Charles Toyota

Art was very courteous and polite. Great customer service. Art was very helpful in helping my son and I select a vehicle for my son. Overall Art is very pleasant and was very informative in helping u service. Art was very helpful in helping my son and I select a vehicle for my son. Overall Art is very pleasant and was very informative in helping us make our decision on our purchase. Great job, Art. More

I found the Dealership to be very helpful and accommodating with both sales and service. Great service, great team to work with. Would recommend this dealership. accommodating with both sales and service. Great service, great team to work with. Would recommend this dealership. More

Reiko our salesman was excellent. He helped us trade in our two cars for a new one. He helped us get one car to the dealership that wasn't working so we could trade it in. He was very friendly and helpfu our two cars for a new one. He helped us get one car to the dealership that wasn't working so we could trade it in. He was very friendly and helpful. Wasn't pushy like some carsalesman are. I would reccommend him as a salesperson to anyone who goes to this dealership. We would definitely go back to him again if we purchase another car. More

Your dealership is so pleasant to deal with in general. Always great service and a mature friendly atmosphere. Never pushy and you guys listen! thanks so much again. Geoff Always great service and a mature friendly atmosphere. Never pushy and you guys listen! thanks so much again. Geoff More

Art Bruce is an excellent sales person who attends to very detail. We will be happy recommend Charles Toyota and Art Bruce in the future. very detail. We will be happy recommend Charles Toyota and Art Bruce in the future. More

I have just purchased a 2010 Toyota 4 Runner from Charles Toyota in Norwich. I just want to say that it was the most pleasant experience that I ever had at a dealership. My salesperson Michael Collins was ho Toyota in Norwich. I just want to say that it was the most pleasant experience that I ever had at a dealership. My salesperson Michael Collins was honest and up front from the beginning. When it came to financing my vehicle, Tommy Couture worked so hard with several financial institutions to get me the deal I wanted, and could afford. They gave me more than I imagined for my trade-in and showed me the paperwork.....Other dealerships wouldn't do that and try to "hide" the numbers. I recommend Charles Toyota to anyone who is looking for a new or used vehicle. Thank you again Charles Toyota!!!!! More

Art was very helpful and knew his product well. Seemed genuinely happy for us with our purchase of a new vehicle. Would recommend him to friends\family. genuinely happy for us with our purchase of a new vehicle. Would recommend him to friends\family. More

Mike Collins was an excellent salesman/customer representative for Charles Toyota. I traded in a 1995 Toyota Tacoma for a 2008 Toyota Tacoma and am more than satisfied with my new/used pick up tru representative for Charles Toyota. I traded in a 1995 Toyota Tacoma for a 2008 Toyota Tacoma and am more than satisfied with my new/used pick up truck. My wife and I have been a Toyota family for many years and will continue to do so in the years to come. I wouldn't hesitate to recommend Charles Toyota to any of my friends and family in the market looking to replace a vehicle or buy a new one. More

great service and very helpful with questions/concerns.I felt like they were very upfront and honest with what they could do for me as far as trade and monthly payment. felt like they were very upfront and honest with what they could do for me as far as trade and monthly payment. More