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Chapman Las Vegas Dodge Chrysler Jeep Ram

Las Vegas, NV

4.6
1,194 Reviews

3470 Boulder Hwy

Las Vegas, NV

89121

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1,194 Reviews of Chapman Las Vegas Dodge Chrysler Jeep Ram

June 15, 2022

Not happy with purchase of Journey. Breaking down less than a yr no help from dealership to fix problem. More

by Mariap
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chapman Auto Marketing
Jun 22, 2022 -

Chapman Las Vegas Dodge Chrysler Jeep Ram responded

Hi Maria P, We apologize for your less than positive experience. It is always our goal to provide a great experience to all of our valued guests. We would love to earn 5 stars on your review. If you can please give me a call or email at your earliest convenience. I would love to hear from you about your experience and see if I can assist you on any questions or concerns you may have. Please give me a call at: 702-432-2056 or you can email me at: Avamims@chapmanchoice.com . I look forward to speaking with you. Best wishes, Ava Mims Customer Service Manager

June 14, 2022

The best dealer you could possibly go to. Very very fast with the paperwork no lolly gagging and no hassle very good More

by klapperick151
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darrel and Scott of the Reber , Kasandra Gotz
Jun 15, 2022 -

Chapman Las Vegas Dodge Chrysler Jeep Ram responded

Thank you for your review! We are happy to see that you had a good experience. It is always our goal to give all of our clients the best experience possible and ensure that all of your vehicle needs are met. Your Friends at Chapman Las Vegas Dodge

June 10, 2022

Worked with Frank on ordering and buying a new Chrysler Pacifica Hybrid. Overall experience was great and he was willing to answer any and all questions I had. Definitely would suggest Chapman (and Frank) More

by T Jackson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank
Jun 13, 2022 -

Chapman Las Vegas Dodge Chrysler Jeep Ram responded

T Jackson, Thank you for taking the time to provide us with a positive review of your experience. We are pleased to hear that our team made your visit pleasant and we look forward to seeing you again! Wishing you many happy and safe miles. Your Friends at Chapman Las Vegas Dodge

May 25, 2022

I took my 2012 Charger in for service. Everyone I dealt with were professional and courteous! Friendly atmosphere as well! Everything turned out great with the car! It was a nice experie More

by Desertfox129
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shane Richmeier
May 25, 2022 -

Chapman Las Vegas Dodge Chrysler Jeep Ram responded

Thank you for your review! We are happy to see that you had a good experience. It is always our goal to give all of our clients the best experience possible and ensure that all of your vehicle needs are met. Your Friends at Chapman Las Vegas Dodge

April 28, 2022

Chapman came through once again with outstanding care for me and service for my Ram 1500. Roy Roderiques was so helpful and diligent with getting me information about the needs of my truck and no pressure at More

by mmatevich
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roy Roderiques
May 03, 2022 -

Chapman Las Vegas Dodge Chrysler Jeep Ram responded

We appreciate you sharing the positive feedback on your experience. We take pride in serving our customers and hope to see you again soon! Your Friends at Chapman Las Vegas Dodge

April 19, 2022

The service department very good team they change my oil change overall they did a good job thank you More

by Difredoayala
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service department
May 03, 2022 -

Chapman Las Vegas Dodge Chrysler Jeep Ram responded

We appreciate you sharing the positive feedback on your experience. We take pride in serving our customers and hope to see you again soon! Your Friends at Chapman Las Vegas Dodge

May 03, 2022 -

Difredoayala responded

I took my Dodge Ram 1500 on Friday 4/29/22 morning for emergency they didn’t want to take the truck or even read the computer very disappointed with the service department 🤫🤢

April 06, 2022

I Made an appointment for oil change. I showed up 30 minutes early. So that 30 minutes is on me. at the 3 hour mark I was told "just another 20 minutes" I sat there 4 HOURS for an oil More

by kai.hurley
Customer Service
Recommend Dealer
No
Employees Worked With
Unknown
Apr 07, 2022 -

Chapman Las Vegas Dodge Chrysler Jeep Ram responded

Kai.Hurley our sincere apologies that you had such a poor experience. That is never our intent. I spoke with Veronica, your service advisor to try & determine where we went wrong. No question the current times for our LOF service is too long. We are in the process of adding 30 additional service bays & when they are completed (next month!) the wait time will be reduced to 45 minutes or less. Veronica recalled letting you know that while we didn't have the specific brand you'd requested we did have the synthetic & you told her to proceed. Is that different then what you recall? We appreciate hearing from you & will use your input to improve our service. Thank You, Don Hamrick, GM

May 23, 2022 -

Chapman Las Vegas Dodge Chrysler Jeep Ram responded

We would like to apologize for your less than 5-star experience. It is always our goal to provide the very best of service to all our valued customers. Veronica recalled letting you know that while we didn't have the specific brand you'd requested we did have the synthetic & you told her to proceed. Thank you for your review and please let us know if there is anything we can assist with in the future.

March 30, 2022

From the moment I walked in the door the service was unbelievable JT was above and beyond miraculous with helping me with the paperwork and getting my license plate registered. I’m very thankful! I woul More

by donnab
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JT, Chris Ivan, , Don Hamrick, Amber Clay
May 03, 2022 -

Chapman Las Vegas Dodge Chrysler Jeep Ram responded

Thank you for taking the time to provide us with a positive review of your experience. We are pleased to hear that our team made your visit pleasant and we look forward to seeing you again! Wishing you many happy and safe miles. Your Friends at Chapman Las Vegas Dodge

January 11, 2022

Roy Roderiques is my service tech and is first class. He has always been good with me> I would recommend him to anyone needing service. Thank you, Roy! Brian Givani More

by Brian Givani
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roy Roderiques
Jan 27, 2022 -

Chapman Las Vegas Dodge Chrysler Jeep Ram responded

We appreciate you sharing the positive feedback on your experience. We take pride in serving our customers and hope to see you again soon!

Jan 27, 2022 -

Brian Givani responded

Roy is first class & your lucky RO have him

December 08, 2021

Scott Reber and team are awesome , will always go to them for car or truck buying More

by Pamandskip
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Reber, Chapman Auto Marketing
Jan 27, 2022 -

Chapman Las Vegas Dodge Chrysler Jeep Ram responded

We appreciate you sharing the positive feedback on your experience. We take pride in serving our customers and hope to see you again soon!

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