Chapman Mazda
Phoenix, AZ
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596 Reviews of Chapman Mazda
I attempted to start my Tribute to go to work the other morning only to find that the battery was dead. I called Chapman Mazda to inquiry about any roadside service (I wasn't sure if I had any). It turns morning only to find that the battery was dead. I called Chapman Mazda to inquiry about any roadside service (I wasn't sure if I had any). It turns out I didn't have roadside service, but the serviceman offered sending their courtesy van to come and jump my vehicle. About 15 minutes later the courtesy van was at my door. He jumped my Tribute, which then allowed me to drive to the dealership to get the battery replaced. I was only about one hour late to work. This is why I buy vehicles from this dealership. They are extremely helpful and always go the extra mile for me. I will continue to service my vehicle at Chapman, but also will buy my next car from them. I feel like I have a partnership with them in regards to my Tribute. Also, love my Tribute. I hope I don't have to buy a new car any time soon, but when I do, it will be from Chapman. More
After searching a few other car dealers, and getting a cold shoulder, I am glad I took the long drive to Chapman Mazda. Every part of my experience was pleasant even though my credit was less then stella cold shoulder, I am glad I took the long drive to Chapman Mazda. Every part of my experience was pleasant even though my credit was less then stellar. My emails back and forth with Jim were honest and straight forward. He was very pleasant when I arrived at the dealership. Roxann was great, and showed us the car and took us for a test drive. Barbara worked a miracle with my financing. I couldnt be happier right now. I would recommend these guys in a second! Thanks Chapman Mazda! More
Very friendly service and also understanding my finance constraints. There sales person and also sales manager worked through the whole process of sales and finance and were very open about all the options constraints. There sales person and also sales manager worked through the whole process of sales and finance and were very open about all the options i had. I will recommend Chapman Mazda to anyone looking for new car... :) More
We were all over the place for two days looking for the perfect vehicle within our price range. Chapman Mazda was the first dealership that we felt really wanted our business and was willing to work on ou perfect vehicle within our price range. Chapman Mazda was the first dealership that we felt really wanted our business and was willing to work on our challange. When we first got there every sales associate was busy but Dan who works in Auto Direct put his work on hold and went with us on a test drive. Completely above and beyond his duty's! When we found the vehicle we wanted Patrick did everything he could and got us into the vehicle that I was looking for. I love my car and I loved the experience we had with everyone at Chapman Mazda. I have been recommending them to everyone I know that if they are looking for a great buying experience start with Chapman. They probably won't have to look any farther! More
I looked far and wide for a great deal on a Mazda. I started my search on the internet and had online conversations with many local dalers. I went to Berge and Cardinaleway Mazda as they were the closes started my search on the internet and had online conversations with many local dalers. I went to Berge and Cardinaleway Mazda as they were the closest to my home just to find that the online price I was quoted increased by almost $1200 once they started adding stuff to the price. I got disgusted so I decided to make the drive and visit Chapman Mazda. I MA SO GLAD I DID! Although they also added some items to the price, they were items that were visible on the car and actually have value. My salesman Jake Faigle was honest, fair and really took the time to understand my needs. They gave me options I hadn't even considered. I ended up getting a better deal than I expected and wasn't pushed at all. Kudos to the Chapman staff..................Keep doing what your doing! WE LOVED IT! More
No one knows his product better, great experience! We shopped several other dealerships and didn't feel like they wanted what was best for us. It seemed like all they wanted was our money but when we go shopped several other dealerships and didn't feel like they wanted what was best for us. It seemed like all they wanted was our money but when we got to Chapman Mazda, we met Justin and he never asked us for anything other than what product would suit our needs best. Then we made a great deal, we are very happy! More