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Alex Robinson
Alex Robinson
Service Department Manager
Chase Chevrolet Co., Inc.
6441 Holman Rd
Stockton, CA 95212
20 Reviews
Alex Robinson is the Service Manager at Chase Chevrolet, a position he has held since the 1980s. Prior to joining the company, Alex had a long career in the Air Force. He believes that as the head of the service department, it is his responsibility to work for his employees, rather than the other way around. This belief is key to building a strong culture within the service department, and providing world-class, award-winning service to customers. Alex is a vital member of the Chase Chevrolet team and is dedicated to ensuring that all customers receive the highest level of service and care.
Read moreDealership Experience
42 yrs, 9 mos
Languages Spoken
English
20 Reviews
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20 Reviews of Alex Robinson
June 19, 2026
My vehicle was repaired at a different shop and taken to Chase for inspection to hopefully get reimbursed for repairs since I discovered later that the repairs were covered under a special policy that I was Chase for inspection to hopefully get reimbursed for repairs since I discovered later that the repairs were covered under a special policy that I was never notified about. While Chase had my vehicle, they removed the purge valve that had already been replaced from the previous shop without authorization from myself, the vehicle owner. They also failed to notify me when my vehicle was ready to be picked up. Angel consistently lied to me about the status of my reimbursement claim, which I discovered after escalating to management, only to discover that after 6 business days, he did not submit the paperwork for my claim to his management. Management was also extremely unprofessional in how they handled the escalation and started trash talking the mechanic who originally performed the repairs on my vehicle. All parts used were OEM parts which was clearly identifiable by the part # on the actual part but they tried to tell me they weren’t. I will never return to Chase for any of my future needs, whether it be repairs needed or purchasing another vehicle. If I could give 0 stars, I absolutely would. I do not recommend this dealership or service department to anyone as you cannot trust anything they tell you, especially since they did work on my vehicle without my authorization. Leaves a lot of questions and doubt on the table. More
by Michelle Nikitin
Verified CustomerOther Employees Tagged: Angel Aceves
January 14, 2026
Last service to our 2016 Trax was untruthful to say the least. We will no longer buy or service with Chase. least. We will no longer buy or service with Chase. More
by Ruthie
Other Employees Tagged: Jesus Pena
November 01, 2025
Closed at 5:30 . Rolled up at 5:29 to get my car and lights were off no one was there I called a head of time to confirm someone would be there but no so I had to wai Rolled up at 5:29 to get my car and lights were off no one was there I called a head of time to confirm someone would be there but no so I had to wait until early am. Also left grease hand marks on drive door of my new corvette z51 stingray. Disappointed this turn around. More
by jeterbaby2ny
Other Employees Tagged: Angel Aceves
October 23, 2025
Excellent service, great people and 80+ years of ownership by the same great family! I won’t take my Chevy anywhere else. ownership by the same great family! I won’t take my Chevy anywhere else. More
by LJA
Other Employees Tagged: Angel Villalobos, Tim Moser, Matthew Constant, Peter Polk, Jesus Pena, Abel Garcia, Patrick Velasquez, Mark Overmyer, Brian Buzzini
September 08, 2025
Chase Chevrolet excellent dealership giving all customers their best quality service with honesty and smile😊 customers their best quality service with honesty and smile😊 More
by aggies1819
Other Employees Tagged: Jesus Pena, Abel Garcia, Hector Madrigal, Patrick Velasquez, Daphne Birton
July 07, 2025
Professional, Courtesy and Respectful. The time in waiting was reasonable. I was keep informed as the work needed for my car. Excellent Service!!! Thank you Alex Robinson and Jesus Pen The time in waiting was reasonable. I was keep informed as the work needed for my car. Excellent Service!!! Thank you Alex Robinson and Jesus Pena. More
by ladybluevan
Other Employees Tagged: Jesus Pena
January 01, 2025
Great employees that service as true professionals. They are friendly and informative. Thanks 😊 for everything. They are friendly and informative. Thanks 😊 for everything. More
by Geetere39
Other Employees Tagged: Ernie Rodriguez, Jaime Vasquez, Tim Moser, Juaquin Ruiz
September 05, 2024
Been dealing with Chase for many years always get personal treatment and great service every time. personal treatment and great service every time. More
by PA
Other Employees Tagged: Ronnie Weiss, Tim Moser, Nick Ely, Brian Buzzini, Daphne Birton, Jesse Aguilar , Lorena Mendez
August 23, 2024
Great place to have my vehicles serviced. Would highly recommend. Sometimes a little busy but always worth the wait. Would highly recommend. Sometimes a little busy but always worth the wait. More
by PETE46
Other Employees Tagged: Angel Villalobos, Tim Moser, Matthew Constant, Peter Polk, Jesus Pena, Nick Ely, Abel Garcia, Hector Madrigal, Cesar Villa
July 27, 2024
Worthless. Last time after over 30 plus years dealing with Chase and purchasing over 15 new. Cars that I will ever deal with Chase Chevrolet and GM. Last time after over 30 plus years dealing with Chase and purchasing over 15 new. Cars that I will ever deal with Chase Chevrolet and GM. More
by TOMZ71
Other Employees Tagged: Matthew Constant, Abel Garcia
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