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Charles Toyota
Norwich, CT
195 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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195 Reviews of Charles Toyota
April 17, 2013
Chris came highly recommended, as did the whole dealership. I can honestly say that I've never had a better experience than at Charles Toyota. Chris was phenomenal to work with and Scott in finance dealership. I can honestly say that I've never had a better experience than at Charles Toyota. Chris was phenomenal to work with and Scott in finance made the nerve-wracking parts of buying a car amusing and easy. Chris treats his customers like family which is why my boyfriend and his family keep coming back to him. I only wish that I lived closer so my car could always be serviced there too. Go to Charles Toyota, you will not be disappointed. More
by emily32
Employees Worked With
Chris Lillibridge
April 16, 2013
This was a totally good experience for me. Mike Collins certainly knew his product. After test driving several other brands of vehicles where the salespeople had very little knowledge of their cars, this w certainly knew his product. After test driving several other brands of vehicles where the salespeople had very little knowledge of their cars, this was a positive change. I was able to purchase a new car - my first - with the assurance that I knew what I was buying. I was comfortable driving the car off the lot knowing what all the controls were and how to use them. Mike spent a lot of time with me going through the car. I also felt very comfortable knowing what my options were for financing my vehicle. More
by mizkath
Employees Worked With
Mike Collins, Forrest Cobb Jr.
April 14, 2013
I was very pleased with the service from Mike Collins. He was kind, patient and assisted me get the truck of my dreams. I rate him a 5 in the overall experience. If by any chance someone I know is looking to was kind, patient and assisted me get the truck of my dreams. I rate him a 5 in the overall experience. If by any chance someone I know is looking to purchase a vehicle I would highly recommend Mike. Thank you! Kind regards, Maria C Alvarez More
by Mari69
Employees Worked With
Mike Collins
April 05, 2013
My husband and I decided to go out car shopping and we found exactly what we were looking for at Charles Toyota. Mike Collins was outstanding to do business with and made us feel at ease while we were lo found exactly what we were looking for at Charles Toyota. Mike Collins was outstanding to do business with and made us feel at ease while we were looking for our new car. I would recommend Mike to anyone looking at making a purchase. We are very happy about our experience! More
by gerririck
Employees Worked With
Mike Collins
April 01, 2013
We have purchased cars from Charles in the past and as usual the experience was very good. The people are very helpful in finding us the color and options that we wanted in our new Sienna. Our sales per usual the experience was very good. The people are very helpful in finding us the color and options that we wanted in our new Sienna. Our sales person, Michael Collins, was very informative about the Sienna and the leasing options that was best for us. I will continue to purchase new cars from Charles Toyota in the future and have recommended that dealership to my friends. More
by Dianna Savoie
Employees Worked With
Michael Collins
March 19, 2013
Mike Collins and all the employee's at Charles Toyota were a pleasure to work with. Mike was very knowledgeable and was great at helping us pick the truck that fit us best. We will definetly recommend Ch were a pleasure to work with. Mike was very knowledgeable and was great at helping us pick the truck that fit us best. We will definetly recommend Charles Toyota. More
by jdupre409
Employees Worked With
Mike Collins
March 14, 2013
Charles Toyota was extremely professional and would definitely do business with them again. Highly recommended for anyone who wants top notch service! TJ was fantastic and does an excellent job as a sa definitely do business with them again. Highly recommended for anyone who wants top notch service! TJ was fantastic and does an excellent job as a salesman. :) More
by Bebes2512
Employees Worked With
TJ cassell
March 12, 2013
I just purchased a 2013 toyota corolla, and I love it I got out of my car and Mike was there that fast,he couldn't of been more polite and helpful, he said to me you like this car come on in and we will m got out of my car and Mike was there that fast,he couldn't of been more polite and helpful, he said to me you like this car come on in and we will make it happen, and guess what that's just what he did...I got which I thought was the best deal for me,didn't have to do any pushing it was that easy, Thank you Charles Toyota and Mike Collins for my brand new car, I Love it alot, I would recommend you in a heart beat, Thanks again! More
by Junep627
Employees Worked With
Mike Collins
February 25, 2013
I had been looking for quite some time for a used Mini Cooper. I found this used Mini on cars.com. From the moment I arrived at Charles Toyota in Norwich, I was greeted by my salesman, Mike Collins. Mi Cooper. I found this used Mini on cars.com. From the moment I arrived at Charles Toyota in Norwich, I was greeted by my salesman, Mike Collins. Mike took me inside and sat me down with John Pearson who was the internet manager who took all my information down. Mike Collins went to put a set of plates on the vehicle and let me take the MINI on a test drive. He had me test drive it on unstable roads and then on the highway so I could experience all types of driving. I never once was pressured into buying the car. I advised Mike I wanted to think about it overnight as I don't make purchases on the spot. I returned a few days later and Mike came up with a deal I could not pass up. The car was a surprised purchase for my wife and when I brought her to see the car, Mike had a big red bow placed on the grill ! I would highly recommend Charles Toyota to friends and family. Not often you come out of a purchase feeling this good. Way to go Charles Toyota ! Hope to do business with you in the future. More
by gc1697
Employees Worked With
Mike Collins
