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Chapman's Chrysler Jeep Dodge RAM

Horsham, PA

Overview
Reviews
Vehicles
4.9
9 Reviews
We Are a Car Dealer That is Committed to Its Customers At Chapman Dodge Chrysler Jeep Ram, located at 1100 Easton Road in Horsham, PA, we are dedicated to providing everyone who walks through our doors with the best customer service they have ever received in a dealership. We are part of the Chapman Auto Stores, an award-winning auto group that has served customers in this area for over 50 years. In that time, we have established ourselves to be the top volume dealer in the PA market and region. We’ve done this by taking care of the people who come to us for their auto sales, service, and parts needs.
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1100 Easton Road

Horsham, PA

19044

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Showing 9 reviews

June 28, 2026

The concierge pickup is great and our service manager is polite and experienced. Makes having our F-150 service fast and easy. More

by cmewin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larisa Cusato
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Jun 28, 2026 -

Chapman's Chrysler Jeep Dodge RAM responded

It’s great to hear our concierge pickup and your courteous, skilled service manager made your F-150 service fast and seamless. Thank you for sharing your feedback, and we look forward to assisting you again.

June 26, 2026

Larissa is very courtious, and helpful. She keeps you updated throughout the "repair" process. The video the technitian takes with walking around your vehicle and explaining what they found More

by eric.haug1971
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larissa
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Jun 26, 2026 -

Chapman's Chrysler Jeep Dodge RAM responded

We appreciate your feedback on the repair process for your Ford Bronco. It’s great to hear that our updates and walkaround videos offered clear explanations. Let us know if there’s anything else we can assist you with.

June 17, 2026

Larissa was great and very professional. I’m dissatisfied with the ruling on my Bronco. It’s a 2023 that I purchased with cash. I mention the steering issues with the Bronco for over a year. More

by Rock Hall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larissa
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Jun 17, 2026 -

Chapman's Chrysler Jeep Dodge RAM responded

We are very happy to hear Larissa provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

June 13, 2026

They were able to squeeze my car in for an inspection when I thought I had made an appointment but it didn’t go through More

by armymom4id
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
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Jun 14, 2026 -

Chapman's Chrysler Jeep Dodge RAM responded

We’re glad we could accommodate your Ford Explorer inspection on short notice after the scheduling mix up. Thank you for the five star rating and for letting us help. Please reach out if you need further assistance.

June 13, 2026

Very good service dept at was check out and everything was good thy gave me back the car on time More

by easypass434
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The female employee in the service dept
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Jun 13, 2026 -

Chapman's Chrysler Jeep Dodge RAM responded

We appreciate your feedback on our service department. It’s great to know we returned your Ford F-150 on time and met your expectations. We look forward to helping you again on your next visit.

June 10, 2026

My service tech Larissa very courteous and prompt to respond to my concerns on my truck More

by EL098
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larissa
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Jun 10, 2026 -

Chapman's Chrysler Jeep Dodge RAM responded

Thank you for the five-star review. We’re pleased our service team addressed your Ford F-150 concerns courteously and promptly. We appreciate the opportunity to assist you.

June 10, 2026

Very attentive, and the wait time was not long at all. The Lady at the service desk was very helpful. More

by suezyque3
Recommend Dealer
Yes
Employees Worked With
I dont remember, the man at the first Service desk and the Lady behind him
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Jun 11, 2026 -

Chapman's Chrysler Jeep Dodge RAM responded

It's great to hear that we were able to help you. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Chapman's Chrysler Jeep Dodge RAM!

Jun 11, 2026 -

Chapman's Chrysler Jeep Dodge RAM responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

June 10, 2026

I do enjoy taking my vehicle in for service here. Always enjoy working with Mike Kilgus and Jim Schernecke the best. I love the updated video updates from the mechanic that is a great touch. They get More

by charles.1.jones
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Schernecke and Mike Kilgus
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Jun 10, 2026 -

Chapman's Chrysler Jeep Dodge RAM responded

Thank you for trusting our service team with your Ford Escape and for sharing your positive experience. We’re glad the video updates added value and that we could get you in and out efficiently. We look forward to helping you again soon.

June 10, 2026

they took care of all my issues were quick about it very helpful and made it easy More

by liza4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
don't know her name
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Jun 10, 2026 -

Chapman's Chrysler Jeep Dodge RAM responded

Thank you for sharing your experience with our service team. We’re glad we addressed your Ford Bronco Sport issues promptly and made the process easy. Your five-star rating means a lot, and we look forward to assisting you again.