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Chase Chevrolet Co., Inc. - Service Center

Stockton, CA

4.3
918 Reviews

918 Reviews of Chase Chevrolet Co., Inc. - Service Center

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December 05, 2023

Problem not resolved. Overpriced. Nice staff. Was told my diagnostic alone was almost $200, ridiculous. Was cut in half only because I complained. Should have been offered More

by JESSICA_ELAINE86
Recommend Dealer
No
Employees Worked With
Tony Quintana, Tony Quintana
December 05, 2023

We called several times throughout the day between 11:00-3:00 and never received a call back. Was told at 11:00 the car was not ready which made us believe they were working on the car. Called again a More

by lavenderbugs
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nick Ely
1.0
This rating includes all reviews, with more weight given to recent reviews.
December 04, 2023

Hector asked detailed questions about the car issue I was experiencing and kept his word by calling me back promptly with the real issue and had it fixed! More

by bearyangel_15
Recommend Dealer
Yes
Employees Worked With
Hector Madrigal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hector Madrigal
December 02, 2023

I’ve been having engine problems, decided to stop spending money on wrong problems , had a diagnosis on my vehicle now I know what I need to do . More

by stscadillacman1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Ely
5.0
This rating includes all reviews, with more weight given to recent reviews.
Abel Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angel Aceves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daphne Birton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos Contreras
December 02, 2023

Nick Ely gave good service They did excellent work on my truck. Appreciate the service. More

by groverpayton
Recommend Dealer
Yes
Employees Worked With
Nick Ely
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Ely
December 02, 2023

It's good very helpful Jesus Pena was very helpful with my issue with my truck More

by T3toss
Recommend Dealer
Yes
Employees Worked With
Jesus Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesus Pena
November 30, 2023

Service from Nick is extraordinary. He is the reason I continue to go to Chase for service. He’s very informative and honest. More

by karigee848
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Ely
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 30, 2023

Wonderful Dealership & great service & service people. Would recommend Chase to anyone who has a Chevy or gmc. More

by FISHINGRL49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elias Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Quintana
November 29, 2023

Fully satisfied with how they handled the issue and how they care about the car by cleaning it before giving back to the owner. The only issue is that it takes longer for them to finish the job. More

by Gex68
Recommend Dealer
Yes
Employees Worked With
Tony Quintana, Tony Quintana
November 27, 2023

Went beyond to help me with my 1999 Cadillac electrical problem Jesus was very helpful and supportive in trying to fix a no start condition I really appreciated his efforts and recommend him to everyone th More

by Beckycspotrun
Recommend Dealer
Yes
Employees Worked With
Jesus Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesus Pena
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