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Charles Maund Volkswagen

Austin, TX

4.8
287 Reviews
At Charles Maund Volkswagen, we're proud to serve all of our customers. Please don't hesitate to contact us with any questions that you have! Our no-hassle, no-pressure sales staff makes it easy and fun for any Volkswagen fan to buy a new VW or used vehicle. Visit us to experience the difference our dealership brings in the whole process of buying a car.
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6900 Burnet Rd

Austin, TX

78757

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Showing 287 reviews

August 12, 2022

Ryan is a great guy to work with and he helped a lot in the ID4 buying process. He kept me updated in every step of the process. More

by kdhulip
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Wong
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 05, 2022

My VW Passat broke down 3. 5 hours from home and I had it towed to Maund VW. Jason was my service advisor. He was very helpful and informative. I was worried about getting tak More

by KellyH
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Jason in service
July 30, 2022

Although the dealership hardly had any new cars, they made things work to fit my requirements both with new and used models they had - they were quick and direct and did not push when I said no to certai More

by porteryelton
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Kenneth Alumbaugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Wong
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 30, 2022

Great service and deals, this is my second car with them and the experience is great. More

by Eduardo Ortiz
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Pedro Gallardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenneth Alumbaugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Wong
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 27, 2022

Ryan was really helpful in assisting with the purchase and all the way closing on the finance. It was really great working with him. More

by hyderabadiblue
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Kenneth Alumbaugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Wong
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 01, 2022

Line to drop off car is out the parking lot ( with appt time) - just for oil change - (4 hours wait for oil change) More

by rlaudenheimer
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
Employees Worked With
Brant Palumbo
1.0
This rating includes all reviews, with more weight given to recent reviews.
June 29, 2022

We enjoyed working with the dealership and sales rep. They were able to help get as much information up front before we got there. Overall very easy to work with More

by Tabby_83
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Kenneth Alumbaugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Wong
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 24, 2022

Very helpful and easy to wok with and responded to All my question in a timely manner More

by Kennethkpparker
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
William Cole
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 23, 2022

Efficient process from test drive to purchase. They went out of their way to provide a loaner vehicle while I was waiting on my new vehicle to arrive. The financing process was clear and they were More

by HTT
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Kenneth Alumbaugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Wong
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 20, 2022

I love this dealer! Second time back and was able to get into my dream car! More

by Ash
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Wong
5.0
This rating includes all reviews, with more weight given to recent reviews.
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