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Chapman Las Vegas Dodge Chrysler Jeep Ram

Las Vegas, NV

4.7
1,189 Reviews

3470 Boulder Hwy

Las Vegas, NV

89121

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1,189 Reviews of Chapman Las Vegas Dodge Chrysler Jeep Ram

May 24, 2012

Mr. Les Richmond went above and beyond to not only Mr. Les Richmond went above and beyond to not only Find the vehicle I wanted but also went the extra mile To assist me with affordable pricing and More

by GRain
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Les Richman
May 09, 2012

You have shocked me with your horrible way of doing business. I will tell EVERYONE that I possibly come across not to do business with Chapman Auto Group. Your sales people are dishonest and I have nev More

by ecpeeps
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
TJ, Bob, Nick
May 14, 2012 -

Chapman Las Vegas Dodge Chrysler Jeep Ram responded

Thank you for your recent visit. I would like to discuss your review and your experience at our dealership in more detail. Please contact me at your earliest convenience. Thank you, Don Hamrick General Manager Las Vegas Dodge donhamrick@chapmanchoice.com 1.888.207.1749

April 02, 2012

I bought a used car and paid $3500 down payment. The check engine light came on and I told them the car is making a funny noise and it is not drivable. They said I cant do anything about it. Next day as More

by Khashia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
KAREN B, D.C., ANDRE
Apr 03, 2012 -

Chapman Las Vegas Dodge Chrysler Jeep Ram responded

Dear Khashaya, Thank you for bringing this to our attention. I apologize for any inconvenience this may have caused you and assure you this is definitely not how we do business. Our dealership is family owned and operated and we are known for the excellent customer service we deliver. I am glad to hear that Andre and Kevin met with you to discuss your refund after the engine is repaired. Here at Chapman, we consider each challenge an opportunity to improve on our customer service skills and use it as a teaching opportunity. Should you ever need any assistance in the future, please feel free to contact me directly at 702.457.1061 ext. 2457. Regards, Chris Wooldridge B.D.C. Manager Chapman Dodge Chrysler Jeep

March 06, 2012

I had searched every car lot to buy a truck. I stop at Chapmen Dodge and was WOWED! by the customer service I received. The salesman Woody Carter is awesome! Help me find the truck i wanted. He was very f More

by Lucky girl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Woody Carter
February 29, 2012

On Feb. 18, 2012 I purchased my 3rd Jeep vehicle from Chapman on Sahara Ave. in Las Vegas. I traded in my 2010 Wrangler and bought a 2012 Grand Cherokee. The price is not the issue, it's the way I was tr More

by orionstarlv
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Anthony in service and DC in sales
February 27, 2012

Use the internet department and ask for Rocco. The nicest guy you'll ever meet. I've purchased two vehicles through him and I felt I got a fair no pressure deal. each time More

by leavinlv
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rocco Acri
January 14, 2012

I can tell you overall the experience was wonderful as we had a little mis-communication at the beginning. After talking to Don and Barum they really showed me and my family that they were willing to go abov More

by rpoakley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Hamrick, Barum
November 30, 2011

My daughter and I went to this dealership to purchase her first car. My credit is not outstanding, so this place and Mr. AL GRANGER, in particular, were recommended to us. This has been a horror story since More

by teresita88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Al Granger
November 07, 2011

If it were possible to give the liars and con men at Chapman Dodge a negative one rating I would. I spent about an hour online, and on the phone getting a price from Woody - a salesman at Chapman for a More

by sbourne
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Woody
October 25, 2011

I have been going to Chapman for a few years mainly for oil changes and some mech. work. I have found the Service Dept. to do an excellent job on oil changes. My car is clean when I take it and clean whe More

by Joseph Labie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
tony flores
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