Charles Gabus Ford - Service Center

Three bids on tires for my 2019 Ford Escape. Gabus Ford actually low bid disproving belief dealerships are more expensive. Quality quiet Uniroyal tires. Prompt courteous service. Couldn’t be Gabus Ford actually low bid disproving belief dealerships are more expensive. Quality quiet Uniroyal tires. Prompt courteous service. Couldn’t be more pleased. More

Charles Gabus has always done a complete and satisfying job on my vehicle when servicing. job on my vehicle when servicing. More

I continue to have very satisfying experience with Gabus service on both of my vehicles. They are thorough and informative when my vehicles are there. I am confident that vehicles will receive very good c service on both of my vehicles. They are thorough and informative when my vehicles are there. I am confident that vehicles will receive very good care! More

I had a headlight out and drove in without an appointment. They got me right in and replaced the bulb. Excellent service appointment. They got me right in and replaced the bulb. Excellent service More

We have purchased 5 new cars from Gabus Ford. Very pleased with dealership. We have our cars serviced at the dealership. pleased with dealership. We have our cars serviced at the dealership. More

The customer service was terrible. No one was friendly acted like I was bothering them when I showed up for my scheduled appointment- which they kept sending me texts all the time since scheduling up to 3 acted like I was bothering them when I showed up for my scheduled appointment- which they kept sending me texts all the time since scheduling up to 30 minutes before appointment time. The car took 1 hour 45 minutes to change oil and rotate tires. I walked through the showroom to kill time and went out to look at vehicles - tho I know there aren’t many but I didn’t have one person acknowledge me the entire time I was looking. This dealership doesn’t act like they want my business anymore. I purchased the vehicle from them but I may not return I was not thanked by anyone through out the entire appointment Even the cashier was less than interested in my business. Guess all customer service has gone out the window and no one really cares anymore. It’s too bad. More

Only dealership I trust to have my car(s) worked on. Never have to worry about being up-saled into things I don’t need. Always a pleasure to work w/ Michelle Hays & Robert Kritenbrink and I go in knowin Never have to worry about being up-saled into things I don’t need. Always a pleasure to work w/ Michelle Hays & Robert Kritenbrink and I go in knowing that they’ll take care of me however they can. More

My initial call for “Premium Care Maintenance” scheduled every 7500 miles, was less than satisfactory. After showing up in person early for my appointment with the “official” document, they agreed to comple every 7500 miles, was less than satisfactory. After showing up in person early for my appointment with the “official” document, they agreed to complete 50% of the items listed. But the service reps were polite and helpful, although I felt that if I did not ask the specific question, I would not receive answere More