Charlie's Motor Mall

Above and beyond I got exactly the vehicle I wanted no more no less. Nobody tried to sell me more than I wanted. They stayed past closing over 2 hours because I would I got exactly the vehicle I wanted no more no less. Nobody tried to sell me more than I wanted. They stayed past closing over 2 hours because I would not be able to come back for several weeks due to Scheduling conflicts . They were able to install fog lights within 3 days. Fog lights to me are a very necessary safety equipment and should be standard on all vehicles not just those with all the bells and whistles. I do not need all the extras but I did need the fog lights so they made sure I got them in a timely manner. I was greeted within minutes by an employee who was not a sales person. Everyone was friendly. More

Great Experience Friendly, helpful, and easy to work with from the salesman to the appraiser to the finance person. No pressure, Found what I wanted. Fast and Fair. Friendly, helpful, and easy to work with from the salesman to the appraiser to the finance person. No pressure, Found what I wanted. Fast and Fair. More

A true dealership Hi, I have purchased many cars at other dealers including Lee Auto, but have never been treated with the respect and honesty that I received from Char Hi, I have purchased many cars at other dealers including Lee Auto, but have never been treated with the respect and honesty that I received from Charlie's Auto Mall. I will not only go back for my next vehicle, my wife and anyone else that asks me will be pointed in that direction. More

Assume Great Fantastic Quick and fast, Filled out the online credit app got a call and was approved and went down and got a new Nissan. Fast and great customer attention. Wo Quick and fast, Filled out the online credit app got a call and was approved and went down and got a new Nissan. Fast and great customer attention. Would recommend to anyone Thanks for everything. Scott More

New Car Friendly and knowledgable staff. Easy to work with. No pressure. Gave me options and answered all my question. Great experience, The whole process w Friendly and knowledgable staff. Easy to work with. No pressure. Gave me options and answered all my question. Great experience, The whole process went extremely smooth. More

Online deal; drove in; talked;signed;drove away! Saw the lease deal online. Drove in talked to Bob. Took the car for a test drive. Came back, signed the papers and drove away in my new Nissan Sent Saw the lease deal online. Drove in talked to Bob. Took the car for a test drive. Came back, signed the papers and drove away in my new Nissan Sentra. More

"College kid needs a new ride" This is my first vehicle purchase from Charlie's. Was tired of spending money on my daughters old car and wondering if she would make it back safely a This is my first vehicle purchase from Charlie's. Was tired of spending money on my daughters old car and wondering if she would make it back safely after visiting at home. Sales manager Josh Ham (KIA) and salesman Gary Goodman were pleasant to deal with and not "pushy". After a bit of bargaining we came up with a price agreeable to both of us. I ask alot of questions and want details of all the cost that make up the FINAL price. Josh was very patient and answered all my questions. Based on this experience so far I will be a return customer. More

my day choosing a new car this is my third mitz. I cant say enough about the staff, all were professional and friendly.i had a complicated deal and they went over the expected this is my third mitz. I cant say enough about the staff, all were professional and friendly.i had a complicated deal and they went over the expected service. I love this place. auburn may have a lot of dealerships but I will take the ride to augusta . thank you so much jane burns More

Didn't shop around Shop around you will likely get a better deal. Looked online at other dealers after purchased and found it for much less. Sales manager knew I needed Shop around you will likely get a better deal. Looked online at other dealers after purchased and found it for much less. Sales manager knew I needed a vehicle and wouldn't budge. Don't be fooled by the invoice price they show you. They buy in large quantities from the factory and get large discounts. Hold out until they pass the savings on to you. More

how to treat the elderly I'm an old widow that hates car shopping and has limited income (as most people do). When I arrived at the lot Bob made himself available without sale I'm an old widow that hates car shopping and has limited income (as most people do). When I arrived at the lot Bob made himself available without sales pressure. He simply was most helpful showing me options available to me within my budget. He made a hated task so much easier. Thanks Bob. More