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Chapman's Chrysler Jeep Dodge RAM

Horsham, PA

Overview
Reviews
Vehicles
4.7
21 Reviews
We Are a Car Dealer That is Committed to Its Customers At Chapman Dodge Chrysler Jeep Ram, located at 1100 Easton Road in Horsham, PA, we are dedicated to providing everyone who walks through our doors with the best customer service they have ever received in a dealership. We are part of the Chapman Auto Stores, an award-winning auto group that has served customers in this area for over 50 years. In that time, we have established ourselves to be the top volume dealer in the PA market and region. We’ve done this by taking care of the people who come to us for their auto sales, service, and parts needs.
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1100 Easton Road

Horsham, PA

19044

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Showing 21 reviews

July 31, 2026

Dorian made our two vehicle purchases quick and simple, all while providing excellent service with a friendly smile. More

by police0
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Dorian Jurczak
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Jul 31, 2026 -

Chapman's Chrysler Jeep Dodge RAM responded

We appreciate you letting us know how our team made your two vehicle purchases quick and straightforward while delivering friendly service. We’re delighted your new Dodge 3/4 Ton met your expectations. Enjoy the ride and safe travels ahead!

July 31, 2026

Dennis, Larisa and Mike the service manager at the Ford service department are fantastic and in my opinion are second to none when it comes to customer service. We could take our Ford’s anywhere for servi More

by G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Witkowski, Larisa Cusato and Mike Minniti
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Jul 31, 2026 -

Chapman's Chrysler Jeep Dodge RAM responded

Thrilled to hear our Ford service team provided outstanding support for your Expedition Max. Your continued trust means a lot to us, and we look forward to your next visit.

July 29, 2026

Larisa is the absolute best. Always keeps me informed about my service or repair visits. Always upbeat and positive. More

by cfsthe3rd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larisa
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Jul 30, 2026 -

Chapman's Chrysler Jeep Dodge RAM responded

We appreciate your feedback on our service team’s positive attitude and clear updates during your Ford F-150 visits. Thank you for the five-star review, and we look forward to serving you again.

July 29, 2026

Used sales manager is unprofessional. Salesman I dealt with was also little to no help. He honestly did nothing. If it weren’t for the managers counterpart I would give this dealership 0 More

by gadamson09
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Ben Haurin
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Aug 02, 2026 -

Chapman's Chrysler Jeep Dodge RAM responded

We're sorry to hear that your experience didn't meet the high standards that guests have come to expect from our dealership. If it's possible to discuss this matter in more detail, please feel free to contact us directly. We'd love to get to the bottom of this and turn things around for you.

July 28, 2026

They were great. They did the work requested. They finished it on time. They were professional. More

by takackm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Assistant service manager. Service tech.
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Jul 28, 2026 -

Chapman's Chrysler Jeep Dodge RAM responded

It’s fantastic to hear the work you requested was done on time and professionally on your Ford Edge. Thanks for trusting us with your service. Let us know if there’s anything else you need.

July 21, 2026

We knew this was going to be an expensive service appointment, but I felt like James did great job of explaining why each service was needed and helping us keep costs low by finding us deals and reba More

by mccurdye206
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
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Jul 21, 2026 -

Chapman's Chrysler Jeep Dodge RAM responded

It’s wonderful to hear our team explained each service and helped secure rebates to manage costs. We appreciate the opportunity to service your Ford Explorer and look forward to assisting you again.

July 21, 2026

I accidently came in a week prior to my appointment. I thought my appointment was on Sat July 18 but it was actually for the 25th. They were able to fit me in which was great! I love the videos they s More

by laurie.sulflow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis W
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Jul 21, 2026 -

Chapman's Chrysler Jeep Dodge RAM responded

We appreciate you bringing your Ford Edge in early and letting us fit you in. We’re glad the inspection videos are helpful and apologize for any confusion about the lug nuts and tire rotation notes. Please reach out to our service team for clarification on the inspection details and to learn more about earning reward points.

July 21, 2026

Took the time to fix everything and it was all covered under warranty! Hooray for Larisa. More

by roofking11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larisa
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Jul 21, 2026 -

Chapman's Chrysler Jeep Dodge RAM responded

It’s great to hear the service team took the time to address every issue on your Ford F-150 and that the warranty covered all repairs. Thanks for letting us know about your positive experience.

July 20, 2026

I had an awesome experience I walked in the door with my friend and John Shipley came up to me and greeted me and asked me how he could help me and I explained to him and he was very thorough kind and made More

by jenniferlachman66
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
John Shipley
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Jul 20, 2026 -

Chapman's Chrysler Jeep Dodge RAM responded

We appreciate your feedback on our team’s welcoming approach during your visit. It’s great to know you felt at ease and not pressured while finding your used Chevrolet Equinox. We look forward to helping you again in the future.

July 17, 2026

Absolutely The Worst Buying Experience I Have Ever Had At Any Dealership . STAY AWAY FOM THEM!!! More

by precisionad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Deandrea
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Jul 22, 2026 -

Chapman's Chrysler Jeep Dodge RAM responded

We're sorry that you didn't have a completely satisfying visit. We'd love the opportunity to address any issues with you and our team here. If you don't mind, please reach out to us; we would love to address your concerns. Thank you for your time, and hopefully, we can get to the bottom of this.

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