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Chapman Las Vegas Dodge Chrysler Jeep Ram
Las Vegas, NV
1,193 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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1,193 Reviews of Chapman Las Vegas Dodge Chrysler Jeep Ram
August 30, 2012
After visiting another Dodge dealer closer to home and being bitterly disappointed, my wife and I decided to give Chapman a try. We found the vehicle we were interested in online, and asked for a quote. being bitterly disappointed, my wife and I decided to give Chapman a try. We found the vehicle we were interested in online, and asked for a quote. Within the hour, Glenn called us back and we set up an appointment for the following morning. We took a test drive in that vehicle and decided to negotiate. To expedite the process, Glenn called Barum over and we presented our offer. After a quick run through of our options, we decided to make the purchase. I can tell you from past experience, Glenn, Barum, and Lisa in Finance made our experience one of the most pleasant possible. We were given all available discounts that we qualified for, and the final cost was within our budget. We drove home in our new purchase, very satisfied with the great no-pressure negotiating. I would highly recommend Chapman Dodge for a new car purchase. More
by dennyg50
Employees Worked With
Glenn York, Barum, Lisa (Finance)
August 29, 2012
Walked in with the intent to buy.. 20 grand down and nearly 3 months later the truck I purchased still sits on their lot.. I had the vehicle for 2 days in operative order and have some how racked up ove nearly 3 months later the truck I purchased still sits on their lot.. I had the vehicle for 2 days in operative order and have some how racked up over 10 grand in electrical issues.. This dealer is dishonest! During my fight with them I was given papers with someone's name and # When I made contact with this guy he says.. Oh yeah they are crazy they tried to pull one over on me.. I'm a professional mechanic I wanted to buy the truck but they refused to make needed repairs to electrical and the tires are unsafe... Long story short.. I have hired a lawyer have and will incur an enormous amount of legal fees but what's right is right and wrong is wrong and any judge will agree... My battles just begun. Sadly I love the Dodge brand so you can rest assured they have lost a loyal customer. Iam in the position to fund repairs and legal battles.. But what if they did this to a less fortunate buyer?? Beware for you have been Warned!!!! I will be quite shocked if my review is actually visible to the public... This is only one of the many steps I have begun to take on this matter.. CONSUMER BEWARE More
by Dodgefanatic
Employees Worked With
Gen mngr Don Hammerick, Finance-Jam Schofeild -Closer Bahram Y. And many others!! Y.
July 25, 2012
I will never buy a car from Chapman Dodge again! The vehicle wasn't pre-certified like we were told....so we had to bring the car back . We were promised two keys and now we have to pay for the second o vehicle wasn't pre-certified like we were told....so we had to bring the car back . We were promised two keys and now we have to pay for the second one. It is now our fourth trip to the dealership because the salesman kept our plates and now we have to go to DMV to prove we traded in our other car! Bill Palmer is a liar! Bad business practice! Believe me, I am telling everyone I know NOT to buy a car here ! Wait, it just got better...the service center just told is that the key BILL PALMER gave us wasn't good!! Wasted another 2 hours @ Dodge! UNBELIEVABLE! More
by brenjkelly
Employees Worked With
Bill Palmer
July 23, 2012
On 7/4/12 we went to Chapman Dodge on Sahara. After being allowed to drive my new car off the lot, 17 days later I kept getting calls "your financed"/"your not financed". We were promised $2,000 cash b being allowed to drive my new car off the lot, 17 days later I kept getting calls "your financed"/"your not financed". We were promised $2,000 cash back on the trade in and we could never get an answer just the run-around. Being new to NV and previous good experiences at the Dodge dealership out of state I never expected the BS that Chapman Dodge gave us. The left hand doesn't know what the right hand is doing. I called to tell the dealership I was returning the new car and to have my truck ready to pick up, we waited 3 hours before anyone acknowledged us. Another salesman approached us and noticed we had been waiting. He was our only good experience at the dealership. He took us to get our truck a few blocks away. I will NEVER go back to Chapman Dosge and don't recommend them to anyone. They lie to you, beat around the bush, lead you in, only to string you along. Customers should never be allowed to drive a new car off the lot if financing has not been approved. Worst experience I have ever had and not a favorable new experience to moving to Vegas. Stay away from these people!! More
by Nhunak
Employees Worked With
Bob Brown & Bill Palmer
May 24, 2012
Mr. Les Richmond went above and beyond to not only Mr. Les Richmond went above and beyond to not only Find the vehicle I wanted but also went the extra mile To assist me with affordable pricing and Mr. Les Richmond went above and beyond to not only Find the vehicle I wanted but also went the extra mile To assist me with affordable pricing and straight honest answers. In this economy if you plan to make a major purchase You want to feel like your a face not just a dollar sign to be Soaked dry. I would go back again. Thank you Chapman Jeep And Les Richmond. More
by GRain
Employees Worked With
Les Richman
May 09, 2012
You have shocked me with your horrible way of doing business. I will tell EVERYONE that I possibly come across not to do business with Chapman Auto Group. Your sales people are dishonest and I have nev business. I will tell EVERYONE that I possibly come across not to do business with Chapman Auto Group. Your sales people are dishonest and I have never been treated in this fashion. Must be a Chapman thing because on the East Coast they have respect for the customer that you so completely lack! I am so completely and utterly upset at the way you handled our whole sales experience. I just can not fathom the idea that you think you can treat hard working people like crap. Unbelievable! I hope I change some minds out there of people looking for dealerships. There must be some decent auto dealers here somewhere. More
by ecpeeps
Employees Worked With
TJ, Bob, Nick
April 02, 2012
I bought a used car and paid $3500 down payment. The check engine light came on and I told them the car is making a funny noise and it is not drivable. They said I cant do anything about it. Next day as check engine light came on and I told them the car is making a funny noise and it is not drivable. They said I cant do anything about it. Next day as I was driving the engine blew up and I lost all control of the car **25 days into my purchase** They are refusing to fix or refund me. I am forced to take them to small claims. as for customer service, forget it. try getting used to voicemails. THIEFS. *D.C. *KAREN B. *ANDRE DO NOT DEAL WITH THESE PEOPLE! More
by Khashia
Employees Worked With
KAREN B, D.C., ANDRE
March 06, 2012
I had searched every car lot to buy a truck. I stop at Chapmen Dodge and was WOWED! by the customer service I received. The salesman Woody Carter is awesome! Help me find the truck i wanted. He was very f Chapmen Dodge and was WOWED! by the customer service I received. The salesman Woody Carter is awesome! Help me find the truck i wanted. He was very friendly and knew his product of work. He help me stay within my budget and was on top of everything including the insurance for the truck. I was very satisfied and very excited about my new truck. and i would refer my friends and family to you anyday. Chapmen Dodge has a great salesman on their team. Thank you! Woody Carter More
by Lucky girl
Employees Worked With
Woody Carter
February 29, 2012
On Feb. 18, 2012 I purchased my 3rd Jeep vehicle from Chapman on Sahara Ave. in Las Vegas. I traded in my 2010 Wrangler and bought a 2012 Grand Cherokee. The price is not the issue, it's the way I was tr Chapman on Sahara Ave. in Las Vegas. I traded in my 2010 Wrangler and bought a 2012 Grand Cherokee. The price is not the issue, it's the way I was treated afterwards. This posting is on 02/28/2012 and they still have not paid off my trade.The excuse I got for not paying off the trade is "it takes time," well you know what when you wanted $6000 down, I didn't say "well that takes time." When I purchased the 2010 Wrangler they paid off my trade within a week. But this was at the Chapman in Henderson. I brought my grand cherokee in 2 days after I bought it because the CD player does not work. Anthony the service person looked at the radio and said it would take a couple of days to get a new one. As I was driving home he called and said he forgot to get the numbers off of the satellite part of the radio. So I took it back down there 2 days later. I still do not have a radio that works correctly. If I would have known that clowns were selling cars that day at Chapman, I would have gone to Toyota or Nissan for a larger SUV. I like the grand cherokee, but I can honestly say it will be the last Chrysler branded vehicle I buy. More
by orionstarlv
Employees Worked With
Anthony in service and DC in sales
February 27, 2012
Use the internet department and ask for Rocco. The nicest guy you'll ever meet. I've purchased two vehicles through him and I felt I got a fair no pressure deal. each time nicest guy you'll ever meet. I've purchased two vehicles through him and I felt I got a fair no pressure deal. each time More
by leavinlv
Employees Worked With
Rocco Acri
