eric
May 18, 2017 -

Chapman Hyundai Scottsdale responded

Dear burns.house, Congratulations on your new vehicle! We are so pleased to have had the opportunity to take good care of your needs and help you to find the vehicle of your dreams. Happy travels, Jamie Palmisano, Customer Relations Director

May 16, 2017

New car buying experience My car was totaled and I was forced to buy a new one - a process I had always hated due to the hard sell of the dealers. Wow, what a surprise Chapman More

by Betka
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Aliakbar, Susan Renfrow
May 18, 2017 -

Chapman Hyundai Scottsdale responded

Congratulations, Betka, on your new vehicle! We are pleased you had an exceptional experience at Chapman Scottsdale Hyundai with Susan & Nick. Welcome to the Chapman family, Jamie Palmisano, Customer Relations Director

May 14, 2017

Great job The whole experience was friendly, fast and easy while making sure I got what I wanted and my wants and needs were taken care of. Steve O'Brien was gr More

by kathyschutza
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve O'Brien
May 17, 2017 -

Chapman Hyundai Scottsdale responded

Congratulations on your new vehicle! We greatly appreciate your business and your time to write a rave review for Steve & the team at Chapman Scottsdale Hyundai. Happy travels, Jamie Palmisano, Customer Relations Director

May 13, 2017

17 Elantra We normally dread going to buy a car but we were treated like old friends at Chapman. Carmen snd Susan were a pleasure to deal with. This was our best More

by skron159
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carmen Chapman, Susan Renfrow
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