Chase Chevrolet Co., Inc. - Service Center

Went right in and was waited on , service was good and let me know there was a recall . Thanks let me know there was a recall . Thanks More

The people at this dealership are very helpful and I’ve always felt they put your best interest first and give you at least a couple of options. They deliver when they promise always felt they put your best interest first and give you at least a couple of options. They deliver when they promise More

About a thousand dollars worth of tools and equipment stolen out of my truck. I let them know and they said they checked the cameras.They couldn't find anything and hoped that I'll be able to find it on stolen out of my truck. I let them know and they said they checked the cameras.They couldn't find anything and hoped that I'll be able to find it on my own. I searched everywhere and everything is exactly where I remember leaving it in my truck. So I had to replace everything on my dollar. I will never, ever go back to this dealership. I also will be writing a review telling other people about this. More

Chase had my Tahoe for almost a month and a half for a fuel tank replacement. There was a major lack of communication over the course of this time. I never received a call informing me that my vehicle was fuel tank replacement. There was a major lack of communication over the course of this time. I never received a call informing me that my vehicle was completed and ready for pick up, as I had to call to inquire. When I arrived to pickup my vehicle, the cashier was dry and rude. I had questions about the repair that I needed answered before I paid and she told me to go outside and wait for them to pull the vehicle to the front so that I could make sure the check engine light was no longer illuminating. When the vehicle was brought to the front, I approached and asked to see the dash and I was told that he had to check in with the cashier first. I followed him back into the cashier and by the time I got in there, all he had done was drop my keys off and left. I explained to the cashier that he did not answer my questions or show me what I needed to see and her response was, “I can’t give you the key until you pay.” I told her that I didn’t need the key until I verified that the work had been completed properly in the first place and she told me to go wait outside and that she would have a service advisor. Come out to show me what I needed to see. I stood in the sun for about 15 minutes before I ended up going back into the cashier to tell her no one had yet come out to help me. Eventually, someone did come out, use the key to turn the engine on and verify for himself that there were no lights on. By the time I got to my vehicle to also be a witness, he had removed the key from the ignition and attempted to walk away again. I explained to him that I needed to see for myself that the engine light was no longer on, and he acted as though I was being a problem, and asked me, “So, you want me to start it back up?” It was ridiculous! On top of all this, because they had my vehicle for over a month, it was disgustingly filthy and they didn’t even bother to rinse it off! I had to drive it away barely able to see through the layer of dirt and dust that had accumulated on the windshield. They also failed to repair the airbag that there was a recall on that they said they’d take care of at no charge to me, even though they marked it as complete on my work order! I will NEVER do business with Chase again! More

Very professional did a great service on my Chevy 4X4 Trail Boss highly recommend! Also very friendly customer service people Trail Boss highly recommend! Also very friendly customer service people More

I brought my truck in for a serious trouble code that warned of deceased speeds and the team quickly diagnosed and replaced the whole DEF tank in just two days. warned of deceased speeds and the team quickly diagnosed and replaced the whole DEF tank in just two days. More

Very good experience with the Service Department. Chase Chevrolet keeps my cars in tip top shape that's why I keep going back to them. Chase Chevrolet keeps my cars in tip top shape that's why I keep going back to them. More

Excellent customer service, and willing to work with you to make a deal. Thank you! to make a deal. Thank you! More

Peter Polk and his crew are the best been using Chase Chevrolet for years we go nowhere else Chevrolet for years we go nowhere else More

They were prompt professional courteous & fair. It was a good experience. I look forward to seeing them again. It was a good experience. I look forward to seeing them again. More