I recently traded in a 2011 Jeep Grand Cherokee for a 2019 Grand Cherokee. I was able to purchase the exact model and opitions I was looking for. Andy and John made the transaction seemless. They made me a deal I couldn't refuse! It was worth the visit to Charlie's!
called my sales man that we have purchased from before, told him our needs, and what we had for trade in, completed our financing prior to going in, my wife went and test drove the jeep and went back about 1.5 hours we were driving away in our new jeep.
Just a quick review of my purchasing experience at Charlie’s Jeep in Augusta Maine. My Salesman, Andrew made the purchase seamless and I was fortunate enough to have the owner on site to get me the best deal. I shopped price and they were very competitive. I feel I have the best value driving away from the dealership lot..and the free car washes are a nice bonus!
Andrew O was extremely professional in helping me find the perfect car. This took several months of emailing due to my specific requirements and wishes in a new vehicle.
Sam S is very knowledgeable about the vehicles he sells - this is the 2nd car I have purchased with him. Sam is very personable and genuine. He made sure I understood all the options on the car and answered all my questions with care.
I recently purchased my 5th Nissan Titan all at Charlies. My sales experience was awesome!They have always treated me very fairly, but this was over the top. I had dialogue with them prior to my trip, so I had some expectations going in and they exceeded those expectations. Darryl Graves, Andy O'Hearn, Isaac, and Randy were all professional and accommodating. This is why I keep coming back to Charlies!
We couldn't be happier with our new Nissan Xterra and the service we have received from Charilie's, from the moment we came on to the lot everyone was so helpful, courteous and knowledgeable.
We have had a terrific experience and I would recommend anyone looking to go to Charlie's first!!!!
Great customer service here. We purchased a car for my newly licensed daughter here recently and the little vehicle is in excellent shape. She loves it! We drove from Bangor to purchase, and Sam Saunders (sales) and Andrew (manager) were awesome to work with, professional, friendly, and up front. Thanks guys! We will be back.