Chapman Mazda

Knowing that this dealers regular oilchange price is lower than main lubefranchise like jiffy and the like, itried them out several months ago, twice. They didnt try and upsell anything by being dramati lower than main lubefranchise like jiffy and the like, itried them out several months ago, twice. They didnt try and upsell anything by being dramatic. Because of that, i Took my 2010 Mazda 5 in for service @ 60k miles. Staff was as friendly and professional as usual. A lot of things had tobe done to my car (brakes, plugs, tranny and cooling service, suspension) that was coming from the cold (PA), so I ended up with a pretty hefty quote, over $1300. Crew totally worked with us with differing anything that could be done later safely, and provided great coupons. In the end, they went as far as taking a suspension claim under warranty, in spite of the car being out of it by about 5k miles! Our final bill came in over 500 bucks under initial bill. Josh walked me through everything thathadbeen done upon pick up. Then, About to pay, I'm asking the cashier to add the large cold monster energy drink I just picked up in the waiting area and it was free! Great job guys! I'll be back! More

While spending hours apon hours searching for the right car Chapman Mazda hit it right on the mark. A beautiful 08 Red Speed3 . With in calling the dealership Jordan answered and give me all the answers ab car Chapman Mazda hit it right on the mark. A beautiful 08 Red Speed3 . With in calling the dealership Jordan answered and give me all the answers about the car I was looking for with out being the typical salesman and useing the excuse " just come in and see it" . I agreeded to come see the car. As arriving at the dealership Jordan had the car front and center with everything show ready. Jordan And Mike T. were very laid back and didn't push us into anything. JP did everything in his power to help me get approved for the car of my dreams. Everyone at the dealership is very friendly and they make sure customers are completely happy on their purchases. I did hit a rough patch due to a lousey detail and no gas in my new car but Gary was very understanding and make sure it was done right and that I was satisfied before leaving a second time. Chapman strives for best in customer service and that's what you will get there. Ask for Jordan he's hassle free and very understanding. More

Joshua has always provided an excellent service everytime. He explains all services to be done in a very detailed manner and the job was done on time and most of all he sees to it that I get the d everytime. He explains all services to be done in a very detailed manner and the job was done on time and most of all he sees to it that I get the discounts I mentioned at the beginning. Thank you for maintaining my car and more to you. More

Every time I go to your dealership everyone is very courteous and kind. I would recommend your dealship to my friends. I usually wait for my car and its done in a timely matter. courteous and kind. I would recommend your dealship to my friends. I usually wait for my car and its done in a timely matter. More

I arrived at Chapman a bit wary of the upcoming car purchasing experience. However, my skepticism and worry were almost immediately cleared by the friendly but very real Roxanne. She was helpful in bo purchasing experience. However, my skepticism and worry were almost immediately cleared by the friendly but very real Roxanne. She was helpful in both selection and financing options, and I left with exactly what I wanted. I will definitely recommend Chapman to coworkers and friends. Thank you! More

Everyone was great! I also loved the fact that I was lend a loaner car while my car was being worked on! And that my car was wash & cleaned! :) I have used other Mazda dealership & those services were not pr a loaner car while my car was being worked on! And that my car was wash & cleaned! :) I have used other Mazda dealership & those services were not provide! Thanks again for great service! I will use you all again for future services!! More

I had a routine oil change with a tire rotation. I was able to call and get the time slot that I needed as well. My service guy came in and informed me that they had found a nail in my tire and was fixin able to call and get the time slot that I needed as well. My service guy came in and informed me that they had found a nail in my tire and was fixing it (for free). Free is something that most people don't ever think they could get from a dealership! I have told several co-workers and one is looking into purchasing a Mazda from the dealership now. More