Chase Chevrolet Co., Inc. - Service Center

My car cadillac escalade was dented at chase some one backed into! I didnt have my escalade for 2 weeks. Huge inconvenience n when i asked for rent a car i got a small toyota camry which wasnt big enough backed into! I didnt have my escalade for 2 weeks. Huge inconvenience n when i asked for rent a car i got a small toyota camry which wasnt big enough. More

The service department is excellent. They care, they id the problem/need quickly and get it fixed so I can hit the road again!! Thank you! They care, they id the problem/need quickly and get it fixed so I can hit the road again!! Thank you! More

Car was dropped off Monday and was told it would be overnight but that turned into 3 days and it was only after I called multiple time and finally had to speak to the district manager before I got an a overnight but that turned into 3 days and it was only after I called multiple time and finally had to speak to the district manager before I got an answer about my vehicle. More

Very bad customer service. Didn't return calls. Time frame to get truck back was over 6 weeks, vehicle was really dirty inside and out, and I was back charged for part of my re Didn't return calls. Time frame to get truck back was over 6 weeks, vehicle was really dirty inside and out, and I was back charged for part of my rental, very poor everything. More

Problem not resolved. Overpriced. Nice staff. Was told my diagnostic alone was almost $200, ridiculous. Was cut in half only because I complained. Should have been offered Overpriced. Nice staff. Was told my diagnostic alone was almost $200, ridiculous. Was cut in half only because I complained. Should have been offered that in the beginning. Why isn't it a standard price? More

We called several times throughout the day between 11:00-3:00 and never received a call back. Was told at 11:00 the car was not ready which made us believe they were working on the car. Called again a 11:00-3:00 and never received a call back. Was told at 11:00 the car was not ready which made us believe they were working on the car. Called again at 1:00 wanting to know what’s going on left message. Called again at three and still could not get a hold of Ely. Was asked to leave a message and she would give him the message, we said no the first 2 message were never answered we want to know what was wrong with my car. The gal who answered the phone said they haven’t even looked at our car. 😡 no one could have called us back to let us know what’s going on. We came and picked up our car. Went to Sanborn and received A1 customer service More

Hector asked detailed questions about the car issue I was experiencing and kept his word by calling me back promptly with the real issue and had it fixed! experiencing and kept his word by calling me back promptly with the real issue and had it fixed! More

It's good very helpful Jesus Pena was very helpful with my issue with my truck my issue with my truck More

I’ve been having engine problems, decided to stop spending money on wrong problems , had a diagnosis on my vehicle now I know what I need to do . spending money on wrong problems , had a diagnosis on my vehicle now I know what I need to do . More

Nick Ely gave good service They did excellent work on my truck. Appreciate the service. truck. Appreciate the service. More