Chapman Mazda

Awesome! It was a great experience! I would definitely recommend bill lohmeyer to everyone. Excellent costumer service. Treated my dad and I very well. Never m It was a great experience! I would definitely recommend bill lohmeyer to everyone. Excellent costumer service. Treated my dad and I very well. Never met someone so caring to their costumers!! 10/10 ! More

Easy, polite, just what I needed I had a very helpful, polite, down to earth salesman help me. Tyrone was determined to help me get a great deal on a reliable car, since I live in Tex I had a very helpful, polite, down to earth salesman help me. Tyrone was determined to help me get a great deal on a reliable car, since I live in Texas and my family lives here I drive back and forth to visit a lot. He really cared and helped without at all being that grotesque salesman who pushes everything. I truly appreciated his help and honesty, I’ll definitely be sending people his way. When dealing with the financial part, the gentleman who helped was also extremely though and kind. All in all I had a very pleasant time car buy at this dealership. More

Bill at Chapman Mazda cares about his customers Bill is a fantastic salesman who wishes for his customers to be happy and satisfied. He made sure I was treated fairly and worked with my tight limita Bill is a fantastic salesman who wishes for his customers to be happy and satisfied. He made sure I was treated fairly and worked with my tight limitations to buying a car. Thank you! More

Outstanding, Professional, Friendly Service This was my first pruchase from Chapman Mazda but it won't be my last. I walked out of 2 other dealerships and I was ready to give up before I receive This was my first pruchase from Chapman Mazda but it won't be my last. I walked out of 2 other dealerships and I was ready to give up before I received a call from Michael Knox at Chapman. I could tell just by the way he spoke to me over the phone that my buying experience was going to be honest and professional. The process was straight forward, friendly and actually fun. I will be going back to Michael for my next car purchase, I can't say enough good things about Michael and Chapman Mazda! More

Great Experience This is my 3rd Mazda I have purchased from Chapman Mazda and each time it's been a great experience. They do go above and beyond in their services. Ty This is my 3rd Mazda I have purchased from Chapman Mazda and each time it's been a great experience. They do go above and beyond in their services. Tyrone was great during my time there. He worked hard to get my deal through and he was very professional. I am very pleased with everything. Thank you Tyrone More

Signed me up for 2 leases and won't call me back I had a relatively straightforward, easy time when I signed my lease for a new Mazda several months ago and have no complaints about that experience. I had a relatively straightforward, easy time when I signed my lease for a new Mazda several months ago and have no complaints about that experience. 6 months after getting the new car, I received a letter in the mail summarizing that I was several months behind on paying the lease, had accrued multiple late fees, and had been reported to a credit agency. As I had bank statements showing that I had paid my lease dutifully, I followed up the account and found that I had been signed up for 2 leases and the second one had never been reported to me. When I called the dealership, I was referred to the finance manager for their location, who cut me off while I was explaining the situation, and outright told me “that was impossible”. I was told that there was no way they could make that mistake, I should talk to Chase (who does their financing), that he’d look into it and call me back, and then hung up on me. I called Chase, and after 2 hours and 5 different people, I managed to arrive on someone who was able to cancel out the account and refund the late fees (6 weeks later I’m still trying to get the credit rating issue completely fixed). This gentleman at Chase told me that when the dealership sent in my lease, they must’ve accidentally sent in two different sets of paperwork as if I was buying two separate cars. After no one had called me back from the Chapman dealership 2 weeks later, I called and asked to speak to the manager. I was told my issue wasn’t appropriate for the dealership manager and I was once again directed to a finance guy. This time it was a different individual from the first call. He was less rude, but once again told me there was no way they could have signed me up for 2 leases. He told me he would investigate and get back to me. I specifically asked him to write down my cell phone number as the last finance manager had never called me back. It has now been 4 weeks since this call and I have not heard from the dealership. At worst, someone at the dealership signed me up for 2 leases purposely to increase their sales numbers. At best, someone in the dealership to Chase circuit made an honest mistake, but afterwards the dealership has been downright rude, offered absolutely ZERO apology whatsoever, and in no way helped me figure out how to remedy the situation. I understand that people make mistakes and I hope that’s all this was, but it’s a mistake that has set me back and caused me considerable difficulty. The way Chapman Mazda has dealt with the mistake, completely ignored me, and in no way offered to help me figure out how to fix the issue is the worst customer service experience I’ve ever had. More

Best salesperson! Tyrone was my salesman. He was extremely easy to deal with when I purchased my Mazda 9 recently. He was professional, honest, respectful, and knew Tyrone was my salesman. He was extremely easy to deal with when I purchased my Mazda 9 recently. He was professional, honest, respectful, and knew his product well. More

Transparent, patient, no-pressure I just got home in my brand new Mazda 6 (after first showing it off to some friends, of course). I shopped around at multiple dealerships before maki I just got home in my brand new Mazda 6 (after first showing it off to some friends, of course). I shopped around at multiple dealerships before making my way to Chapman. It's hard to make me happy, but they managed. Look for Bill Lohmeyer. He was transparent, patient, and worked his butt off to get the deal I wanted. Can't recommend him enough. If you want to be pampered and taken advantage of, go somewhere else. If you want a deal, shop here. More

Great help Tyrone was great and honest the whole transactions. Jeff will always have a smile and jp in finances will make you feel like family. Thank you Tyrone was great and honest the whole transactions. Jeff will always have a smile and jp in finances will make you feel like family. Thank you More

Great car purchase experience I was very pleased with the process in purchasing a Mazda 6 at Chapman Mazda. Bill Lohmeyer did a great job in ensuring that our needs were met as we I was very pleased with the process in purchasing a Mazda 6 at Chapman Mazda. Bill Lohmeyer did a great job in ensuring that our needs were met as well as the dealership's needs. It was much appreciated. I would definitely recommend Chapman Mazda and Bill Lohmeyer. More