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Charlie Obaugh Kia

Staunton, VA

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6 Reviews

410 Lee Jackson Highway

Staunton, VA

24401

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Showing 6 reviews

July 24, 2022

Great professional staff. Fair prices! I got my brand new 2023 Kia Sportage from Charlie Obaugh KIA dealership and couldn't be happier. Matt, the salesman, assisted me excepti More

by Mikhail
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Matt
January 29, 2020

Great service Department and AMBER IS GREAT Amber is a great service write. She listens to all you say and the problem has always ben resolved under warranty for a couple of years. Cliff Clemen More

by onec13
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Cliff Clements and Amber
January 08, 2019

New Kia Niro This was truly an exceptional experience purchasing from Charlie Obaugh. Our salesperson Christian deserves a raise for being an extreme asset to the More

by JShiff1833
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Christian Letelier
December 29, 2018

Great buying experience I bought a new 2019 Kia Soul!. Christian and the sales team were great answering all my questions, giving me needed and helpful information. Test driv More

by Cripead
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Christian, Eric Obaugh
December 17, 2018

Excellent Christian at Charlie Obaugh Kia made my first car buying experience a great one! He helped me pick out the car that best suited what I need, and staye More

by madisonm928
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Christian letelier
August 28, 2018

Bad customer service When Amber makes a customer service mistake and doesn't own up to it, and doesn't want to follow up as promised, that's bad customer service. An apol More

by darkhorse1
Overall Experience
Recommend Dealer
No
Employees Worked With
Amber
Sep 04, 2018 -

Charlie Obaugh Kia responded

Too bad, we do not know who we are talking to concerning this review, so we could be better prepared to answer your concerns. Myself or our service manager, Cliff Clements, would be more than willing to set up a meeting in person or by phone. We would like to know exactly where Amber went wrong, so we can use this as a learning experience for our entire staff. Respectfully, Eric Obaugh

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