
Charlie's Dodge Chrysler Jeep Ram
Maumee , OH
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225 Reviews of Charlie's Dodge Chrysler Jeep Ram
The worst in customer service they had it for 2 weeks and did nothing at all .bad battery never replaced it ,told me it was my cell phone cord that was draining the battery. Saidnitbwas fixed and got it home did nothing at all .bad battery never replaced it ,told me it was my cell phone cord that was draining the battery. Saidnitbwas fixed and got it home and wouldn't start had to buy jumper box to start. Service writer was rude and Prejudice left a message for manager he never called me back..ill never recommend this dealership to anyone. Poor attitudes and not caring about the customer, truck is still under warranty , to rate them if their was a -0 thats what they would get More
The absolute best experience in buying a car i have ever had...Thank You Ashley Wagner and Archie. Highly Recommended Love the car....My wife is a Happy Woman. had...Thank You Ashley Wagner and Archie. Highly Recommended Love the car....My wife is a Happy Woman. More
Bought a Dodge Durango from them, literally drove it off the showroom floor. At 6,200 miles I was driving to work and it completely shutdown with no warning, I couldn't even put it in park or cost off the the showroom floor. At 6,200 miles I was driving to work and it completely shutdown with no warning, I couldn't even put it in park or cost off the road. I was in the dark with no lights, including hazard lights. I got it to the them before they opened at 7:30. At 4:00 pm. They hadn't even so much as called so I called them. They had not even looked at it. I asked about a loaner so I could go to work and they said non available. Maybe next week they would get to it or have a loaner. So I was stuck no car to get to work and no need on their part to deal with any of it. They could care less and the car is almost new still and obviously under warranty. More
I was treated very well in a timely manner. Customer service was excellent and I would not even consider another dealer. The thing I like most about Charlie’s Dodge Chrysler Jeep Ram is you get just as service was excellent and I would not even consider another dealer. The thing I like most about Charlie’s Dodge Chrysler Jeep Ram is you get just as good of care while buying and through out your ownership. More
We have been buying and or leasing from Charlie's Dodge for several years. Always great service whether buying, leasing or just going in for general maintenance. We definitely highly recommend them. for several years. Always great service whether buying, leasing or just going in for general maintenance. We definitely highly recommend them. More
I would not go anywhere else. Carlos Rodriguez is the best sales person. The staff is friendly, efficient, and very accommodating. I call Carlos and tell him what I want to do and two days later I’m sign best sales person. The staff is friendly, efficient, and very accommodating. I call Carlos and tell him what I want to do and two days later I’m signing for a vehicle. Third vehicle I have purchased/leased from Charlie’s Dodge, Chrysler, Jeep. Great service department too! Thanks for your great salesmanship Carlos. You are very much appreciated. More
It is a great place and they look out for the customers best interests. I would recommend them out of any dealership. I am very happy with them. best interests. I would recommend them out of any dealership. I am very happy with them. More
Excellent service , no beating around bush , does job right the first time. Got in with no appointment , dropped off van and was kept informed with daily updates . Needed to be serviced by real mechanics right the first time. Got in with no appointment , dropped off van and was kept informed with daily updates . Needed to be serviced by real mechanics not wannabees . More