Chase Chevrolet Co., Inc.

They always take care of me when I bring my car in or call with a question. They explain what needs to be done to my car and why. They are always friendly! call with a question. They explain what needs to be done to my car and why. They are always friendly! More

Great customer service. Super friendly and nice throughout the entire process. Would definitely recommend to my friends and family. Super friendly and nice throughout the entire process. Would definitely recommend to my friends and family. More

Jesus is the best. Been working with him for years. Jesus is the best. Been working with him for years. Been working with him for years. Jesus is the best. Been working with him for years. More

Not really sure who Tyler was when asked to evaluate his service on the survey service on the survey More

I was the third vehicle in line to get my oil changed at 7:00am. An employee called in sick and it took an hour and forty minutes to get my oil changed and tires rotated. Another vehicle behind me finishe 7:00am. An employee called in sick and it took an hour and forty minutes to get my oil changed and tires rotated. Another vehicle behind me finished before me. Tyler told his co-workers to complete my truck as I was further in line. However, they didn’t listen. The mechanics started at 7 and drank coffee before changing anyone’s oil. I bought my vehicle from John Chase and would highly recommend the dealership. However, I’ll go to Sanborn Chevrolet next time to get my oil changed. Way too long of wait For an oil and tire rotation. More

The whole team was awesome to work with Tim and Jaime in sales and Bill in finance. Couldn’t have asked for a better experience! sales and Bill in finance. Couldn’t have asked for a better experience! More

I love Chase Chevrolet, but post covid their quality control has diminished. Recently I brought my 3500 dually in for an oil change/tire rotation. I was advised that I was due for a transmission fluid c control has diminished. Recently I brought my 3500 dually in for an oil change/tire rotation. I was advised that I was due for a transmission fluid change, but that would take an additional 2-3 hours. Nearly six hours later my truck is handed back to me with the TPMS system not working (working prior to arrival though) and told hopefully after driving some it would come back. Nope, a 6 hour drive later and unable to return to Chase, 5 of my 6 sensors came alive. I stopped by my local Les Schwab to replace the bad sensor, or at least I thought. Nope as it turns out the sensor was destroyed when the tech at Chase removed my tires for rotation. On a positive note I reached out to Matt Constant to rectify the situation and he assured me that he would fix the issue and make it right with me. This is why I always come back to Chase Chevrolet, they stand behind their work, however this is the second time something has had to have been made right with a tire rotation on my truck, on the quick lube side, on top of the nearly 6 hour wait. More

When I picked my car up the check engine light was on. Was not on when I dropped it off. I had to bring my car to Saborn Chevy to see why the light came on. It was because they broke my oil dip stick duri Was not on when I dropped it off. I had to bring my car to Saborn Chevy to see why the light came on. It was because they broke my oil dip stick during the oil change. Cashier girl was rude on the phone complaining to someone about her day. I will not be using Chase Chevy again. More

Didnt fix it said it was dirty oil , we changed oil , light came back on , brought it back in they said was different code after looking at it said it was clamp that needed fixing , they fixed it without light came back on , brought it back in they said was different code after looking at it said it was clamp that needed fixing , they fixed it without approval and charged me $200 for it , was driving home last night and almost got into a accident because engine light came back on for the third time in two weeks! More

I wasn't notified when my car was ready. I called but didn't hear back for an hour. I called but didn't hear back for an hour. More