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Chapman's Chrysler Jeep Dodge RAM
Horsham, PA
35 Reviews
We Are a Car Dealer That is Committed to Its Customers At Chapman Dodge Chrysler Jeep Ram, located at 1100 Easton Road in Horsham, PA, we are dedicated to providing everyone who walks through our doors with the best customer service they have ever received in a dealership. We are part of the Chapman Auto Stores, an award-winning auto group that has served customers in this area for over 50 years. In that time, we have established ourselves to be the top volume dealer in the PA market and region. We’ve done this by taking care of the people who come to us for their auto sales, service, and parts needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 35 reviews
Verified Customer
September 06, 2026
Needed recall work done, was easy to set up appointment. Was able to get my vehicle in within a couple days of my call. Service department kept me up todate on status of the work as well as a a once over Was able to get my vehicle in within a couple days of my call. Service department kept me up todate on status of the work as well as a a once over to make sure vehicle was safe at no charge. More
by getzsmart
Employees Worked With
Dennis Witkowski
September 05, 2026
Service is great. They always take care of things quickly even with last minute issues. I like the videos they send of the vehicle explaining the service that's needed They always take care of things quickly even with last minute issues. I like the videos they send of the vehicle explaining the service that's needed. Pricing is a little higher than it used to be but it is worth it for the great service. More
by suebdonovan
Employees Worked With
James
September 02, 2026
Always a pleasure to work with Larissa and the service dept. They keep you informed and do what they say they are going to do. Larissa even has my truck cleaned for me! dept. They keep you informed and do what they say they are going to do. Larissa even has my truck cleaned for me! More
by cfsthe3rd
Employees Worked With
Larisa
September 02, 2026
absolutely terrible! worst experience i ever had, truck had a huge scratch that was not there when i first looked at the truck and no one there wants to be responsible or worst experience i ever had, truck had a huge scratch that was not there when i first looked at the truck and no one there wants to be responsible or even return messages. Also was told they would email all my paperwork and a week later I still have not received it. Take the $40 plus grand and run. That's exactly what they did. More
by danielgulick
Employees Worked With
dick
August 28, 2026
Absolutely terrible service, definitely lost my business for good after this visit. Was charged over $200 to not fix my truck! Tried to see if the person Denis that I was working with in service could work for good after this visit. Was charged over $200 to not fix my truck! Tried to see if the person Denis that I was working with in service could work with me and maybe knock some off since nothing was fixed, and he answered quickly with a no. More
by Marc Munn
Employees Worked With
Denis
August 28, 2026
Mike, Larisa and the whole crew at Chapman are the best. From regular maintenance to the most complicated issues, they always are transparent with you and helping every way possible. From regular maintenance to the most complicated issues, they always are transparent with you and helping every way possible. More
by jsmyrljr
Employees Worked With
Larisa
August 20, 2026
Friendly atmosphere. Explained everything in great detail and kept me up-to-date with the progress on my car. I was happy that I went to take care of my recall on my car. Explained everything in great detail and kept me up-to-date with the progress on my car. I was happy that I went to take care of my recall on my car. More
by ajsdiva71
Employees Worked With
James Schernecke
