Charlie's Subaru

Positive buying experience! Our 2015 Outback is the third Subaru we've owned and the second one from Charlie's Subaru in Augusta, Maine. Our salesperson, Ryan Fortin was knowled Our 2015 Outback is the third Subaru we've owned and the second one from Charlie's Subaru in Augusta, Maine. Our salesperson, Ryan Fortin was knowledgeable, friendly and pleasant to work with throughout the buying experience. I highly recommend them for your next vehicle purchase. More

Great buying experience Shopping for a car is not something I enjoy, which may be part of the reason I held onto my Toyota Corolla for 21 years! Dealing with Mark "Baggler" Shopping for a car is not something I enjoy, which may be part of the reason I held onto my Toyota Corolla for 21 years! Dealing with Mark "Baggler" was a great experience. I had done my research and knew what I wanted - and what I didn't want. Mark didn't try to hard-sell or push me into something more expensive. My beautiful 2014 Nissan Sentra is everything I wanted and more. More

In love with my new Subaru Legacy! Yesterday I traded in my 2003 Audi A6 for a 2015 Subaru Legacy. It's the best decision I've every made when buying a car. The experience, start to f Yesterday I traded in my 2003 Audi A6 for a 2015 Subaru Legacy. It's the best decision I've every made when buying a car. The experience, start to finish, was no-pressure, relaxed and I felt "taken care of" Mark, my salesman, was the most knowledgable car salesperson I've ever worked with in the 30 years I've been purchasing cars. He took the time to show me every detail of my new car. By the time I drove off the lot I felt very confident in the fact that I already "knew" this car. Best car buying experience ever. More

I love my car! Mark was super patient with my indecisivness. I went in with a mindset of what I wanted to look at and once I did and didn't like them he was there to Mark was super patient with my indecisivness. I went in with a mindset of what I wanted to look at and once I did and didn't like them he was there to suggest something else and didn't give up on me. I had quite a few questions and he was willing to answer them all because he knew I was a bit nervous about buying a car. Made me feel happy once I finally decided and purchased my new ride and was just as excited as me. Thank you so much for all your help. More

Subaru Legacy Just purchased my new 2015 Subaru legacy and I love it. This is my second Subaru and I'm sure I will buy more in the future. Charlie's is great to wor Just purchased my new 2015 Subaru legacy and I love it. This is my second Subaru and I'm sure I will buy more in the future. Charlie's is great to work with and I would recommend them to anyone!! More

Excellent, Low-Pressure Service When we went to the dealership, we didn't know what we wanted. Our car was recently totaled but we weren't sure if we wanted some sort of hybrid (like When we went to the dealership, we didn't know what we wanted. Our car was recently totaled but we weren't sure if we wanted some sort of hybrid (like the Prius) or an economy AWD drive (like the Impreza). Mark assured us that he can sell either car, but recommended certain cars that might fit our profile. He assured us that he does not get a higher pay rate for selling a more valuable or specific brand of car. After checking everything out, we decided to get a new Impreza because the fuel economy was vastly improved over older models. We are very happy with this second purchase from Charlie's and will likely be back again. As an aside, Mark was very friendly and not a typical high-pressure salesman. More

impreza All around great experience. Kind, courteous, and knowledgeable. Love my first ever Subaru. I will recommend this dealership so far :) I love the car All around great experience. Kind, courteous, and knowledgeable. Love my first ever Subaru. I will recommend this dealership so far :) I love the car and am looking forward to see what she can do this winter!! More

Pain-free purchase of a 2015 Subaru Forester Premium When the underbody of my 1999 Subaru Impreza 2.5 S/R had rusted through to air, I no longer had the option of further repairs and prepared to say good When the underbody of my 1999 Subaru Impreza 2.5 S/R had rusted through to air, I no longer had the option of further repairs and prepared to say goodby to my old friend. Little did I know that the car was planning to die with its boots on and did so with black billowing smoke. Fortunately, I had just ordered a 2015 Forester Premium with the greatly appreciated assistance of Mark Eichenbaum at Charlie's Subaru. Having purchased an Impreza at Charlie's for my wife two years earlier I knew the process would be straightforward at Charlie's. This time, however, I used TrueCar.com and found the process even easier. With the knowledge of what a car together with specified options actually costs dealers, it was merely a matter of checking prices at the contending dealerships and factoring in convenience, past experiences, and availability. Even though it doesn't appear to participate in TrueCar.com's program, Charlie's offered a far lower price. Mark Eichenbaum was extremely pleasant, solicitous, accurate, and informative. On the day I picked up the car as scheduled, Mark spent more time reviewing its operations with me than all previous such sessions summed together over my 40 years of car purchases. I really can't say enough good things about the process. In subsequently dealing with Mark's colleagues to finalize the sale, it took no more than 10 minutes to complete the paper work and drive off. More

Love Love my new Suburu Forester!! From my first email to signing the papers, I cant say enough about my experience... They gave me the best price by email so i went to the dealership.. From my first email to signing the papers, I cant say enough about my experience... They gave me the best price by email so i went to the dealership... They were all so helpful and professional! They genuinely like what they do and it shows! I got the Forester limited I wanted with everything i wanted in it and i couldnt be happier... When i picked it up they even went thru all the functions on it! most thorough ive seen! They even beat my local credit union with a lower % rate... They want your business and work with you! You wont be sorry if u go see them...Their Motto is accurate...See them first, or last, but see them and Save! Standouts were mgr Doug Jurdak and salesman Mark Eichenbaum... Thanks again! Nancy Olko Lewiston, Maine More

Saved my life My amazing 2005 Subaru Outback eventually pooped out on me with over 220,000 miles. I went to another local dealer to trade my car in. They were not My amazing 2005 Subaru Outback eventually pooped out on me with over 220,000 miles. I went to another local dealer to trade my car in. They were not helpful and would not budge or even get me into an Outback. I called Charlies and was given Mark Eichenbaum as a salesman. He was awesome. Right away and over the phone he got me into a new 2014 Outback. He drove 20 miles to pick me up and bring me to the dealership to get my car. He was so pleasant and his voice and demeanor were so comforting...I knew I was going to be taken care of. About a month later I decided I wanted to upgrade my car to the next level. Mark helped make that transition quick,easy and possible. Along with the help of Doug Jurdak, the store manager and Brad Laliberte, the sales manager and Kasey DiBenedetti, the finance manager....my visit and experience was top rated. I would recommend Charlies to everyone. Thanks guys. = ) More