I am extremely pleased with the service department at Charles Auto Family.
Steve the Service manager, does an excellent job at making sure that My Ford F150, Yes I said Ford, is treated professionally.
It is an Eco - Boost, which has a tricky set-up for Oil changes, and he makes sure that the tech follows all of my instructions.
The same is true for the recent Goodyear Wrangler tire purchase and installation.
Again careful attention was payed to my chrome rims making sure that they were kept in Mint condition !
Also By using our GM card I was able to realize a substantial savings. What a Double bonus, Great service and Great savings. Can this Be Real ………… You Bet !!!!
It is hard to find an organization who will listen to you , respect your vehicle, and Honor your requests. Most others will just Blow you off.....not here at Charles.
Connie also does an awesome job in service, as well as Kris in parts.
Thanks to Steve and his staff for treating my 2012 Silverado 2500 HD and my 2013 F150 XLT with pride and great care the way I expect them to be taken care of.
I appreciate the work that was well done, and commend Bruce for operating a quality dealership, and look forward to a long healthy relationship into the future.