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Charles Gabus Ford - Service Center

Des Moines, IA

4.7
116 Reviews

116 Reviews of Charles Gabus Ford - Service Center

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May 27, 2025

Customer for life! Great service! Always available to answer my questions. They have the mindset that the customer is #1 More

by Remlaplabs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah Wolter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Dabney
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2025

Takes 5 days to get into service for an issue. My check engine light came on and I had to wait five days to get it in. More

by Betsy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Hays
3.0
This rating includes all reviews, with more weight given to recent reviews.
March 11, 2025

Very informative. .good explanation of all aspects of the service that was conducted...very courteous More

by Daveshetterly5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Delmege
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 06, 2025

Awesome service and great customer service. The shuttle driver was very helpful and polite, definitely will use again More

by Steve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Delmege
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2025 -

Charles Gabus Ford responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

February 20, 2025

I was very pleased on how you got everything done as soon as possible thank you More

by moore4u_33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Delmege
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2025 -

Charles Gabus Ford responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

January 28, 2025

We had to have our car towed in with an unexpected problem. Repairs were done quickly, service staff quite pleasant More

by ewbusymom1
Recommend Dealer
Yes
Employees Worked With
David Geyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2025 -

Charles Gabus Ford responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

December 27, 2024

I was pleased with the service. If everyone was prompt. They kept me informed of all decisions. I will come back. More

by iowamahoneymd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Delmege
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2025 -

Charles Gabus Ford responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

December 08, 2024

Large and very comfortable lounge for customers. Friendly staff and courteous. I had an oil change. And will bring my SUV back for any service I need done. More

by ALI R
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Delmege
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 05, 2024

We came without appointment concerning an issue with our battery in the F150. They handled it quickly and satisfactorily. More

by jack.vanlaar23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Delmege
4.0
This rating includes all reviews, with more weight given to recent reviews.
November 28, 2024

Service rep is always very courteous, schedules repairs in a timely manner and informs me of process and options for repairs. More

by mike.rcsinc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben
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